Product Manager, Identity Graph & NGFS - job 4 of 20

As a Product Manager, Identity Graph & NGFS at Visa, your primary responsibilities include defining requirements and prioritizing features by collaborating with stakeholders across various regions and product teams. You will manage technology development, coordinate integration with both internal engineers and external partners, and explore emerging technologies related to graph algorithms. Additionally, you will work with fellow product managers to create business cases and revenue forecasts while understanding the industry's competitive and regulatory landscape.

To thrive as a Product Manager, Identity Graph & NGFS at Visa, candidates typically need a strong background in product management, data analysis, and project coordination. Familiarity with Machine Learning and AI concepts is also beneficial, particularly as they relate to data mining and fraud detection. Excellent communication skills are crucial, as you will be collaborating with both technical and non-technical teams. A degree in a relevant field and experience in fintech or tech products can further strengthen your application.

Visa's Identity Graph enhances fraud detection by consolidating internal and relevant external datasets to create a 360-degree understanding of individuals interacting with the ecosystem. By leveraging advanced algorithms and AI, the Identity Graph identifies patterns that indicate fraudulent behavior, enabling more accurate assessments and quicker authorization rates for merchants and partners. This holistic view aids in preemptively detecting and addressing potential fraud.

The work environment for a Product Manager, Identity Graph & NGFS at Visa is dynamic and collaborative. You'll be part of a diverse, globally distributed team, which allows for varying perspectives and ideas. This hybrid position means a mix of working from home and in-office collaboration, fostering open communication and teamwork. Employees are encouraged to innovate and explore new technologies while contributing to meaningful projects that enhance Visa's product offerings.

Successful Product Managers, Identity Graph & NGFS at Visa possess a blend of technical and soft skills. Key abilities include analytical thinking, strong communication, and project management. A firm grasp of data analysis and familiarity with graph algorithms are important, along with agility in adapting your communication to meet the needs of various stakeholders. The capacity for strategic thinking and understanding industry trends also contributes significantly to success in this role.

In your response, share specific projects where you utilized data analysis methods to guide decision-making. Discuss how the insights gained from data influenced product features or improvements, demonstrating your understanding of how data informs product strategy.

Explain your approach to stakeholder management and prioritization techniques. Discuss the importance of aligning features with business goals and stakeholder needs, while also considering market trends and user feedback. Sharing a specific process or tool you've used can illustrate your capabilities.

Share specific strategies you've employed to mediate conflict in team settings. Emphasize the importance of open communication, active listening, and finding a compromise that aligns with project goals. Discuss a past example that showcases your conflict resolution skills.

Discuss technologies such as AI-driven fraud detection, blockchain for secure identity verification, or advancements in privacy-preserving data architecture. Highlight why these technologies interest you and how you envision their application in Visa’s Identity Graph, showing your passion for innovation.

Explain your methods of fostering collaboration and communication, such as utilizing shared project management tools and regular check-ins. Provide an example of how this approach led to a successful product development process in previous roles.

Share a specific example of a project where initial plans changed due to external factors or stakeholder input. Discuss the steps you took to communicate the new strategy to your team and how you managed the transition to maintain project momentum.

Detail your understanding of key performance indicators such as user engagement, feature adoption rates, and revenue growth. Explain how you set measurable goals at the project’s outset and adapt based on data insights and feedback throughout the product lifecycle.

Discuss the various channels you use to keep updated, such as industry blogs, research reports, podcasts, and networking with other professionals. Highlight the importance of continuous learning in your career and how this knowledge influences your product management practices.

Emphasize the value of user feedback in shaping product iterations and enhancements. Share specific techniques you use to collect and analyze feedback, and provide an example of how user insights have led to meaningful changes in a product you’ve managed.

Outline your method for constructing a business case, including market research and competitive analysis. Discuss how you quantify potential revenue, estimate costs, and present this information clearly to stakeholders, ensuring alignment and support for your product.