Community Manager (Remote)

United States

Business Area: Content

Job Category: Editorial

Salary: $76,000.00- $85,000.00 USD

Union Status: Non-Union 

BuzzFeed Inc. is committed to fair and equitable compensation practices. We reserve the ability to adjust the final compensation for this role based on the final candidate's experience, skillset, certifications, and geography.

The Role

Are you a social butterfly with a knack for building vibrant online communities? Do you have an (occasionally) unhinged sense of humor and a passion for creating engaging content? BuzzFeed is looking for a full-time, remote Community Manager to join our team and help cultivate a loyal, thriving community of users. 

As our Community Manager, you'll be the bridge between BuzzFeed and our amazing users. You'll create spaces where the BuzzFeed Community can flourish, both on and off our platform. We're looking for someone who can bring positive vibes, creative ideas, and a deep understanding of what makes online communities tick.

You Will

• Actively solicit and implement feedback from community members to improve user experience
• Develop and execute content strategies to grow and engage our community
• Build and manage community spaces outside of BuzzFeed's main platform
• Create and scale up incentivization programs for community users
• Market community content and tools to increase engagement and retention
• Interact directly with users to foster a sense of belonging and improve their experience
• Track and report on community health metrics, with a focus on loyalty and engagement
• Collaborate cross-functionally with tech, legal, PR, and social teams

You Have

• 2-3+ years of experience in community management or related field
• Proven track record of developing and growing online communities
• Ability to think outside the box and come up with creative community initiatives
• Experience leading and managing other community professionals
• Strong understanding of content strategy and its impact on community growth
• Excellent communication skills and ability to adapt tone for different audiences
• Demonstrated ability to moderate sensitive situations and conflicts between users professionally and effectively
• Comfortable making data-driven decisions and regularly reporting on community metrics 
• Passion for improving user experience and fostering loyal audiences
• Familiarity with BuzzFeed's brand voice and community culture
• Experience with subscription or membership-based programs is a plus!

Additional questions:

• If you were given free rein to create a new engagement initiative for BuzzFeed's community, what would it be and why? How would you measure its success?
• We often post discussion questions (here are two examples) to encourage conversation between community users. Come up with two of your own discussion questions that you think would appeal to BuzzFeed’s audience.

Note: BuzzFeed Inc. offers remote/flexible work (unless specified to be required to be in-person) and open to hiring remote candidates who are residents in the following states: CA, CO, CT, DC, DE, FL, GA, HI, IL, IN, KY, MA, MD, MI, MS, MT, NC, NH, NJ, NM, NY, OH, OR, PA, TX, VA, WA, and WV. For non sales roles, we can also hire in AK, AR, AZ, ID, KS, MO, ND, SC, and VT.

If you need assistance or an accommodation due to a disability, you may contact us at applicationhelp@buzzfeed.com. Requests received for non-disability related issues, such as following up on an application, will not receive a response.

Life at BuzzFeed, Inc.

We celebrate inclusion and are committed to equal-opportunity employment. We are proud to be an equal-opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability, or any other protected category.

You can expect:

• A supportive, inclusive atmosphere on a team that values your contributions.
• Opportunities for personal and professional growth through work experience, offerings from our in-house Learning Team, our Employee Resource Groups, and more.
• An attractive and equitable compensation package, including salary.
• A well-rounded benefits program featuring paid time off, unlimited sick time, comprehensive medical benefits, a family leave policy, access to mental health platforms, retirement plans, health and wellness discounts, and much more.

About BuzzFeed

BuzzFeed, Inc. is the go-to destination for the best of the internet, spanning food, news, pop culture, and commerce. Since its founding in 2006, BuzzFeed has been committed to making the internet a better place by providing trusted, quality content that’s brand-safe and inclusive. With brands like Complex Networks and HuffPost, BuzzFeed reaches hundreds of millions of people, inspiring them to watch, read, buy, and live better. The company continues to attract top talent and creators who share its mission of making online content more empathetic, creative, and diverse.

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BuzzFeed FAQs

Does BuzzFeed offer remote work opportunities?

Yes, BuzzFeed offers remote work options, providing flexibility for employees to work from anywhere that suits their lifestyle and productivity.

How does BuzzFeed support work-life balance for its employees?

BuzzFeed encourages work-life balance by offering flexible working hours and focusing on results rather than a rigid 9-to-5 schedule, ensuring employees can manage their personal and professional lives effectively.

What kind of flexibility does BuzzFeed provide in terms of working hours?

BuzzFeed provides flexible working hours, allowing employees to create schedules that work best for them while maintaining strong collaboration and meeting deadlines.

How does BuzzFeed keep its remote teams connected and engaged?

BuzzFeed fosters a connected and engaged remote workforce through regular virtual meetings, team-building activities, and open communication channels, ensuring that employees feel part of the team no matter where they are.

What wellness initiatives does BuzzFeed offer to support employees?

BuzzFeed supports employee wellness by promoting flexible work schedules, providing mental health resources, and encouraging a healthy balance between work and life, ensuring that employees thrive both personally and professionally.