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Software Engineer - Microsoft Dynamics CRM (Hybrid/Onsite) - job 20 of 21

The Customer Relationship Management (CRM) team is part of Payment Product Development (PPD) CRM Technology team and is responsible for managing system requirements, design, development, integration, quality assurance, implementation and maintenance of corporate applications. The team works closely with business owners of these services to deliver industry leading packaged software and customer developed solutions.

The candidate will work as part of the CRM team to build and support applications to improve the effectiveness and efficiency of the Microsoft Dynamics CRM business function. This role will participate in design, development, testing and support of CRM applications and ensure successful delivery of business capabilities. The ideal candidate will bring strong experience in developing technical solutions in CRM area.

Essential Functions

  • Design, develop, test, document, deploy, and support high quality technical solutions on Microsoft Dynamics 365 CRM Platform.

  • Integrate MS Dynamics 365 CRM with other applications using Realtime or batch integrations or building custom solutions using webservices.

  • Implement best development practices for efficiency like leveraging re-use, eliminating duplicative components, efficient architectural design.

  • Able to work on multiple projects and initiatives simultaneously with different/competing timelines and demands.

  • Flexible to work on Project Implementations, Operations and Support activities.

  • Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels

  • Coordinate with other developers and stakeholders for providing technical solutions for implementation and support related needs including working on a wide variety of tasks spanning the full application development life cycle and maintenance.

  • Own critical Visa applications/services necessitating in coordination with teams in different time zones, including during non-standard hours as necessary.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Software Engineer - Microsoft Dynamics CRM (Hybrid/Onsite), Visa

If you're looking for an exciting and rewarding opportunity, we've got just the thing for you! Join our dynamic team at a top-tier company as a Software Engineer specializing in Microsoft Dynamics CRM, right here in Austin. Our CRM Technology team plays a crucial role in the Payment Product Development division, and we're on the lookout for talented individuals to help us improve the effectiveness of our Microsoft Dynamics CRM applications. As a key member of this team, you'll dive into designing, developing, and supporting high-quality technical solutions using the Microsoft Dynamics 365 CRM platform. From integrating our CRM with other applications through real-time or batch processing to implementing best practices that enhance efficiency, your contributions will be invaluable. You’ll be managing multiple projects and navigating complex challenges while collaborating with other developers and stakeholders to deliver top-notch solutions. And don't worry, you'll have the flexibility to work from the office or home - as part of a hybrid team, we value work-life balance and trust you to manage your schedule. If you have a strong background in technical solutions within the CRM space and are excited about working on critical applications that drive our business forward, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Software Engineer - Microsoft Dynamics CRM (Hybrid/Onsite) Role at Visa
What are the main responsibilities of a Software Engineer - Microsoft Dynamics CRM at our company?

As a Software Engineer - Microsoft Dynamics CRM at our company, you'll be deeply involved in designing, developing, testing, deploying, and supporting high-quality solutions on the Microsoft Dynamics 365 CRM Platform. This includes integrating CRM applications with other systems, implementing best development practices, and coordinating with team members and business stakeholders for successful delivery of projects.

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What qualifications do I need to apply for the Software Engineer - Microsoft Dynamics CRM position?

To be considered for the Software Engineer - Microsoft Dynamics CRM role, you should have extensive experience in developing technical solutions within the CRM area, especially with Microsoft Dynamics 365. Familiarity with application integrations, web services, and best development practices is also essential, along with strong problem-solving skills to navigate complex project demands.

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Is the Software Engineer - Microsoft Dynamics CRM position remote or onsite?

The Software Engineer - Microsoft Dynamics CRM position is a hybrid role, offering the flexibility to work both remotely and onsite in Austin. You'll be expected to work from the office 2-3 days a week, ensuring a balance that suits both your needs and the team's collaboration efforts.

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What kind of projects will I be working on as a Software Engineer - Microsoft Dynamics CRM?

In the Software Engineer - Microsoft Dynamics CRM position, you'll work on a variety of exciting projects focused on enhancing our CRM capabilities. This includes developing new features, integrating systems, and supporting business operations through innovative solutions designed to improve application efficiency and effectiveness.

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What skills are essential for the Software Engineer - Microsoft Dynamics CRM role?

Essential skills for the Software Engineer - Microsoft Dynamics CRM position include strong programming abilities, familiarity with Microsoft Dynamics 365, experience with application integrations, and the capacity to work on multiple projects concurrently. Moreover, excellent collaboration and communication skills are crucial as you engage with stakeholders and the development team.

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Common Interview Questions for Software Engineer - Microsoft Dynamics CRM (Hybrid/Onsite)
Can you explain your experience with Microsoft Dynamics CRM and how you've utilized it in past projects?

When answering this question, describe specific projects where you implemented Microsoft Dynamics CRM solutions, focusing on your role in achieving project goals, the technologies used, and the impact your work had on the business.

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What is your approach to testing and ensuring quality in your software development process?

Discuss your methods for testing code, including unit testing and integration testing, and emphasize the importance of maintaining high-quality delivery by incorporating automated testing tools where applicable.

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How do you handle tight deadlines and competing priorities in a project?

Explain your strategies for prioritizing work, communicating with teams, and staying organized. Providing an example of a past experience where you successfully managed such situations can strengthen your response.

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What integration methods have you previously employed between Microsoft Dynamics 365 and other applications?

Detail specific integration methods you've used, such as real-time versus batch integrations, and describe any challenges faced during these processes and how you overcame them.

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Can you provide an example of how you implemented best development practices in your previous roles?

Share a specific instance where you improved coding efficiency, reduced redundancy, or employed architectural design techniques that contributed to the sustainability of the project.

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How do you coordinate with stakeholders and team members on complex projects?

Discuss your communication strategies and collaboration techniques, emphasizing the importance of regular updates, stakeholder meetings, and utilizing project management tools to ensure everyone is aligned.

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What do you consider when designing a new application solution in Microsoft Dynamics CRM?

Highlight key factors like user requirements and experience, scalability, performance metrics, and security considerations. Providing insight into your design thinking process can showcase your expertise.

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How do you keep up with the latest updates and changes in Microsoft Dynamics CRM?

Mention your methods for staying informed, such as following relevant blogs, participating in webinars, or engaging with the Dynamics community to share insights and experiences.

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Describe a challenging technical problem you've solved in a CRM environment.

Narrate a specific challenge, detailing the problem-solving steps you took, the technologies involved, and the outcome that showcased your technical skills and creativity.

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What role does documentation play in your software development process?

Explain the significance of maintaining comprehensive documentation throughout the development lifecycle and how it benefits future development, teams' onboarding, and quality assurance.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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