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Sr. Marketing Manager - job 6 of 23

Visa is seeking a versatile Sr. Marketing Manager with a generalist approach to join our dynamic team. The ideal candidate will have a broad marketing skill set in the small business marketing space and  will be responsible for  creating compelling content for our digital, social media, and events platforms, managing customer advocacy and success stories, and coordinating both in-person and virtual events in collaboration with a supportive team. This role requires a creative, strategic thinker with a profound understanding of how to use content to engage audiences and develop strategies that drive revenue growth. The role will sit within the Authorize.net brand of Visa Acceptance Solutions, an open digital payments management platform. This role reports to Head of Marketing for Authorize.net, a Visa Solution.
This Position Will Be Responsible For
Develop and execute a content strategy for our digital and social media platforms that aligns with our business goals and is tied to revenue growth.

  • Create engaging, digital, SEO-optimized content that resonates with our target audience and promotes brand engagement.

  • Support content creation and management with 3rd party publishers tied to quarterly growth campaigns.

  • Lead creation of webinars and break down content into other digital usable formats.

  • Draft regular newsletters to our target audiences and other email content to promote crossell/upsell opportunities to our clients and report back findings with a test and learn mindset.

  • Manage customer advocacy programs, including the collection and promotion of customer success stories tied to business goals and bringing value to our clients.

  • Coordinate and manage both in-person and virtual events, such as webinars.

  • Collaborate with cross-functional teams to ensure brand consistency and meet content objectives.

  • Support product collateral updates and messaging for new and improved features and functionalities.

  • Monitor, analyze, and report on performance to inform future strategies and provide points of view into best practice and ways to improve.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

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What You Should Know About Sr. Marketing Manager, Visa

At Visa, we're not just about transactions; we're about creating a seamless experience for small businesses. Our team is on the lookout for a passionate Sr. Marketing Manager to join us in Austin! In this role, you'll dive deep into the world of content creation, developing strategies that truly resonate with our audience. Imagine crafting engaging digital content that not only promotes our Authorize.net brand but also sparks conversations and builds relationships with clients. You'll spearhead our online presence through social media and digital channels, making sure every piece of content is optimized for SEO and aligned with our goals of growth and customer success. Your days will be filled with exciting tasks, from managing customer advocacy programs and success stories to coordinating engaging events, both virtual and in-person. Collaboration is key in this position, as you'll work closely with cross-functional teams to ensure our messaging is consistent and compelling. Plus, you'll have the opportunity to analyze performance data and refine our strategies—because here at Visa, we believe in a test-and-learn approach! If you’re a creative thinker with a knack for content and a desire to connect with small businesses, the Sr. Marketing Manager position at Visa could be your perfect next step.

Frequently Asked Questions (FAQs) for Sr. Marketing Manager Role at Visa
What are the main responsibilities of a Sr. Marketing Manager at Visa?

The Sr. Marketing Manager at Visa will be responsible for crafting and executing a comprehensive content strategy across digital and social media platforms. This includes creating SEO-optimized content, managing customer advocacy programs, and organizing engaging online and offline events. Ensuring brand consistency and measuring the effectiveness of campaigns is also crucial.

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What qualifications are required for the Sr. Marketing Manager position at Visa?

Candidates for the Sr. Marketing Manager role at Visa should have a strong background in marketing, preferably with experience in the small business market. A proven ability to create compelling content, manage marketing campaigns, and analyze performance metrics is essential. Strong communication skills and a collaborative mindset are also important.

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How does the Sr. Marketing Manager role contribute to Visa's business goals?

The Sr. Marketing Manager at Visa directly contributes to business goals by developing content strategies that foster engagement and drive revenue growth. By creating meaningful content and managing customer success stories, the position helps to enhance brand loyalty and promote Visa’s offerings to small businesses.

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What kind of events can the Sr. Marketing Manager at Visa expect to coordinate?

In the Sr. Marketing Manager role at Visa, you can expect to coordinate a variety of events, including virtual webinars, in-person meetups, and other brand-related activities. These events are designed to engage customers, showcase success stories, and promote Visa’s small business solutions.

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Is the Sr. Marketing Manager position at Visa hybrid or remote?

The Sr. Marketing Manager position at Visa is a hybrid role, allowing for a mix of in-office and remote work. The specific expectations for in-office days will be confirmed by your hiring manager, ensuring flexibility while meeting team collaboration needs.

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Common Interview Questions for Sr. Marketing Manager
How would you develop a content strategy for Visa's small business marketing?

To develop a content strategy for Visa, I would begin by identifying our target audience and their pain points. Then, I would outline the key messages that align with Visa's brand goals, ensuring that content formats are varied—ranging from blogs to webinars. Monitoring performance metrics would be essential to refine this strategy over time.

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Can you give an example of how you created engaging content in your previous role?

Certainly! In my last position, I launched a campaign that involved sharing customer success stories across multiple channels. By creating visually appealing case studies and social media snippets, we saw a substantial increase in engagement and inquiries from potential clients.

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How would you measure the success of a marketing campaign at Visa?

Success can be measured through various metrics such as engagement rates, conversion rates, lead generation, and overall ROI. Additionally, I would analyze customer feedback and audience interactions to glean insights for future campaigns, ensuring we continuously improve.

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What tools or software are you familiar with for managing social media content?

I am proficient in several social media management tools like Hootsuite and Buffer, which help schedule posts and analyze performance. I also have experience with analytics platforms like Google Analytics and social media insights to guide content strategy.

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Describe a time you successfully managed an event.

I coordinated an industry webinar that attracted over 500 participants. I handled everything from speaker selection to promoting the event through email campaigns and social media. The feedback was overwhelmingly positive, and we generated many leads from it.

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How would you ensure your content aligns with Visa's brand messaging?

To ensure alignment, I would engage with cross-functional teams regularly to understand any updates to brand messaging and values. Additionally, I would maintain a content calendar to visualize how different pieces of content fit within our messaging framework.

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What is your approach to SEO in content creation?

My approach to SEO involves thorough keyword research to identify terms our target audience is searching for. I ensure that these keywords are naturally integrated into all content pieces without compromising their quality or engagement factor.

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How do you handle tight deadlines while managing multiple projects?

Managing tight deadlines requires excellent time management and prioritization skills. I utilize project management tools to keep track of tasks and deadlines, ensuring transparency with team members and stakeholders. Effective delegation and communication are also key.

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What role does customer feedback play in your marketing strategy?

Customer feedback is vital, as it provides insight into what resonates with our audience. I value feedback from surveys, interviews, and social media interactions, using this information to refine our content strategy and make informed decisions.

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Why do you want to work as a Sr. Marketing Manager at Visa?

I am passionate about using marketing to drive positive outcomes for small businesses. Working at Visa, a leader in the digital payment space, presents the perfect opportunity to blend my skills in content creation with impactful marketing. Additionally, I admire Visa's commitment to innovation and customer success.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

11616 jobs
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Full-time, hybrid
DATE POSTED
April 22, 2025

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