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Sr. Marketing Manager - job 5 of 23

Visa is seeking a versatile Sr. Marketing Manager with a generalist approach to join our dynamic team. The ideal candidate will have a broad marketing skill set in the small business marketing space and  will be responsible for  creating compelling content for our digital, social media, and events platforms, managing customer advocacy and success stories, and coordinating both in-person and virtual events in collaboration with a supportive team. This role requires a creative, strategic thinker with a profound understanding of how to use content to engage audiences and develop strategies that drive revenue growth. The role will sit within the Authorize.net brand of Visa Acceptance Solutions, an open digital payments management platform. This role reports to Head of Marketing for Authorize.net, a Visa Solution.
This Position Will Be Responsible For
Develop and execute a content strategy for our digital and social media platforms that aligns with our business goals and is tied to revenue growth.

  • Create engaging, digital, SEO-optimized content that resonates with our target audience and promotes brand engagement.

  • Support content creation and management with 3rd party publishers tied to quarterly growth campaigns.

  • Lead creation of webinars and break down content into other digital usable formats.

  • Draft regular newsletters to our target audiences and other email content to promote crossell/upsell opportunities to our clients and report back findings with a test and learn mindset.

  • Manage customer advocacy programs, including the collection and promotion of customer success stories tied to business goals and bringing value to our clients.

  • Coordinate and manage both in-person and virtual events, such as webinars.

  • Collaborate with cross-functional teams to ensure brand consistency and meet content objectives.

  • Support product collateral updates and messaging for new and improved features and functionalities.

  • Monitor, analyze, and report on performance to inform future strategies and provide points of view into best practice and ways to improve.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

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What You Should Know About Sr. Marketing Manager, Visa

Visa is on the lookout for a talented Sr. Marketing Manager to join our vibrant team in Austin! If you’re a marketing dynamo with a generalist background and a keen interest in the small business sector, this could be your perfect fit. In this role, you'll be creating compelling content for our digital channels, social media, and events while helping to curate customer advocacy and success stories. Your creativity and strategic mindset will shine as you work collaboratively with our supportive team to coordinate both in-person and virtual events under the Authorize.net brand of Visa Acceptance Solutions. You’ll be responsible for developing and executing an impactful content strategy that resonates with our audience, promotes our brand, and drives revenue growth. Whether you’re crafting SEO-optimized digital content, managing 3rd-party publisher relationships, or drafting engaging newsletters, your contributions will be vital to our success. You’ll also be actively involved in monitoring and analyzing performance metrics to refine our marketing strategies moving forward. Here at Visa, we value team collaboration and innovation, and we can’t wait to see how your skills and passion can contribute to our mission. Oh, and did we mention, this is a hybrid position? Your work-life balance is important to us, and we’ll confirm the in-office expectations with your hiring manager during the onboarding process. If you’re ready to make an impact, we want to hear from you!

Frequently Asked Questions (FAQs) for Sr. Marketing Manager Role at Visa
What are the responsibilities of a Sr. Marketing Manager at Visa?

As a Sr. Marketing Manager at Visa, you'll be responsible for developing and executing a content strategy that aligns with our business goals, focusing on the small business market. Your tasks will include creating SEO-optimized digital content, managing customer advocacy programs, coordinating in-person and virtual events, and collaborating with cross-functional teams to ensure brand consistency. You'll also analyze performance metrics to inform future marketing strategies.

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What qualifications are needed for the Sr. Marketing Manager position at Visa?

Candidates for the Sr. Marketing Manager role at Visa should have a broad marketing skill set, ideally with a background in small business marketing. A degree in Marketing, Business, or a related field is typically preferred, along with strong analytical skills and experience in creating engaging digital content. Proven experience in event coordination and customer advocacy management is also beneficial.

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How does the Sr. Marketing Manager role contribute to revenue growth at Visa?

The Sr. Marketing Manager at Visa plays a crucial role in driving revenue growth by creating and managing digital and content strategies that engage our target audience. By crafting compelling content, managing successful customer advocacy programs, and coordinating high-ROI events, you will help foster relationships that lead to increased sales and customer loyalty.

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What types of events will the Sr. Marketing Manager at Visa be coordinating?

In your Sr. Marketing Manager role at Visa, you will coordinate a variety of events, including in-person gatherings and virtual webinars. These events are designed to showcase our products, engage with customers, and promote brand awareness, providing valuable opportunities for networking and education within the small business community.

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What skills are essential for success as a Sr. Marketing Manager at Visa?

Success as a Sr. Marketing Manager at Visa requires a mix of creativity, strategic thinking, and excellent communication skills. You should be comfortable with content creation, event management, and performance analytics. Familiarity with digital marketing tools and SEO principles is also important, as is the ability to work collaboratively within a team to achieve shared goals.

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Common Interview Questions for Sr. Marketing Manager
Can you describe your experience with digital content creation as a Sr. Marketing Manager?

In discussing my experience, I would highlight specific campaigns where I developed content strategies that increased engagement and drove metrics. I would share insights on the tools I utilized for SEO and analytics, demonstrating my understanding of creating content that resonates with the target audience.

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How do you approach managing customer advocacy programs?

In managing customer advocacy programs, I prioritize open communication with clients to understand their success stories. I develop a framework for collecting and promoting these stories to demonstrate value to potential customers, ensuring that their experiences are highlighted in a way that aligns with our business goals.

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What strategies do you use to monitor and analyze marketing performance?

I rely on a mix of analytics tools and metrics to assess the effectiveness of our marketing efforts. I focus on key performance indicators such as engagement rates, conversion rates, and customer feedback to gauge the success of campaigns and make evidence-based decisions for future strategies.

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How do you ensure brand consistency across various marketing channels?

Ensuring brand consistency involves creating comprehensive guidelines that outline our messaging, tone, and design elements. I work closely with cross-functional teams to maintain alignment and regularly review marketing collateral to ensure it reflects our brand’s values and speaks to our target audience.

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Can you give an example of how you've successfully coordinated a virtual event?

I would describe a specific virtual event I've successfully coordinated, detailing the planning process, technology utilized, and how I engaged participants. I would highlight the outcomes, such as attendance numbers and feedback gathered, and how it contributed to our marketing objectives.

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What is your experience with SEO and its importance in content marketing?

I would explain that I've implemented SEO best practices in my content marketing strategies, emphasizing its role in enhancing visibility and driving organic traffic. I’d discuss particular techniques I've used for keyword research and optimizing content, as well as measuring the impact on our overall marketing success.

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How do you prioritize your tasks when managing multiple projects?

Prioritizing tasks involves assessing deadlines and goals for each project. I rely on project management tools to keep track of progress and ensure I allocate resources efficiently. I also build in flexibility to adapt to sudden changes or urgent requests, ensuring all projects align with our strategic objectives.

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Describe your approach to developing newsletters and other email content.

My process starts with understanding the target audience and their needs. I outline key messages and promotional content, ensuring to engage readers with clear, actionable information. I also focus on using compelling subject lines and visual elements to maximize open and click-through rates.

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How do you leverage social media in your marketing efforts?

Leveraging social media involves creating tailored content that speaks to our audience's interests and engages them in conversation. I track performance metrics to understand what resonates best, and I continuously adjust our strategy based on feedback and analytics to optimize reach and engagement.

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What compelling examples can you share regarding your strategic marketing initiatives?

I would provide detailed examples of strategic marketing initiatives that led to significant improvements in engagement or conversions. This could include discussing specific campaigns where my targeted approach achieved measurable results, and I would emphasize the learnings gained that can guide future strategies.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 22, 2025

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