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Product Analyst - AI Governance and Product Operations - job 12 of 22

The Product Analyst is part of the AI Governance and Product Operations team and will be responsible for supporting model risk governance and client success efforts for a high-impact, fast-growing portfolio of payment fraud risk model products. The person selected for this role will be responsible for identifying, as well as shaping and executing strategies against the biggest model risk governance and client success challenges, we face today.

The person selected for the role will sit within the product team, while partnering with product managers, data science, and frontline partners to streamline our model risk governance and client success processes, fine-tune internal workflows for client services, including transforming and coordinating model governance activities between Visa and the clients who use the products powered by Visa models. In addition, this person will support the coordination of activities with the Regional Client Servicing teams, Department-level 1st Line Risk Management function, and Enterprise-level 2nd Line Risk Management functions. The person will also represent Data Products and Solutions in client meetings involving client servicing and model governance topics.

Essential Functions

  • Create and maintain internal and external model risk governance communications including, model implementation support and model release schedules.

  • Ensure appropriate internal control, review, maintenance, and handling of model governance documentation. This includes supporting the continuous process improvement of standard practices, templates, and training for model risk governance.

  • Serve as a contact in client-facing and internal meetings regarding model governance and client success topics for the Data Products and Solutions team.

  • Capture business requirements from clients for custom data or report requests and provide regular updates to clients on progress/delivery.

  • Research and respond to client model risk governance questions or documentation requests.

  • Maintain internal and external frequently asked questions (FAQs) repositories for model risk governance questions.

  • Streamline the delivery of model documentation and performance for Visa clients.

  • Liaise with other business units, product leaders, engineering, and other applicable groups to provide best in class service to clients.

  • Provide project status, action plans, and recommendations to senior leadership on an ongoing basis.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$95000 / YEARLY (est.)
min
max
$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Analyst - AI Governance and Product Operations, Visa

As a Product Analyst in AI Governance and Product Operations at Visa, you will dive into the dynamic world of payment fraud risk model products, playing a critical role in shaping our model risk governance and client success strategies. Picture yourself at the heart of an innovative team, collaborating closely with product managers, data scientists, and frontline partners to elevate our internal workflows and enhance the client experience. Your days will be filled with creating essential communications, maintaining governance documentation, and ensuring smooth operations between Visa and our valued clients. You will also have the exciting opportunity to represent our Data Products and Solutions team in meetings, tackling model governance topics head-on while addressing client queries with confidence and expertise. In this position, you’ll be engaged in streamlining delivery processes, gathering and responding to client requirements, and providing insights to senior leadership on project statuses and recommendations. It’s a hybrid role, giving you the flexibility to balance in-office days with remote work. If you're ready to tackle challenges and make an impact in the evolving realm of AI and governance, this may just be the perfect role for you!

Frequently Asked Questions (FAQs) for Product Analyst - AI Governance and Product Operations Role at Visa
What are the key responsibilities of the Product Analyst - AI Governance and Product Operations at Visa?

The Product Analyst - AI Governance and Product Operations at Visa is responsible for crucial tasks such as supporting model risk governance and enhancing client success through various payment fraud risk model products. You will create and maintain model risk governance communications, handle model documentation efficiently, and ensure that client services are streamlined. This role also emphasizes capturing business requirements from clients and responding to their model-related inquiries.

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What qualifications are required for the Product Analyst position at Visa?

To excel as a Product Analyst - AI Governance and Product Operations at Visa, candidates should possess strong analytical skills, attention to detail, and a collaborative spirit. A background in data analysis, finance, or risk management is typically advantageous. Additionally, having experience in client-facing roles and familiarity with model governance practices will enhance your suitability for this role.

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How does the hybrid work model function for the Product Analyst role at Visa?

The hybrid work model for the Product Analyst - AI Governance and Product Operations position at Visa involves a mix of in-office and remote work. The specific expectation regarding days in the office will be confirmed by your hiring manager, providing flexibility while ensuring team collaboration and engagement.

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What skills will enhance a successful career as a Product Analyst at Visa?

For the Product Analyst - AI Governance and Product Operations role at Visa, key skills include analytical prowess, effective communication, and project management abilities. Moreover, experience in stakeholder engagement and a solid understanding of governance frameworks will greatly contribute to your success and help in navigating the complexities of model risk management.

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What kind of impact can a Product Analyst expect to have at Visa?

As a Product Analyst - AI Governance and Product Operations at Visa, you can expect to make a significant impact by improving the efficiency of model governance processes and enhancing client relationships. Your contributions will help shape the strategies surrounding model risk and client services, driving overall success for the products in your portfolio.

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Common Interview Questions for Product Analyst - AI Governance and Product Operations
Can you describe your experience with model risk governance?

When answering this question, discuss any past roles that involved model risk governance. Highlight specific experiences where you implemented governance processes, maintained documentation, and ensured compliance with standards. Be sure to emphasize your ability to collaborate with cross-functional teams to manage model risks effectively.

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How do you prioritize tasks when managing multiple projects?

To effectively answer, explain your approach to prioritization, such as using project management tools or frameworks. Provide an example of how you successfully managed competing deadlines in a high-pressure environment, demonstrating your organizational skills and ability to remain proactive.

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Describe a challenging situation with a client and how you handled it.

Use the STAR method to structure your response: Share the Situation, Task, Action, and Result. Focus on a specific instance where you faced client concerns regarding model risk. Highlight your communication skills and how you turned a potential issue into a successful resolution.

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What role does data analysis play in your work as a Product Analyst?

Data analysis is at the core of the Product Analyst role. Describe how you utilize data to drive decision-making, support governance processes, and enhance client service strategies. Offer examples of analytical tools or methods you've employed in past positions.

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How do you handle tight deadlines while maintaining quality?

Explain your strategy for maintaining quality under pressure. Discuss your time management skills and how you ensure thoroughness in your work despite tight timelines. Refer to past experiences where you successfully met short deadlines without compromising on results.

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What tools or systems have you used for documentation and project management?

Discuss any specific project management tools (like Jira or Trello) or documentation platforms (like Confluence or SharePoint) that you have used. Emphasize your familiarity with these systems and how they've helped you streamline project workflows and enhance collaboration.

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How do you ensure effective communication between teams in a hybrid work environment?

Touch on the importance of regular check-ins, utilizing communication tools (like Slack or Teams), and maintaining transparency through updates. Highlight your methods for fostering teamwork even when team members are not physically present.

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What strategies do you employ to keep up with industry trends in AI and governance?

Indicate the resources you leverage to stay informed, such as industry publications, webinars, and networking with other professionals. Discuss any specific areas of interest within AI governance that you actively follow or participate in.

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Explain how you approach gathering and analyzing business requirements from clients.

Detail your method for engaging clients, ensuring open communication, and confirming understanding of their needs. Provide an example of a project where you effectively gathered requirements and how this positively impacted the final outcome.

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Why are you interested in the Product Analyst - AI Governance and Product Operations role at Visa?

This is your chance to share your passion for the industry and the specific challenges Visa faces. Highlight what excites you about working at Visa, such as their innovative approach to fraud management and the opportunity to work with cutting-edge technologies.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11741 jobs
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Full-time, hybrid
DATE POSTED
April 3, 2025

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