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Digital Marketing Manager

We are looking for a skilled Digital Marketing Manager to play a key role in enhancing the performance and optimisation of our digital marketing channels for lead generation.

This role is for someone within commutable distance of our Stockton HQ and can be worked on a hybrid basis.

Reporting to the Head of Brand Marketing, you will be responsible for overseeing the performance of Visualsoft’s own Paid Search (PPC), Paid Social, and SEO efforts, optimising customer acquisition and maximising marketing ROI. You will have full ownership of the Visualsoft website, ensuring ongoing optimisation and user experience improvements to drive results across all digital touch points and support the wider digital marketing lead generation efforts. Additionally, you will be responsible for the line management of the CRM & Data Manager, ensuring effective CRM (Hubspot) strategy execution, lead nurture and automation, data integrity, and reporting to enhance marketing efficiency and lead generation efforts.

Key Duties & Responsibilities

Digital Channel Management

  • Drive strategic lead generation across diverse digital channels, including PPC, SEO, Paid Social, Retargeting, Display, Video, and Affiliate Marketing. Working closely with both our external Paid Search Agency and in-house expert teams, you’ll focus on improving key performance metrics of MQL, SAL, and SQL, as well as acquisition costs.

Paid Social strategy & execution

  • Working alongside our in-house Paid Social team, you’ll oversee the planning, execution, and optimisation of Paid Social campaigns across platforms such as Facebook, Instagram, LinkedIn, and others to support brand awareness and lead generation.

SEO performance

  • Working alongside our Brand Content Writer, you’ll lead the SEO strategy and execution, ensuring ongoing onsite optimisations, technical SEO, off-page link building, and citations and reviews management to improve organic search rankings, site traffic, and lead generation.

Website optimisation

  • You’ll take full ownership of the Visualsoft ( Hubspot) website, including the management of a Phase 2 development project, ongoing design and UX enhancements, and landing page performance improvements to drive conversions.

CRM & data management

  • Line manage the CRM & Data Manager, ensuring they are effectively maintaining data integrity, executing CRM strategies, and providing accurate reporting to inform marketing decisions.
  • Oversee the development of data-driven segmentation strategies to improve lead nurturing and conversion rates.
  • Ensure best practices in database management, GDPR compliance, and marketing automation to enhance overall marketing performance.

Reporting & analytics

  • Provide regular performance reports on all digital marketing activities, utilising data analytics tools to rigorously measure and optimise the effectiveness of digital marketing campaigns and overall marketing ROI.
  • Significant B2B experience in a digital/performance marketing role within the eCommerce, SaaS, or Agency (Brand, Media, Creative etc.) industries.
  • Proven track record of delivering successful multi-channel marketing campaigns that drive business growth.
  • Experience in managing and optimising websites, including familiarity with Hubspot, website analytics, and A/B testing.
  • Strong understanding of digital marketing strategies, including PPC, SEO, CRO, email, social media, and marketplaces.
  • Proficiency in using marketing automation tools, including HubSpot, Google Analytics, Google Ads, Meta Ads, etc.
  • Experience in CRM management and data-driven marketing, including customer segmentation, lead nurturing, and database maintenance.
  • Line management or mentoring experience, with the ability to support and develop team members.

This role is ideal for a digital marketing professional who not only excels in multi-channel digital campaigns and website optimisation but also has the mentorship skills to manage and develop a CRM & Data Manager, ensuring seamless digital marketing operations and data-driven decision-making.

  • Competitive basic salary with great progression options
  • Unlimited paid holidays - yes that's not a typo!
  • Hybrid working
  • Medicash Cash Plan – covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy
  • Employee Assistance Programme – access to Vivup for mental health support, financial guidance, and wellbeing resources
  • Great working environments; our Stockton on Tees and Manchester workspaces are also dog friendly
  • A high-performance MacBook
  • VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there's something for everyone!
  • Free breakfast, fruit, hot and cold drinks and protein shakes
  • Friday afternoon drinks to wind down for the weekend
  • Pension scheme to help you save for the future
  • Cycle to work scheme
  • Discounts across our brands
  • Regular team social events
  • Training & development

So if you think you’ve got what it takes to join one of the UK’s leading eCommerce providers, we’d love to hear from you.

A little formality… by applying you implicitly consent to us processing your data for review for this vacancy only.

Talent Hunter Referral Bounty - £250

Help us find the right talent to join our team, and get a handsome reward in return. It couldn’t be easier - if you know someone who could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the reference when they apply. If they land the job with us as a direct result of your referral, you get the bounty!

___

Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspectives.

We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.

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What You Should Know About Digital Marketing Manager, Visualsoft

Join Visualsoft as a Digital Marketing Manager and take the reins of our dynamic digital marketing channels! In this exciting role, you'll work closely with our Head of Brand Marketing to enhance our paid search (PPC), paid social, and SEO strategies to drive lead generation and optimize customer acquisition. You’ll have complete ownership of the Visualsoft website, continuously enhancing user experience while ensuring our digital touchpoints perform at their best. Your responsibilities will encompass working with our talented teams and agencies to craft multi-channel campaigns that resonate. You'll also oversee the performance of our Paid Social campaigns across platforms like Facebook and LinkedIn while collaborating with our Brand Content Writer to lead our SEO strategy. As a leader, you'll manage our CRM & Data Manager, ensuring efficient CRM strategies are executed and marketing data remains robust and insightful. The Digital Marketing Manager role at Visualsoft is not just about strategy; it's about making a measurable impact on the growth of our brand and nurturing our talented team members. Plus, with incredible perks like unlimited paid holidays and a hybrid working model, you won’t just be enhancing your career; you'll be enjoying your work along the way. If you’re a proactive digital marketing professional with a passion for mentorship and a proven track record in B2B eCommerce or SaaS environments, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Digital Marketing Manager Role at Visualsoft
What are the key responsibilities of a Digital Marketing Manager at Visualsoft?

The Digital Marketing Manager at Visualsoft is primarily responsible for enhancing the performance of various digital channels, including PPC, SEO, and Paid Social campaigns. You'll also oversee the website’s optimization to improve user experience and drive conversions, alongside managing a CRM & Data Manager to execute effective strategies and ensure accurate data reporting.

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What qualifications are required for the Digital Marketing Manager position at Visualsoft?

To be considered for the Digital Marketing Manager role at Visualsoft, candidates should have significant B2B experience in a digital marketing role, preferably within eCommerce or SaaS sectors. A strong grasp of digital marketing strategies, including SEO, PPC, and CRM management, along with mentorship experience, is essential.

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What digital marketing tools will be used by the Digital Marketing Manager at Visualsoft?

As the Digital Marketing Manager at Visualsoft, you will be utilizing a range of digital marketing tools such as HubSpot for CRM management, Google Analytics for performance tracking, Google Ads for PPC campaigns, and various social media advertising platforms, among others.

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What type of campaigns will the Digital Marketing Manager oversee at Visualsoft?

The Digital Marketing Manager at Visualsoft will oversee diverse campaigns across multiple channels, including PPC, SEO, email marketing, and Paid Social. Your role will also include strategizing and optimizing campaigns for brand awareness and lead generation.

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How does Visualsoft support its Digital Marketing Manager’s professional growth?

Visualsoft is committed to the growth of its employees by offering extensive training and development opportunities, as well as a positive and supportive work environment. Employees also enjoy perks like progressive career paths, health plans, and team social events.

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Common Interview Questions for Digital Marketing Manager
Can you describe your experience with PPC campaigns?

When answering this question, focus on specific PPC campaigns you've managed, discussing the platforms you utilized, the strategies you implemented, and the outcomes achieved, using metrics to quantify your success.

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How do you approach SEO strategy development?

Discuss your systematic approach to SEO, including keyword research, content optimization, link-building strategies, and any experiences working with SEO tools. Highlight how you've tracked and measured SEO success.

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What key performance metrics do you focus on for digital marketing?

Mention critical KPIs such as Cost Per Acquisition (CPA), Marketing Qualified Leads (MQL), Sales Accepted Leads (SAL), and Return on Investment (ROI). Explain how you use these metrics to gauge campaign success and adjust strategies.

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How do you keep up with the latest digital marketing trends?

Talk about your proactive approach by following industry blogs, attending webinars, and participating in network events. Emphasize your adaptability and willingness to apply new technologies to improve marketing outcomes.

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What is your experience with managing a team?

When discussing team management, highlight successful projects where you led team efforts, how you motivated team members, and your approach to mentorship. Provide examples of the development and successes of team members under your guidance.

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How do you ensure data integrity in your CRM?

Detail your processes for maintaining data hygiene, including regular audits, data segmentation strategies, and compliance with GDPR regulations. Talk about how accurate data informs your marketing decisions.

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What strategies would you implement to improve lead nurturing?

Describe how you would analyze customer interactions, segment your audience, and create targeted content to guide leads through the funnel. Speak about the use of automation tools to streamline this process.

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Can you discuss a successful multi-channel marketing campaign you ran?

Provide a comprehensive example of a campaign, detailing your objectives, the channels used, your strategy, and the results. Use metrics to illustrate the campaign's success and your role in achieving those results.

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How do you manage website optimization and UX improvements?

Explain your holistic approach to website optimization, from A/B testing landing pages to assessing user feedback, and how you work with cross-functional teams to implement improvements that drive conversions.

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What are the challenges you've faced in digital marketing, and how did you overcome them?

Be candid about a challenge you've encountered, such as declining engagement or campaign underperformance, and discuss the steps you took to analyze the situation, adjust strategies, and achieve a successful turnaround.

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Visualsoft's aim is to be the very best eCommerce provider, and to help the company achieve that it continuously expands and reinvests in it's greatest asset - it's workforce.

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Full-time, hybrid
DATE POSTED
March 28, 2025

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