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Sr Manager - job 7 of 20

Visa USA Inc., a Visa Inc. company, needs a Sr. Manager (multiple openings) in New York, NY to:

 

  • Be responsible for growing a critical managed services pillar that provides services to clients to plan, manage, and execute strategic business processes and programs more effectively.
  • Lead highly specialized teams to carry out large multi-year migrations of commercial card clients from one payment platform to another
  • Achieve quarterly and annual revenue targets for Visa Managed Services in North America.
  • Ideate, develop, price, sell and oversee the delivery of services that improve client’s operational and business process performance.
  • Tailor new and existing services to meet client's needs. Uncover client needs, challenges, and opportunities with respect to managed services. Present solutions to clients that address their needs.
  • Identify and collaborate with third-party partners who can complement and supplement solution sets.
  • Develop bespoke and scalable products leveraging Visa assets and as needed, third-party partner assets.
  • Define the value proposition and develop sales collateral, including sales presentations.
  • Manage and maintain the P&L, encompassing revenue, expenditure, profit margin, and business development pipeline.
  • Position has direct reports.
  • Domestic travel required 20% of the time.
  • Position reports to the New York, NY office and may allow for partial telecommuting.

 

Local Law 144 Notice for New York City Resident Applicants: For some requisitions, automated employment decision tools ('AEDTs') may be used as part of the assessment process to assist our recruiters in the initial evaluation of your application. If your application is submitted pursuant to New York City Local Law 144, you may request an alternative assessment from the recruiter. Please visit the Visa Global Privacy Notice to learn how we may collect, process, or retain your professional and employment information for recruiting purposes.

Average salary estimate

$125000 / YEARLY (est.)
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$100000K
$150000K

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What You Should Know About Sr Manager, Visa

Are you a dynamic leader with a passion for strategic growth? Visa USA Inc., a leading company under Visa Inc., is on the lookout for a talented Sr. Manager to join our New York team. In this role, you'll play a pivotal part in expanding our managed services pillar, which is vital for helping clients streamline their business processes. You'll lead specialized teams through the complex journey of migrating commercial card clients to new payment platforms, all while achieving ambitious revenue targets in North America. Your knack for ideating and developing tailored services will allow you to deeply understand client needs, uncover challenges, and present impactful solutions. Collaboration is key, as you'll work with third-party partners to enhance our offerings while developing bespoke, scalable products utilizing Visa's extensive resources. You will also be responsible for managing P&L aspects, ensuring profitability, and developing persuasive sales collateral. This position will directly oversee a team, fostering an environment of growth and accountability. With occasional domestic travel (20% of the time), you will have the opportunity to engage with clients and partners across the region. The role is based in our New York office, with some flexibility for telecommuting. If you’re ready to pave the way for excellence in managed services, apply today and be part of a team that values innovation and client success!

Frequently Asked Questions (FAQs) for Sr Manager Role at Visa
What are the primary responsibilities of a Sr. Manager at Visa USA Inc.?

As a Sr. Manager at Visa USA Inc., your primary responsibilities will include growing the managed services pillar, leading teams in large-scale migrations of commercial card clients to new payment platforms, and ensuring quarterly and annual revenue targets are met. You will also tailor services to meet client needs, collaborate with third-party partners, and manage the P&L. This role is focused on achieving operational excellence while fostering client relationships.

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What qualifications are needed for the Sr. Manager position at Visa USA Inc.?

The Sr. Manager position at Visa USA Inc. typically requires a robust background in management, particularly in a financial or technology-related field. Candidates should have experience in strategic planning, client management, and P&L oversight. Strong leadership skills and the ability to communicate effectively with both teams and clients are crucial. A background in payments or managed services can significantly enhance your application.

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What does the work environment look like for a Sr. Manager at Visa USA Inc. in New York?

At Visa USA Inc. in New York, the work environment for a Sr. Manager is dynamic and collaborative. The role involves leading specialized teams and requires engaging with clients and partners regularly. The office setting is supportive of innovation and professional development, with a culture that encourages knowledge sharing. Flexibility for telecommuting allows for a balanced work-life integration.

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What skills are essential for success as a Sr. Manager at Visa USA Inc.?

Success as a Sr. Manager at Visa USA Inc. hinges on strong leadership and strategic thinking skills. You'll need to excel in client relations, possess a deep understanding of managed services, and be proficient in project management. Analytical skills for assessing P&L, alongside the ability to innovate service offerings, are also key. Excellent communication abilities are essential to present solutions and build relationships.

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Is travel required for the Sr. Manager role at Visa USA Inc.?

Yes, the Sr. Manager role at Visa USA Inc. requires domestic travel about 20% of the time. Travel is essential for engaging with clients and stakeholders across various locations, ensuring effective communication and support for large migration projects.

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Common Interview Questions for Sr Manager
Can you describe your experience leading teams in project management?

When answering this question, provide specific examples of projects you've led, highlighting your leadership style and the methodologies you used. Explain how you motivated your team, set objectives, and ensured successful outcomes.

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How do you approach client needs assessment in managed services?

Discuss your techniques for uncovering client needs, such as conducting surveys, holding interviews, or implementing feedback sessions. Emphasize how you tailor services based on these assessments to ensure client satisfaction.

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What strategies do you use to achieve revenue targets?

Share specific strategies that have worked for you in past roles, such as developing competitive pricing, enhancing service offerings, or leveraging partnerships. Highlight your ability to analyze market trends and adapt strategies accordingly.

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How do you manage P&L in your projects?

Explain your approach to financial oversight, including budgeting, forecasting, and monitoring expenditures and revenues. Use examples to illustrate how you have successfully maintained profit margins in past roles.

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What do you think are the biggest challenges in managed services?

Discuss current industry trends that present challenges, such as competition or technology changes. Highlight how you've tackled similar challenges in your past experiences and your proactive approach to overcoming them.

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Can you give an example of a successful migration project you managed?

Detail a specific migration project, focusing on your role and contributions. Discuss the challenges faced and how you overcame them, and emphasize the project's success in terms of client satisfaction and positive business outcomes.

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How do you build relationships with third-party partners?

Describe your approach to networking and building trust with partners. Share examples of partnerships you've developed and how those collaborations enhanced service offerings for clients.

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What techniques do you use for effective sales presentations?

Detail your preparation process for sales presentations, including understanding your audience, tailoring your message, and using engaging visuals. Emphasize the importance of storytelling in presenting solutions.

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How do you keep up with trends in the managed services industry?

Share the resources you utilize to stay informed about trends, such as industry publications, networking events, and continuous education. Discuss how this knowledge has helped you innovate in your past roles.

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What leadership qualities do you believe are most important for a Sr. Manager?

Discuss qualities such as effective communication, empathy, decision-making skills, and the ability to inspire and motivate teams. Provide examples of how you've demonstrated these traits in your leadership experiences.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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