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Sr. Marketing Manager - job 21 of 23

Visa is seeking a versatile Sr. Marketing Manager with a generalist approach to join our dynamic team. The ideal candidate will have a broad marketing skill set in the small business marketing space and  will be responsible for  creating compelling content for our digital, social media, and events platforms, managing customer advocacy and success stories, and coordinating both in-person and virtual events in collaboration with a supportive team. This role requires a creative, strategic thinker with a profound understanding of how to use content to engage audiences and develop strategies that drive revenue growth. The role will sit within the Authorize.net brand of Visa Acceptance Solutions, an open digital payments management platform. This role reports to Head of Marketing for Authorize.net, a Visa Solution.
This Position Will Be Responsible For
Develop and execute a content strategy for our digital and social media platforms that aligns with our business goals and is tied to revenue growth.

  • Create engaging, digital, SEO-optimized content that resonates with our target audience and promotes brand engagement.

  • Support content creation and management with 3rd party publishers tied to quarterly growth campaigns.

  • Lead creation of webinars and break down content into other digital usable formats.

  • Draft regular newsletters to our target audiences and other email content to promote crossell/upsell opportunities to our clients and report back findings with a test and learn mindset.

  • Manage customer advocacy programs, including the collection and promotion of customer success stories tied to business goals and bringing value to our clients.

  • Coordinate and manage both in-person and virtual events, such as webinars.

  • Collaborate with cross-functional teams to ensure brand consistency and meet content objectives.

  • Support product collateral updates and messaging for new and improved features and functionalities.

  • Monitor, analyze, and report on performance to inform future strategies and provide points of view into best practice and ways to improve.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

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What You Should Know About Sr. Marketing Manager, Visa

If you're a creative marketer with a knack for driving results, Visa is looking for you! Join our team in Austin as a Sr. Marketing Manager within the Authorize.net brand of Visa Acceptance Solutions. In this dynamic role, you'll leverage your extensive marketing skills to develop compelling content that not only engages our small business audience but also contributes to our overall revenue growth. You’ll be responsible for crafting SEO-optimized content for our digital and social media channels, ensuring it resonates with our target market. Collaborate with a fantastic team to manage customer advocacy programs, sharing inspiring success stories that add real value to our clients. Moreover, you’ll coordinate both in-person and virtual events, including engaging webinars that captivate and educate. The ideal candidate is a strategic thinker who understands the importance of brand consistency and is eager to analyze performance data to continuously refine our strategies. This is a hybrid position, providing flexibility in your work environment while allowing you to make a significant impact at Visa.

Frequently Asked Questions (FAQs) for Sr. Marketing Manager Role at Visa
What are the main responsibilities of a Sr. Marketing Manager at Visa?

As a Sr. Marketing Manager at Visa, you will develop and execute a comprehensive content strategy for our digital and social media platforms, ensuring alignment with business goals. Your responsibilities include creating engaging, SEO-optimized content, managing customer advocacy programs, and coordinating impactful events, both virtual and in-person. You'll also collaborate with various teams to maintain brand consistency and monitor content performance, all driving towards revenue growth.

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What qualifications are needed for the Sr. Marketing Manager role at Visa?

To be successful as a Sr. Marketing Manager at Visa, you should possess a broad marketing skill set, particularly in small business marketing. A strong understanding of SEO, content creation, and digital marketing strategies is essential. Additionally, experience in managing events and customer advocacy initiatives is crucial. Strong analytical skills to assess performance metrics and inform strategy adjustments will also be important.

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How does Visa support its Sr. Marketing Managers in their roles?

Visa supports its Sr. Marketing Managers by fostering a collaborative environment with cross-functional teams. You'll have access to various resources and tools that help you create impactful content and manage successful campaigns. The company encourages a test-and-learn mindset, enabling you to innovate and refine strategies based on data insights and performance analytics.

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What skills are essential for a successful Sr. Marketing Manager at Visa?

Essential skills for a successful Sr. Marketing Manager at Visa include creativity, strategic thinking, and a deep understanding of digital marketing platforms. Strong communication and collaboration skills are crucial, as you'll work with multiple teams. Additionally, expertise in analyzing campaign performance and adapting strategies accordingly will significantly enhance your effectiveness in this role.

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Is the Sr. Marketing Manager position at Visa a remote role?

The Sr. Marketing Manager position at Visa offers a hybrid work model, meaning you'll have the flexibility to work both remotely and in the office. The specific number of days in the office will be confirmed by your hiring manager, allowing for a balance between collaborative work and independent project management.

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Common Interview Questions for Sr. Marketing Manager
Can you describe your experience with developing content strategies?

When answering this question, illustrate your process for creating content strategies, including audience research, goal setting, and the evaluation of previous campaigns. Provide specific examples of successful strategies you've implemented and the impact they had on business growth or engagement metrics.

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How do you measure the success of your marketing campaigns?

In your response, highlight key performance indicators (KPIs) that you use to gauge success, such as engagement rates, conversion rates, and revenue generated from campaigns. Discuss how you track these metrics and adjust your strategies based on the outcomes to improve future results.

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Tell us about a time you managed a successful marketing event.

Share details about a specific event you managed, emphasizing your role in the planning, execution, and follow-up phases. Discuss challenges you faced, how you overcame them, and the positive outcomes, such as attendance rates, engagement during the event, and any feedback received.

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What techniques do you use to create SEO-optimized content?

Discuss your understanding of keyword research, on-page SEO, and content structuring. Share tools you’ve used, such as Google Analytics or SEMrush, and provide examples of how you've successfully increased organic traffic or improved search rankings through SEO techniques.

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How do you stay updated with the latest marketing trends?

Explain your approach to continuous learning, such as following industry blogs, attending webinars, or participating in professional networks. Highlight any recent trends you’ve integrated into your work and the results you achieved by staying ahead of the curve.

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Can you explain a challenging situation you've faced in a marketing project?

Select a relevant example and outline the context, the challenges encountered, and the strategies you implemented to resolve the issue. Focus on the lesson learned and how it improved your future project management skills.

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What role does collaboration play in your marketing efforts?

Discuss your experiences working with cross-functional teams and how collaboration enhances creativity and effectiveness in marketing. Share examples of how teamwork led to improved campaign outcomes and stronger brand messaging.

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Describe your approach to customer advocacy in marketing.

Detail your strategies for fostering customer relationships and how you leverage advocacy programs. Share how you collect and promote success stories and the impact they have on overall marketing efforts and client trust.

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How would you handle a negative customer response to a marketing campaign?

Highlight the importance of stepping back to understand the feedback and addressing customer concerns directly. Discuss strategies for communication, problem-solving, and how to turn negative feedback into an opportunity for improvement.

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Why are you interested in the Sr. Marketing Manager position at Visa?

Your answer should reflect your alignment with Visa's mission and values, your passion for marketing, and your eagerness to contribute to the Authorize.net brand. Mention specific reasons why Visa's marketing initiatives resonate with you and how your skills can benefit the organization.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 18, 2025

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