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Sr. Product Manager, Identity Graph - job 12 of 21

Visa and its subsidiaries maintain Identity, Authorization, and Fraud data across multiple systems developed and acquired over time. These comprehensive datasets, when effectively analyzed using Machine Learning/Artificial Intelligence, will yield network-agnostic tools to enhance authorization rates for our merchants and partners within the ecosystem. The Identity Graph consolidates these internal datasets along with relevant external data to construct a holistic 360-degree view of all individuals interacting with the ecosystem, thus enabling various use cases in identity-enabled fraud detection. 
In this role, you will be responsible for managing a core Visa platform focused on innovation and technological progress. You will oversee the integration of Identity Graph with Unified Directory, ensuring security and seamless customer experience across various use cases and credential types. The platform service you will manage touches nearly every Visa cardholder and client, supporting many other core services internally. This role is crucial in positioning Visa as the leading digital payment method in all environments. Drawing on your extensive experience in digital payments and product scaling, you will guide strategy and product management. This position reports to Visa’s Senior Director, Identity Solutions.
The ideal candidate will operate with minimal guidance in a fast-paced and ambiguous work environment, translating high-level directives into detailed deliverables independently. We seek a highly motivated individual capable of taking ownership and delivering results without constant supervision. They must demonstrate excellent interpersonal skills and executive presence, effectively communicating the vision and product to both internal stakeholders and external clients. We seek a highly skilled individual – someone who is technically proficient, can architect a new platform, is an innovative problem solver, and work collaboratively with partners.

Responsibilities:

  • Lead the partnership with Unified Directory: Define a compelling roadmap that allows the integration of two critical platforms for identity at Visa, Identity Graph and Unified Directory. 
  • Develop the long-term vision for Identity Graph and set the roadmap to fulfill that vision.
  • Articulate the vision in a way that resonates with diverse audiences, fostering a shared sense of purpose and direction through servant leadership. 
  • Work with data governance, legal & privacy teams to get approvals for new data sources in each market for the use cases.
  • Work with stakeholders across various geographical regions, Visa product teams, and functions (e.g. design, legal) to define requirements and prioritize features
  • Manage and coordinate technology development and integration with internal engineering teams and external partners/vendors
  • Explore new emerging technologies for graph algorithms that could be relevant for the product 
  • Partner with data science teams to build assurance levels and identity resolution algorithms 
  • Collaborate with fellow product managers to develop business case and revenue forecasts for your product
  • Understand the industry landscape, competitors, regulatory requirements that impact your product

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Product Manager, Identity Graph, Visa

Join Visa as a Sr. Product Manager, Identity Graph, based in Ashburn, and be part of a transformative journey in the digital payments arena. This role is pivotal as you manage a core platform that integrates the Identity Graph with Unified Directory, enhancing security and customer experience across multiple identity use cases. With comprehensive datasets and insights powered by Machine Learning and Artificial Intelligence, you will leverage this information to develop innovative solutions that boost authorization rates and reduce fraud for our merchants and partners. Your mission will include crafting a compelling long-term vision and roadmap for Identity Graph while collaborating across various teams, ensuring the integration of new data sources and features aligns with market demands and compliance regulations. You’ll work closely with stakeholders from all corners of the globe, balancing technical challenges with the need for a seamless user experience. Ideal candidates will demonstrate exceptional ownership, innovative problem-solving skills, and the ability to communicate effectively at all levels. If you're driven by technology and eager to shape the future of identity management within financial services, this is the perfect place to make an impact and drive meaningful change.

Frequently Asked Questions (FAQs) for Sr. Product Manager, Identity Graph Role at Visa
What are the key responsibilities of a Sr. Product Manager, Identity Graph at Visa?

As a Sr. Product Manager, Identity Graph at Visa, your primary responsibilities include leading the strategy and product management for the Identity Graph platform, ensuring successful integration with Unified Directory, and developing a roadmap for long-term vision. You will also work with various stakeholders to define requirements, prioritize features, and ensure compliance with governance and legal standards. Furthermore, you'll manage technology development with internal engineering teams and explore emerging technologies that can advance the product's capabilities.

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What qualifications are necessary for a Sr. Product Manager, Identity Graph at Visa?

To excel as a Sr. Product Manager, Identity Graph at Visa, a strong background in digital payments, product management, or a related field is essential. Ideally, candidates should have experience in managing complex platforms, prior exposure to data governance and legal compliance processes, and a passion for leading innovative projects. Alongside technical proficiency, excellent communication and interpersonal skills are critical to navigate cross-functional teams and effectively convey the product vision to diverse audiences.

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How does the Sr. Product Manager, Identity Graph role contribute to Visa's overall strategy?

The Sr. Product Manager, Identity Graph plays a crucial role in Visa's overall strategy by enhancing identity management capabilities, which are essential for reducing fraud and ensuring security within the payment ecosystem. By managing the integration of Identity Graph with Unified Directory, this role not only improves user experience but also strengthens Visa's position as a leader in digital payments by driving innovative solutions that meet emerging market needs.

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What can candidates expect from the work environment in the Sr. Product Manager, Identity Graph role at Visa?

Candidates for the Sr. Product Manager, Identity Graph position at Visa can expect a hybrid work environment that combines remote work with occasional days in the office, promoting flexibility while encouraging collaboration. The atmosphere is fast-paced and dynamic, challenging individuals to navigate complex projects with minimal guidance while fostering a culture of innovation and results-driven performance.

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What is the significance of the Identity Graph and Unified Directory integration at Visa?

The integration of Identity Graph with Unified Directory is significant at Visa as it consolidates critical identity data to provide a comprehensive view of individuals interacting with the ecosystem. This integration enhances security measures and customer experiences across various credential types and use cases, ultimately allowing Visa to minimize fraud while maximizing authorization rates, making transactions safer and more efficient for merchants and clients.

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Common Interview Questions for Sr. Product Manager, Identity Graph
Can you describe your experience with product management and how it relates to the Identity Graph at Visa?

When answering this question, highlight your specific product management experiences, focusing on projects similar to Identity Graph at Visa. Discuss your ability to develop roadmaps, engage with effective stakeholder communication, and coordinate cross-functional teams. Use examples that illustrate your strategic insight and innovative problem-solving capabilities in the context of managing complex platforms.

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What methodologies do you use for prioritizing product features?

Discuss your approach to product feature prioritization, incorporating frameworks like RICE (Reach, Impact, Confidence, Effort) or MoSCoW (Must have, Should have, Could have, and Won't have). Explain how to balance user needs, technical feasibility, and business objectives while considering compliance and governance aspects relevant to the Identity Graph role.

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How do you stay updated with industry trends, particularly in identity management and digital payments?

Demonstrate your commitment to continuous learning by mentioning subscriptions to industry publications, participation in relevant webinars, and attendance at conferences. Highlight networking with industry peers and utilizing resources like research papers that keep you abreast of emerging technologies, regulatory changes, and market trends that could affect the Identity Graph at Visa.

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Describe a challenging project you managed and how you navigated through obstacles.

Recount a specific project where you encountered significant challenges, detailing how you identified and addressed these issues while working collaboratively with your team. Emphasize your strategic thinking, problem-solving abilities, and leadership to drive the project toward successful completion, ideally relating it to a scenario similar to the work at Visa.

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What experience do you have with data governance and privacy regulations?

Discuss your knowledge and experiences dealing with data governance frameworks and privacy regulations such as GDPR or CCPA. Give examples of past roles where you ensured compliance during product development and integration, especially highlighting cooperation with legal teams, which is critical for the Sr. Product Manager, Identity Graph position.

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How do you approach user experience while developing a product?

Communicate your user-centric approach by explaining how you engage with actual users through feedback sessions, surveys, and usability testing. Feature examples demonstrating how you translated user needs into actionable product features, ultimately enhancing customer experience on platforms similar to what you would manage at Visa.

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In what ways do you envision improving the Identity Graph platform?

Provide insights into specific improvements you would propose, such as the implementation of new technologies or strategies to enhance data accuracy and resolution algorithms. Speak to your understanding of current industry trends and competitor strategies that could inform your vision for driving the Identity Graph at Visa.

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Describe your experience working with cross-functional teams.

Illustrate your collaborative experiences working with diverse teams across product management, engineering, and data science. Discuss how you facilitate communication, foster teamwork, and ensure alignment on project goals, especially within the context of complex initiatives like the one at Visa.

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How do you measure success for a product you manage?

Explain your metrics for success, which may include user engagement, conversion rates, and overall performance against target benchmarks. Share how you set measurable objectives for the Identity Graph at Visa and track progress through key performance indicators to ensure the product meets its intended goals.

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What do you think are the biggest challenges facing identity management today?

Provide a thoughtful analysis of current challenges within identity management, such as regulatory compliance, technological advancements, and user trust issues. Connect your insights to the critical role the Sr. Product Manager, Identity Graph at Visa would play in addressing these challenges and contributing to a secure digital payment ecosystem.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 3, 2025

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