The Customer Relationship Management (CRM) team is part of Payment Product Development (PPD) CRM Technology team and is responsible for managing system requirements, design, development, integration, quality assurance, implementation and maintenance of corporate applications. The team works closely with business owners of these services to deliver industry leading packaged software and customer developed solutions.
The candidate will work as part of the CRM team to build and support applications to improve the effectiveness and efficiency of the Microsoft Dynamics CRM business function. This role will participate in design, development, testing and support of CRM applications and ensure successful delivery of business capabilities. The ideal candidate will bring strong experience in developing technical solutions in CRM area.
Essential Functions
Design, develop, test, document, deploy, and support high quality technical solutions on Microsoft Dynamics 365 CRM Platform.
Integrate MS Dynamics 365 CRM with other applications using Realtime or batch integrations or building custom solutions using webservices.
Implement best development practices for efficiency like leveraging re-use, eliminating duplicative components, efficient architectural design.
Able to work on multiple projects and initiatives simultaneously with different/competing timelines and demands.
Flexible to work on Project Implementations, Operations and Support activities.
Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels
Coordinate with other developers and stakeholders for providing technical solutions for implementation and support related needs including working on a wide variety of tasks spanning the full application development life cycle and maintenance.
Own critical Visa applications/services necessitating in coordination with teams in different time zones, including during non-standard hours as necessary.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
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If you're looking for an exciting and rewarding opportunity, we've got just the thing for you! Join our dynamic team at a top-tier company as a Software Engineer specializing in Microsoft Dynamics CRM, right here in Austin. Our CRM Technology team plays a crucial role in the Payment Product Development division, and we're on the lookout for talented individuals to help us improve the effectiveness of our Microsoft Dynamics CRM applications. As a key member of this team, you'll dive into designing, developing, and supporting high-quality technical solutions using the Microsoft Dynamics 365 CRM platform. From integrating our CRM with other applications through real-time or batch processing to implementing best practices that enhance efficiency, your contributions will be invaluable. You’ll be managing multiple projects and navigating complex challenges while collaborating with other developers and stakeholders to deliver top-notch solutions. And don't worry, you'll have the flexibility to work from the office or home - as part of a hybrid team, we value work-life balance and trust you to manage your schedule. If you have a strong background in technical solutions within the CRM space and are excited about working on critical applications that drive our business forward, we can’t wait to hear from you!
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...
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