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Senior Director, Global Head of Design - job 4 of 22

We’re looking for a Visionary Global Head of Design to join our Global Brand Creative Studio and lead us in our continued mission to build the iconic brand of VISA.

The ideal candidate will be a strategic design leader with a proven track record of leading highly successful, award winning, global design teams - either within advertising agencies or at brand-side internal creative studios. A strong portfolio of work is a must.

You must have a passion and a background in visual design systems that can work globally across every single touchpoint no matter how big or small. Your experience needs to show that you have done the job of spearheading and leading a global visual brand refresh as well as implementing this visual system across multiple touchpoints, languages and countries.

In addition to being a systems thinker, you must have a passion and a portfolio to prove how design can be used to influence culture and be a part of cultural conversation. Fresh unique, conceptual thinking in this space is a must. You must be strategic in your thinking and have an ability to articulate and execute global design strategy. You must be ahead of all trends including AI and ensure that the brands that you have touched are current, innovative and always looking forward.

A building mentality is a must - you must have the ability to build, hire and mentor a talented team that consistently produces innovative and cohesive creative design solutions across the full spectrum of the media mix. You need to be able to thrive in a global environment, and must be comfortable guiding internal design teams, agencies and production partners, but also willing to roll up your sleeves to do the work, when necessary, as a designer yourself.

You must have the experience in motion, social, content, and art direction. You should be comfortable leading a photoshoot, as much as guiding an animated short. You should have a deep knowledge of how best to implement design in the social space, in film, and in experiential.

Effortless collaboration is a must - as this role will work closely with regions across the world to ensure best in class creative is implemented. You must have a genuine appetite for building - for building and motivating people, for building a culture that fosters creativity, for building teams, and for building new capabilities. You will be responsible to lead a team of designers and work closely with all agency partners and report into the VP Global Brand Creative.

Does this sound like you?

Essential Functions

Build a Center of Design Excellence

  • Be a part of the Creative Studio leadership team who will support in strategically shaping and building upon the vision and operating model for the Global Creative Studio.
  • Be a doer by leading by example rolling up your sleeves to do the work when necessary and inspiring others with clear guidance in the craft. You need to have the skillsets in multiple programs to design, concept and implement best in class creative work that pushes us forward.
  • Being a thought leader on trends, products and applications to support our team to move forward.   
  • Build and maintain key relationships with senior Marketing executives by demonstrating a deep understanding of the global design needs and a commitment to driving a cohesive brand across all touchpoints.
  • Ensure the Global Creative Studio is delivering best-in-class capabilities and partnership across all regions instilling a culture of collaboration
  • Consistently deliver crafted creative design solutions for the VISA brand ecosystem on a global scale.
  • Consistently innovating and staying ahead of design tools, trends and capabilities to ensure VISA is always a future forward brand.
  • Influence and inspire teams across the globe with beautifully crafted and strategic creative design
  • Guide photoshoots for the brand - being on set and art directing - guiding teams of photographers to capture the assets and ensuring a very high level of craft in everything.

Build relationships

  • Help lead, inspire and manage both internal and external agency partners in creative design, execution and production
  • Ensure external agencies become an extension of the team – radical collaboration is a must with a deep trust, and mutual respect between all partners to get the work done.              
  • Provide thought partnership to business partners both regional and global and regularly make recommendations on directions to improve area under scope

Build upon a culture that fosters remarkable creativity

  • Contribute to an environment that fosters remarkable creativity by providing inspiration, thought leadership, and mentorship for the creative studio.
  • Maintain a culture where people love to work (and want to come and work), feel they can flourish, and are proud of what they contribute
  • Support the development of remarkable ideas - across a variety of marketing touchpoints - that resonate with our audiences, earn an outsized share of cultural conversation, and create competitive advantage.
  • Influence and achieve consensus on direction, priority, and decision making of area under scope
  • Ensure quality output in all creative output. 

This is a hybrid position based in either our Los Angeles, CA or San Francisco, CA offices. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Senior Director, Global Head of Design, Visa

Join VISA as the Senior Director and Global Head of Design based in beautiful San Francisco, where you will have the opportunity to take the helm of our Global Brand Creative Studio. We’re searching for a visionary leader who is not only steeped in design but thrives on innovation and cultural impact. Your mission? To elevate the iconic brand of VISA through exceptional global design strategies. With a strong portfolio under your belt, you’ll lead a talented team of designers, mentor emerging talent, and work closely with agencies to craft best-in-class creative solutions. Your background in visual design systems ensures you can implement a cohesive brand identity across multiple touchpoints, languages, and regions. Furthermore, your enthusiasm for trends, especially in AI and social media, means you’ll keep us on the cutting edge. You'll be directly involved in art directing photoshoots and collaborating on animated content, ensuring that our designs are not only strategic but also creatively engaging. This is your chance to build and inspire a global design culture, where your ideas will resonate loudly in the marketplace. If you have a passion for creative collaboration and a dedication to remarkable design, we would love to explore your fit for this pivotal role at VISA.

Frequently Asked Questions (FAQs) for Senior Director, Global Head of Design Role at Visa
What are the key responsibilities of a Senior Director, Global Head of Design at VISA?

As the Senior Director, Global Head of Design at VISA, you will lead the Global Brand Creative Studio, where your responsibilities include developing and implementing strategic design initiatives, managing a team of designers, and collaborating with internal and external partners to ensure a cohesive brand identity across all touchpoints. You'll be expected to guide creative projects, mentor your team, and stay ahead of industry trends to keep VISA's brand innovative and culturally relevant.

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What qualifications are required for the Senior Director, Global Head of Design position at VISA?

Candidates for the Senior Director, Global Head of Design role at VISA should possess extensive experience leading successful global design teams, ideally within an advertising agency or a brand-side environment. A strong portfolio showcasing innovative visual design work is essential, alongside a deep understanding of design systems and their application across various mediums. Leadership skills and experience in motion design, art direction, and social content are also key qualifications.

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What skills are essential for a Senior Director, Global Head of Design at VISA?

Essential skills for the Senior Director, Global Head of Design at VISA include a strategic mindset for designing global brand strategies, excellent leadership capabilities to manage and mentor teams, and a strong understanding of cross-channel design principles. Additionally, being well-versed in the latest design trends, particularly in AI and social media, as well as possessing hands-on design skills, will set you up for success in this role.

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How does the Senior Director, Global Head of Design role at VISA influence the brand's creative direction?

In the Senior Director, Global Head of Design position at VISA, you will influence the brand's creative direction by setting a vision for design that aligns with the company’s objectives and enhances the global community's interactions with our brand. This includes fostering a strong creative culture, inspiring teams, and collaborating with various stakeholders to execute innovative design solutions that keep VISA at the forefront of cultural conversations.

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Is the Senior Director, Global Head of Design position at VISA a remote or onsite role?

The Senior Director, Global Head of Design position at VISA is a hybrid role, based in either our Los Angeles or San Francisco offices. The expectation for in-office days will be confirmed with your hiring manager, providing flexibility while encouraging collaboration within our creative teams.

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Common Interview Questions for Senior Director, Global Head of Design
Can you describe your experience leading global design teams?

When answering this question, focus on specific leadership roles you’ve held and the impact you’ve made. Provide examples of successful projects that exemplify your ability to manage teams across various countries and cultures. Highlight your approach to mentoring designers and fostering collaboration among your team members.

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How do you stay updated with design trends, and how do you apply them?

Discuss your methods for staying informed about current design trends, such as attending conferences, participating in design forums, or following industry leaders on social media. Provide examples of how you've implemented recent trends in your previous work to enhance brand visibility or engagement.

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What role does collaboration play in your design process?

Emphasize the importance of collaboration by describing your approach to working with both internal teams and external partners. Give examples of successful projects where collaboration led to innovative solutions, and discuss how you facilitate open communication and trust among team members.

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Can you give an example of a project where you implemented a global brand strategy?

Choose a project that demonstrates your capability in implementing a global brand strategy. Detail the initial challenges, your strategic approach, the execution process, and how you measured success. This could include statistics on increased brand recognition or engagement metrics.

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How do you approach mentoring and developing your team members?

Describe your philosophy on mentorship, providing actionable methods you use to develop talent. Discuss how you assess individual strengths and weaknesses to create personalized growth plans, and share success stories of team members whom you've helped advance in their careers.

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What is your experience with art direction and how do you ensure quality output?

When discussing your experience with art direction, highlight specific projects where you managed photoshoots or creative campaigns. Describe your approach to ensuring quality by outlining processes you use to oversee projects, provide constructive feedback, and set clear expectations with your creatives.

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How do you handle design feedback from stakeholders?

Point out that receiving feedback is crucial for design refinement and growth. Discuss your approach to soliciting feedback, how you prioritize it, and how you maintain a positive dialogue with stakeholders to integrate their insights without compromising creative vision.

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What design software and tools are you proficient in?

List the software tools you are most skilled in and how you've utilized specific features in past projects. Mention any collaborative tools that facilitate teamwork and productivity, illustrating your capacity to adapt to new technologies as well.

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How do you measure the success of a design project?

Explain your methodology for evaluating project outcomes, which might involve metrics such as engagement rates, user feedback, and overall brand consistency. Stress your ability to use data to inform future design decisions and continuously improve your strategies.

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Why do you want to work as a Senior Director, Global Head of Design at VISA?

This is your chance to show your enthusiasm for the role. Talk about VISA's brand values, your vision for design, and how you believe your skills will contribute to elevating their global design initiatives. Connect your passions and experiences to the mission of VISA.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

9755 jobs
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Full-time, hybrid
DATE POSTED
April 4, 2025

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