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Sr Manager - DevOps Engineering (Hybrid/Onsite) - job 3 of 11

Visa Inc is seeking a dynamic individual to fill the role of DevOps Engineering Manager.

In this position, you will join our Developer Experience team and be responsible for ensuring the availability of CI/CD systems and automation tools across various platforms.

You will also measure the developer experience, identify areas for improvement, and design and implement technical solutions to enhance developer effectiveness and productivity.

The team is also tasked with maintaining build and deployment systems and managing associated processes to ensure high delivery standards for a wide range of containerised applications.

As the DevOps Engineering Manager, you will be responsible for supporting a team of engineers who build and support the release and DevOps needs of application development teams. Your daily tasks will include configuration identification, change management, build, deployment and release artifact management, version control, source code auditing/reporting, and environment support and troubleshooting.

You will collaborate with multiple teams, assisting them throughout the development cycle with any necessary changes to the build, release, and deployment processes to ensure products are certified in integration environments and released into production.

Strong cross-functional team collaboration and effective communication skills are essential for this role.

Key Responsibilities include:

  • Supporting and developing a team of highly effective DevOps Engineers
  • Build & Support Container CI/CD pipeline for build, deploy and release requirements.
  • Measure and improve the developer experience, making our delivery teams more productive
  • Assist in scheduling and implementing changes to the build / release / version-control processes required to enforce and apply release engineering best practices
  • Provide guidance to cross-team and team members on release best practices and procedures
  • Support tools and services in all our environments, from pre-production to production
  • Work with cross functional, geographically distributed teams to provide 24x7 support across multiple non-production environments.
  • Responsible for continuous delivery pipeline for build & deployment for containers.
  • Responsible for working with Security, Infrastructure, Development, QA team and other teams to understand changes to the existing production environment on an ongoing basis and for non-prod environment support.
  • Preserve and maintain service availability, performance, integrity, capacity and security.
  • Maintain and suggest improvements to deployment process and developer tooling
  • Participate in the decision making of success or failure of applications systems to be deployed in production
  • Update documentation that communicates standards and best practices.
  • Implement metrics, monitoring & Key Performance Indicators.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Manager - DevOps Engineering (Hybrid/Onsite), Visa

Visa Inc is on the lookout for a talented Sr Manager - DevOps Engineering to join our Developer Experience team in Austin. If you have a passion for fostering developer productivity and ensuring the robustness of CI/CD systems, this role might be a perfect fit for you! In this position, you will not only be overseeing a team of dedicated DevOps engineers but also play a pivotal role in maintaining build and deployment systems for a variety of containerized applications. Your expertise will guide the processes that support application development teams, making their workflow smoother than ever. Whether it’s diving into configuration management or troubleshooting environments, your leadership will enhance the overall developer experience within our organization. Collaboration is key, so expect to engage with multiple teams across various locations, ensuring all products are certified and ready for production. We believe in continuous improvement, so evaluating current practices, implementing innovative changes, and communicating effective strategies will be part of your everyday routine. With this hybrid position, you’ll have a blend of remote work and in-office collaboration, fostering a supportive atmosphere that prioritizes high delivery standards and team development. If honing your leadership skills in a dynamic tech environment sounds appealing to you, don’t wait to explore this exciting opportunity with Visa Inc!

Frequently Asked Questions (FAQs) for Sr Manager - DevOps Engineering (Hybrid/Onsite) Role at Visa
What are the main responsibilities of a Sr Manager - DevOps Engineering at Visa Inc?

As a Sr Manager - DevOps Engineering at Visa Inc, you will lead a team of DevOps engineers, ensuring the efficiency and reliability of CI/CD systems. Your key responsibilities include managing build and deployment systems, supporting application development processes, and enhancing the overall developer experience. You'll also oversee configuration management, troubleshoot deployment environments, and collaborate with cross-functional teams to implement best practices.

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What qualifications do I need to apply for the Sr Manager - DevOps Engineering position at Visa Inc?

To become a Sr Manager - DevOps Engineering at Visa Inc, candidates typically need significant experience in DevOps practices and tools, strong leadership capabilities, and familiarity with containerized application management. A degree in Computer Science or a related field is often required, along with proficiency in CI/CD methodologies and a solid foundation in various scripting and programming languages.

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How does Visa Inc measure developer experience in the Sr Manager - DevOps Engineering role?

Visa Inc takes a structured approach to measure developer experience in the Sr Manager - DevOps Engineering role. This involves tracking KPIs related to build times, deployment success rates, and developer feedback on tooling. Your role will include identifying areas for improvement and implementing changes to enhance productivity across teams.

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What does the hybrid work model look like for the Sr Manager - DevOps Engineering at Visa Inc?

The hybrid work model for the Sr Manager - DevOps Engineering at Visa Inc involves a mix of remote work and in-office collaboration. While the specific days in the office will be determined by your Hiring Manager, you can expect flexibility that allows for effective team interaction and personal productivity.

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What key tools and technologies should I be familiar with for the Sr Manager - DevOps Engineering position at Visa Inc?

For the Sr Manager - DevOps Engineering position at Visa Inc, familiarity with tools and technologies such as Docker, Kubernetes, Jenkins, and various scripting languages will be beneficial. Experience with cloud services and monitoring solutions will also enhance your ability to manage CI/CD pipelines and support application development.

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Common Interview Questions for Sr Manager - DevOps Engineering (Hybrid/Onsite)
Can you describe your experience with CI/CD pipelines?

Discuss specific CI/CD tools you have used, your role in their implementation, and how you’ve improved deployment processes. Highlight your understanding of continuous integration, continuous delivery, and how you ensure high-quality releases.

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How do you measure and improve the developer experience?

Explain your approach to gathering feedback from development teams, the metrics you track (like build times or deployment failure rates), and specific initiatives you've led to improve processes or tooling to enhance developer productivity.

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What strategies do you use for troubleshooting deployment issues?

Outline your systematic approach to debugging deployment failures, including how you gather logs, identify bottlenecks, and work with teams to rectify issues. Share examples of successful resolutions.

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How do you foster collaboration among geographically distributed teams?

Discuss tools and practices you implement to maintain communication and coordination, such as regular check-ins, collaborative platforms, and how you ensure alignment on goals across different locations.

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Can you elaborate on your experience with containerization technology?

Elaborate on your hands-on experience with containerization tools like Docker and orchestration platforms like Kubernetes, including how you've utilized them in past projects to optimize application deployment.

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What have you done to support the growth and development of your team members?

Share examples of mentorship and coaching that you’ve provided, how you identify training needs, and initiatives you’ve led to upskill your team in DevOps practices and tools.

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How do you ensure compliance and security in DevOps practices?

Discuss your experience working with security teams to integrate security practices into the DevOps lifecycle, including automation of security checks and compliance measures in CI/CD.

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What role does documentation play in your work as a DevOps engineering manager?

Highlight the importance of creating clear documentation for processes, standards, and best practices, and explain how it contributes to the onboarding of new team members and maintaining consistency in operations.

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Can you give an example of how you handled a significant production issue?

Describe a specific incident that required immediate attention, the steps you took to resolve it, how you involved your team, and what you learned from the experience to improve future incident response.

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What approaches do you use to implement best practices in release engineering?

Share your philosophy on release management, including how you enforce best practices, your method for tracking releases, and how you work with development teams to ensure compliance with those practices.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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