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Head of Communications, PR, and Thought Leadership

We are seeking an experienced, strategic, and dynamic Head of Communications, PR, and Thought Leadership to elevate Vitesse's brand authority and influence across the insurance industry. This role will drive the development and execution of a comprehensive communications strategy, spanning media relations, executive visibility, thought leadership, and analyst engagement. The ideal candidate will have a proven track record in B2B tech communications, strong leadership skills, and the ability to craft compelling narratives that resonate globally.

Key Responsibilities: 

  • Strategic Communications Leadership: 
  • Develop and implement a global communications strategy that aligns with Vitesse’s business goals and growth objectives. 
  • Build and maintain a cohesive messaging framework to ensure brand consistency across all channels. 
  • Design regional communication strategies tailored to diverse audiences in the U.S., UK, and EU, addressing specific sub-verticals within the insurance industry. 

Public Relations & Media Engagement: 

  • Secure high-impact media coverage in insurance trade outlets. 
  • Cultivate relationships with key journalists, editors, and media influencers to strengthen Vitesse's media presence. 
  • Manage PR agencies to optimize performance and results. 
  • Lead proactive media outreach, including press release development, news hijacking, and strategic pitching to secure timely and relevant media coverage. 

Executive Visibility & Thought Leadership: 

  • Develop and execute an executive thought leadership program for Vitesse’s C-suite, positioning them as industry experts. 
  • Manage speaking opportunities at major industry events including panels, keynotes and roundtables. 
  • Create thought-provoking content, including opinion pieces, white papers, and bylined articles. 
  • Analyst & Industry Influencer Relations: 
  • Build relationships with leading industry analysts and leverage insights for strategic advantage. 
  • Drive analyst briefings, reports, and evaluations to enhance Vitesse's industry positioning. 

Crisis & Issues Management: 

  • Develop crisis communication protocols and manage sensitive issues with transparency and strategic messaging. 
  • Act as a trusted advisor to leadership during high-stakes situations. 

Content Strategy & Development: 

  • Lead the creation of strategic content that amplifies Vitesse’s expertise in insurance treasury, payments, and compliance. 
  • Oversee content development for blogs, newsletters, social media, and internal communications. 
  • Ensure content strategies are adapted to regional market dynamics and regulatory environments. 
  • Media Training & Public Speaking Development: 
  • Design and deliver comprehensive media training programs for Vitesse executives and key spokespeople. 
  • Provide public speaking coaching to enhance presentation skills, message delivery, and executive presence. 
  • Conduct mock interviews and speaking simulations to prepare leaders for media interactions and industry events.  

Cross-Functional Collaboration: 

  • Work closely with executives, Product Marketing, and Commercial teams to ensure alignment on messaging and campaigns. 
  • Integrate PR efforts with demand generation and brand initiatives to maximize impact. 
  • 10+ years of experience in communications, PR, and thought leadership roles, preferably in B2B tech or insurtech. 
  • Proven success in developing and executing global communications strategies with regional nuances. 
  • Strong media relations network and experience securing top-tier media coverage. 
  • Expertise in executive communications, thought leadership, and analyst relations. 
  • Experience with press release writing, media pitching, and news hijacking for proactive PR. 
  • Exceptional writing, storytelling, and content development skills. 
  • Crisis communication and reputation management experience. 
  • Strong leadership, project management, and cross-functional collaboration skills. 

Preferred Experience: 

  • Background in insurtech, fintech, or related industries. 
  • Experience working with global teams and managing external agencies. 

    • 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) + Bank Holidays  
    • Hybrid working arrangements – minimum 2 days in the office, Tuesday - Thursday 
    • Contributory pension scheme  
    • Enhanced Parental leave   
    • Cycle to Work Scheme  
    • Private Medical Insurance with AXA 
    • Unlimited access to therapy sessions through our partner, Oliva   
    • Discounted Gym membership through Gympass 
    • Financial Coaching with Octopus Wealth  
    • 2 days of volunteering leave per year  
    • Sabbatical after 5 years’ service   
    • Life Assurance - MetLife (UK employees only)
    • Ongoing Learning and Development to support you reach your career goals  

Salary bracket: $100k-$120k.

Vitesse at our best – our values 

The Vitesse values are a true reflection of what it takes to thrive in our business, so it’s important to us that any employee who joins our business is aligned with these 3 attributes 

Confident Humility 

We don’t do ego and we know that unless we all win, none of us win. We admit when we’re wrong, ask for help and always think about the wider business before ourselves.

Driven to Succeed 

We see the opportunity ahead of us and we won’t stop until we fulfil the potential we know we have. We hold ourselves to high standards and deliver high quality outcomes for Vitesse and our customers.  

Tenacious Responsibility 

We take ownership for our actions and decisions, and face into the challenges that come our way. We are committed to seeing things through to completion, even in the face of adversity. 

  • 2 days of volunteering leave
  • Recruitment referral fees of $1,000
  • Medical Insurance
  • Basic life & AD&D insurance
  • Access to our mental health therapy partner Oliva wellbeing platform.
  • Sabbatical – after 5 years
  • Addition day’s annual leave
  • Sick Leave – 5 days
  • Annual leave – 20 days
  • Maternity leave
  • Paternity leave
  • Voluntary Critical Illness and accident Insurance (employee paid)
  • Employee Assistance Program
  • Ongoing learning & development
  • Commuter Benefits

Offering $155k-$175k

 We offer a hybrid work approach with 3 days in the office. 

We are an Equal Opportunity Employer  

We are committed to creating an inclusive environment that enables everyone to perform at their best, where we recognise the rights of all individuals to mutual respect and where there is an   unbiased acceptance of others. Our policies and practices aim to promote an environment that is free from all forms of Unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly and with dignity and respect.  If you require any adjustments to the interview process please contact Clara Moretti-Greene on clara.moretti-greene@vitesse.io.

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What You Should Know About Head of Communications, PR, and Thought Leadership, Vitesse PSP

At Vitesse, we're on the lookout for a passionate and seasoned Head of Communications, PR, and Thought Leadership to join our dynamic team! This is not just a role—it's an opportunity to significantly elevate our brand authority and influence across the insurance industry. You’ll be at the forefront of developing and executing a comprehensive communications strategy, reaching out to diverse audiences across the globe. If you have extensive experience in B2B tech communications and a knack for crafting compelling narratives, you'll find this role just right for you! Your responsibilities’ll include devising a global communications strategy that aligns with our ambitious business goals while ensuring a cohesive messaging framework is maintained. You'll engage with key journalists and media influencers to secure high-impact coverage, empower our C-suite with thought leadership initiatives, and craft meaningful content that showcases our expertise. Crisis management experience? We want that too! You'll develop communication protocols ensuring Vitesse communicates transparently during sensitive situations. Plus, as a professional who thrives on leadership and collaboration, you'll align your vision with our Product Marketing and Commercial teams to amplify brand initiatives. With 10+ years in communications, preferably in insurtech, and strong leadership skills, you’re ready for this thrilling journey at Vitesse. Join us and be part of a team that values confident humility, is driven to succeed, and takes tenacious responsibility!

Frequently Asked Questions (FAQs) for Head of Communications, PR, and Thought Leadership Role at Vitesse PSP
What are the primary responsibilities of the Head of Communications, PR, and Thought Leadership at Vitesse?

The Head of Communications, PR, and Thought Leadership at Vitesse is responsible for developing and implementing a comprehensive global communications strategy that aligns with our business goals. This includes engaging in media outreach, managing executive visibility, and creating thought leadership content tailored to the insurance industry. Strong leadership and a history of strategic communications execution are vital.

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What qualifications do I need to apply for the Head of Communications position at Vitesse?

To succeed as the Head of Communications at Vitesse, candidates should have a minimum of 10 years of experience in communications, PR, and thought leadership, particularly in B2B tech or insurtech. Proven skills in media relations, crisis communication, and content development are essential, along with the ability to lead cross-functional teams.

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How does the Head of Communications at Vitesse contribute to thought leadership?

The Head of Communications plays a crucial role at Vitesse by developing and executing initiatives that position our C-suite as industry experts. This includes managing speaking opportunities at high-profile events and creating insightful content such as white papers and opinion pieces that highlight Vitesse's expertise in insurance.

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What is the expected salary range for the Head of Communications position at Vitesse?

The expected salary range for the Head of Communications, PR, and Thought Leadership at Vitesse is between $100k and $120k, reflecting the importance and responsibilities of this leadership role within our company.

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What kind of work environment can I expect as the Head of Communications at Vitesse?

At Vitesse, the Head of Communications will enjoy a hybrid working environment with a minimum of two days in the office each week. Our culture emphasizes collaboration, growth, and a commitment to our values, ensuring a supportive atmosphere where everyone can thrive.

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Common Interview Questions for Head of Communications, PR, and Thought Leadership
How would you develop a global communications strategy for Vitesse?

When developing a global communications strategy for Vitesse, I would first align our objectives with business goals, assessing regional nuances to create targeted messaging. Engaging with key stakeholders, refining narratives, and leveraging data will be essential in maximizing our media presence and thought leadership impact.

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Can you give an example of a successful PR campaign you led in the past?

Certainly! In my previous role, I spearheaded a PR campaign that focused on our latest product launch. This involved securing coverage in top-tier media outlets and collaborating with industry influencers, resulting in a 30% increase in brand visibility and engagement across multiple channels.

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How do you handle crisis communication?

Handling crisis communication effectively begins with a well-prepared protocol. I would assess the situation, develop clear messaging, and ensure timely communication with stakeholders. Transparency and consistency are keys to maintaining trust during challenging times.

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What metrics do you use to measure the success of a communications strategy?

To measure the success of a communications strategy, I typically analyze metrics such as media coverage quality, audience engagement rates, web traffic increases, and overall brand sentiment before and after campaign implementation, ensuring we align with our broader business objectives.

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How do you cultivate relationships with media professionals?

Cultivating relationships with media professionals is about authenticity and consistency. I focus on regular engagement through personalized communication, providing resources and stories that align with their interests, and maintaining open lines of dialogue to foster trust and collaboration.

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What strategies do you employ to enhance executive visibility?

To enhance executive visibility, I would create a targeted thought leadership calendar that includes speaking opportunities, media engagements, and strategic content placements. Ensuring that our executives are well-prepared with key messages and personal anecdotes will resonate with audiences effectively.

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How do you approach content development for diverse audiences?

Approaching content development for diverse audiences involves thorough research and understanding each audience's unique needs. Tailoring messages, formats, and distribution channels while maintaining core brand messages ensures our content resonates across different regions and demographics.

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What do you believe are the key elements of a strong messaging framework?

A strong messaging framework includes clarity, consistency, and a deep understanding of the audience. It encompasses key messages that reflect our brand values, establish our unique value proposition, and guide communications across all platforms seamlessly.

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Describe your experience with analyst relations.

My experience with analyst relations involves building lasting relationships with key industry analysts, facilitating briefings, and gathering insights that inform our strategic positioning. These relationships are pivotal in leveraging third-party credibility to enhance our overall market presence.

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What role does storytelling play in your communications strategy?

Storytelling is a powerful tool in my communications strategy. It enhances engagement by connecting emotionally with audiences, making complex concepts relatable and memorable. I strive to weave compelling narratives that illustrate our brand's impact and vision.

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Vitesse PSP provides cross-border payment services to banks and businesses via a globally distributed settlement network. The company is based in the UK.

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Full-time, hybrid
DATE POSTED
April 1, 2025

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