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Staff SW Engineer - job 1 of 15

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa has a great toolbox of leading technologies including Cybersource and Authorize.net. Together, we are building leading edge full-service Payment Management solutions combining global payment processing, fraud management and payment security systems.

We are seeking skilled, proactive, and enthusiastic engineers who are passionate about tackling challenges and are adept at problem-solving. As a DevOps Engineer, you will join a team of professionals focused on constructing and maintaining enterprise-level CI/CD pipelines. Your responsibilities will include infrastructure orchestration, reliability engineering, security, access control, monitoring and tool automation. You will stay updated with the latest advancements in cloud infrastructure and DevOps, reassess architectural decisions, and manage migrations when necessary. We value individuals who are passionate about enhancing processes, reducing inefficiencies in workflows, and enjoy tackling technical challenges in a fast-paced, dynamic environment.

 

Essential Functions:

  • Maintain, expand, and create automated Continuous Integration (CI) and Continuous Delivery (CD) pipelines.
  • Design, implement, and manage reliable build/deployment systems.
  • Mentor and support junior team members, providing guidance and feedback to foster their growth.
  • Use your problem-solving skills to troubleshoot complex issues, driven by a high level of ownership and curiosity.
  • Collaborate with team members in design reviews, development, and code reviews.
  • Monitor official builds and drive infrastructure issues towards resolution.
  • Write optimized, secure, functional, and scalable code, and fine-tune your results for performance.
  • Strive for quality code production, seeking reviews from senior engineers to ensure standard compliance.
  • Develop unit level test cases in line with domain standards using the provided tools.
  • Provide accurate work estimates, a skill that will be developed on the job.
  • Share knowledge through presentations to the development community and assist others with the knowledge acquired over time.
  • Continually seek opportunities for personal growth and contribute to the development processes' improvement within the organization.
  • Generate creative solutions to solve problems.
  • Understand the broader picture and prioritize tasks effectively to meet timelines.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:
• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:
• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Should have hands on and good understanding on Release Engineering & Devops tools.
• Responsible for CI/ CD process and issues with respect to release engineering.
• Proficient in one or more scripting languages is a plus: Unix Shell, Perl, Python
• Working experience in Containerization, pipeline creation, Jenkins file/Git
• Working knowledge of Chef/Ansible or equivalent is a must
• Working knowledge in Containerization platform tools like, Kubernetes, Docker
• Experience building automation tools.
• Experience with GCP, AWS or Azure.
• Knowledge of Infrastructure (Linux/Windows), Networking.
• Working knowledge in IAC, Terraform
• Knowledge of platforms like Kafka, NginX, CDN, Redis/Hazelcast, Middleware software, Elastic, various SQL and NoSQL database platforms is also expected.
• Experience supporting and working on web and mobile applications and troubleshooting problems in a cross-functional environment.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 0.00 to per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

What You Should Know About Staff SW Engineer, Visa

At Visa, we're on a mission to connect the world through the most innovative payment solutions, and as a Staff SW Engineer in our Austin, Texas office, you have the opportunity to be part of that journey. Join us in crafting cutting-edge Payment Management solutions that combine global processing and robust security systems. In this hybrid role, we are looking for skilled engineers who are not only proficient in maintaining and expanding our CI/CD pipelines but also are proactive problem-solvers eager to tackle any challenge. You will play a significant role in infrastructure orchestration, monitoring, and tool automation, ensuring that our systems are reliable and efficient. We value team collaboration, so you'll engage with your peers in design and code reviews while taking the lead in mentoring junior team members. Your passion for code quality and performance, along with your ability to remain current with cloud advancements and DevOps practices, will make you a vital member of our innovative team. If you're someone who thrives in a fast-paced environment, enjoys reducing workflow inefficiencies, and loves building solutions that make a difference, then we want to hear from you. Let's uplift everyone, everywhere through the power of technology together!

Frequently Asked Questions (FAQs) for Staff SW Engineer Role at Visa
What are the responsibilities of a Staff SW Engineer at Visa?

As a Staff SW Engineer at Visa, your role involves maintaining and expanding automated Continuous Integration (CI) and Continuous Delivery (CD) pipelines while designing and managing reliable build and deployment systems. You'll closely collaborate with team members and take part in mentorship, sharing your expertise to help junior engineers grow. You'll also monitor official builds, tackle technical challenges, and ensure quality code production, making a significant impact on the efficiency and effectiveness of the engineering team.

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What qualifications are needed for the Staff SW Engineer position at Visa?

To be considered for the Staff SW Engineer position at Visa, candidates typically need at least 5 years of relevant work experience and a Bachelor's Degree, or alternatively, a combination of education and experience totaling 8+ years. Ideal candidates will have a robust understanding of Release Engineering and DevOps tools, CI/CD processes, and scripting languages such as Unix Shell, Perl, or Python. Experience with cloud platforms like AWS, Azure, or GCP, as well as knowledge of containerization tools is highly valued.

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How can I prepare for the Staff SW Engineer role at Visa?

To prepare for the Staff SW Engineer role at Visa, it's essential to refine your skills in CI/CD pipeline development, deployment systems, and the latest DevOps practices. Familiarize yourself with infrastructure orchestration, cloud computing, and scripting languages. Engaging in projects that involve containerization or automation tools like Jenkins, Kubernetes, or Terraform can strengthen your candidacy. Additionally, positioning yourself as someone who thrives in fast-paced environments and keeps up with industry trends will be beneficial.

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What is the work environment like for a Staff SW Engineer at Visa?

The work environment at Visa for a Staff SW Engineer is dynamic and collaborative, often described as vibrant and innovative. Working in hybrid mode allows flexibility, with regular in-office collaboration expected. You'll be surrounded by fellow engineers who are passionate about technology and problem-solving, creating a culture that encourages professional growth and knowledge sharing. The focus on team work means you'll frequently engage with others in design and code reviews, enhancing both personal and team productivity.

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What opportunities for growth does Visa offer to Staff SW Engineers?

Visa places great emphasis on personal and professional development. As a Staff SW Engineer, you'll have access to various opportunities for growth, such as pursuing advanced training, attending tech conferences, and participating in knowledge-sharing sessions. Mentoring junior engineers not only fosters their development but also enhances your leadership skills. Visa's commitment to innovation means there's always a chance to work on cutting-edge projects, enabling you to expand your expertise continually.

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Common Interview Questions for Staff SW Engineer
What experience do you have with CI/CD processes as a Staff SW Engineer?

In addressing your experience with CI/CD processes, detail the specific tools you have used, such as Jenkins or GitLab, and explain how you have maintained or improved these pipelines in past projects. Highlight any challenges faced and how you overcame them, illustrating your problem-solving skills and technical capabilities.

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Can you describe a challenging technical problem you solved in your previous roles?

When discussing a challenging technical problem, choose an example that showcases both your technical skills and analytical thinking. Describe the problem, your approach to diagnosing it, the steps taken to resolve it, and the final outcome. This narrative gives interviewers insight into your problem-solving process and highlights your capability to handle similar challenges.

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How do you ensure code quality in your projects?

Ensuring code quality requires a multistep approach. Talk about your use of coding standards, the importance of code reviews, and various testing methods you employ, such as unit tests or integration tests. Discuss collaborative practices like pair programming and the use of continuous integration tools to catch issues early and maintain high standards throughout the development cycle.

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What tools and technologies are you currently using in DevOps?

Be specific about the tools and technologies you're currently utilizing, such as Docker for containerization, Terraform for infrastructure as code, or AWS for cloud services. Discuss how you leverage these tools to streamline the development and deployment processes, as well as any projects where these technologies have been crucial.

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Describe your experience with mentoring junior engineers.

When discussing mentoring, emphasize the importance of knowledge sharing and how you approach helping junior engineers. Provide examples of specific instances where you've guided, set learning objectives, or provided constructive feedback. This illustrates your leadership qualities and your commitment to developing the skills of others in your team.

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How do you prioritize tasks in a fast-paced project environment?

Prioritizing tasks effectively in a fast-paced project requires combining urgency and importance assessment. Describe your approach to identifying high-priority tasks, the tools or methodologies you utilize, such as Agile or Scrum, and your ability to adapt to shifting priorities while ensuring project milestones are met on time.

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What strategies do you use for troubleshooting deployment issues?

Discuss your systematic approach to troubleshooting deployment issues, including logs review, the use of monitoring tools, or reverting builds. Highlight any methodologies you follow, such as root cause analysis, and the importance of collaborating with team members to resolve issues effectively.

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What is your experience with cloud platforms and their integration in your projects?

Mention your hands-on experience with various cloud platforms such as AWS, Azure, or GCP. Provide examples of projects where you leveraged these platforms, focusing on aspects like scaling, security, and performance optimization. This will showcase your comfort and competence with cloud-based solutions.

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How do you stay up-to-date with emerging technologies in software engineering?

Describe your strategies for keeping abreast of emerging technologies, such as attending webinars, following industry leaders on social media, participating in online communities, or enrolling in courses. This demonstrates your initiative and passion for continuous learning, a valuable trait in the evolving tech landscape.

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Can you explain how you would implement a new feature in an existing application?

When explaining how to implement a new feature, outline your systematic approach: requirement gathering, design phase, development, testing, and eventual deployment. Highlight collaboration with stakeholders for alignment and how you ensure that the feature meets both functional and non-functional requirements.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

2186 jobs
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Full-time, hybrid
DATE POSTED
March 29, 2025

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