Senior Manager, Content & Merchandising

HELP US BRING THE GIFT OF HEALTH TO LIFE.

Working at Pharmavite is an experience like no other. With a focus on complete nutrition for all, each endeavor is urgent and every day counts. You'll have the opportunity to work on the #1 selling national vitamin and supplement brand, Nature Made, as well as an exciting portfolio of other products that are shaping the future of the healthy living industry. Consumer-driven innovation, high quality products and a promising portfolio, all driven by a team with a shared sense of purpose -- that's Pharmavite. Join us to bring the gift of health to life.

This role is not available for sponsorship including I-983 participation.

The Sr. Manager, Content & Merchandising is responsible for overseeing how content and merchandising strategies come to life on NatureMade.com. This individual plays a pivotal role in how we use our website to drive omnichannel sales by managing brand content, leading site merchandising and visual presentation, and bringing to life promotional events. The Sr. Manager, Content & Merchandising reports to the Director, DTC and Web, and manages a Specialist, Content & Merchandising.

Critical contributions this role is counted on to deliver include:

• Combine brand objectives with consumer insights to provide a content and merchandising framework to elevate NatureMade.com as a key marketing channel for the brand. Partnering closely with cross-functional teams to consider things like media campaigns, events and activations, and SEO goals.
• Own and deliver a content calendar, online merchandising plan and event/promotional cadence for the website.
• Lead the development of strategies to use eCommerce tools to facilitate better consumer discovery, build baskets, drive conversion, and positively improve web KPIs. These tools may include software such as Shopify, Algolia, Bazaarvoice, and ReCharge.
• Develop and maintain processes for constant and consistent merchandising of the site; leveraging key data, learnings and insights to optimize product, pages and content towards those elements that will drive the best result for consumers and business objectives.
• Create and maintain the optimal consumer journey by optimizing existing web features, generating new ideas for enhancements, and driving our A/B testing strategy for web. Partner closely with cross-functional teams to help develop and bring these ideas to life to positively impact how our products, content and messaging drives action.
• Coach the Specialist, Content & Merchandising by supporting their development, delegating with strong direction, and providing regular praise and direct feedback.

THE IDEAL CANDIDATE

The ideal candidate is a curious, passionate problem solver who enjoys making websites better. You are driven by both insights and creativity, highly organized, love a good calendar, communicate often and love bringing the future to life. You are proactive and able to energize your teammates to achieve great things.

CRITICAL SUCCESS FACTORS

You’ll be most successful in this role if you have:

• Experience building and implementing content strategies, with a specific focus on how those strategies come to life on branded websites
• Thorough understanding and experience with eCommerce software and tools and web content management systems (CMS) such as Shopify Plus, Algolia, Bazaarvoice, and Salsify (among others)
• Experience working in Google Analytics with an ability to navigate the platform independently to evaluate data; experience with other web analytics platforms and dashboards preferred
• Strong organizational and project management capabilities demonstrating an ability to create shared plans, calendars, templates and guides that others on the team can use to guide their work
• Excellent communication skills with a demonstrated ability to work cross-functionally to achieve outcomes.

CAPABILITIES & SKILLS REQUIRED

In order to take on these challenges, you’ll need to have:

• At least 7 years of experience working on DTC, retail or commerce-based websites with direct responsibility for things like content and merchandising · Experience directly managing and developing a team member
• Ability to manage multiple projects and priorities at once
• Excellent communication skills with a drive to build lasting relationships
• Bachelors Degree

OUR OFFER

Here, career paths aren't predefined, and bureaucratic limitations don't exist -- you have the opportunity to grow, learn from industry pioneers, and develop the way you want to. Pharmavite is investing more in the development of our team -- to help us deliver on our purpose and help you achieve your career aspirations. Our environment is geared to fuel curiosity, encourage experimentation, and generate learning as this is the way we develop ourselves and our organization.

Pharmavite is committed to meeting the needs of our employees and their families with a Total Rewards package that's as comprehensive as the vitamins and supplements we deliver to consumers. With competitive compensation programs and standout benefits, we provide employees with optimal health and well-being -- as well as peace of mind. These rewards -- plus our new recognition program -- ensure employees feel supported both at work and home.

National Target Base Pay Range: $115,000 - $195,000

The salary range for this position is based on national standards. For candidates in California and New York metro the Target Base Pay Range is $127,000 - $217,000, to reflect the cost of living and market conditions in those areas.

Actual compensation will take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location, education, experience, qualifications and job-related skills. It is not typical for an individual to be hired above the midpoint of the range for their role and compensation decisions depend on the facts and circumstances of each case. This information is provided to applicants in accordance with state and local laws.

Base pay is only one component of our total rewards offerings, and we will take the full offering into consideration when presenting an offer of employment. Our total rewards package for this position may also include an annual performance bonus, Medical, dental and vision benefits, 401K match, and other wellness benefits.

Visit Pharmavite.com/careers to learn more about our mission and discover an opportunity that's right for you. Health and wellness begins with us.

Pharmavite is an equal employment and affirmative action employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status. We do not discriminate in employment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, or any other basis covered by applicable law. All employment is decided based on qualifications, merit, and business need.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job.

CALIFORNIA FAIR CHANCE ACT:

Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

JOB ALERT FRAUD:

We have become aware of scams from individuals, organizations, and internet sites claiming to represent Pharmavite in recruitment activities in return for disclosing financial information.

Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All of our career opportunities are regularly published and updated on Pharmavite.com’s Careers section.

If you have already provided your personal information, please report it to your local authorities. Any fraudulent activity should be reported to: recruiting@pharmavite.com.

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