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Calibration Technician

When you make a commitment to us, we invest in you!

We prioritize people over numbers, recognizing that the wellbeing of our employees is essential rather than a mere afterthought. You bring your own unique skills and experiences to contribute to our business growth, and in return, we are committed to providing you with the benefits and resources you expect and deserve!

VSC, LLC is an ISO 17025 Accredited calibration lab seeking a dynamic, dedicated and experienced Calibration Technician to join our growing team. The primary responsibility of this role is to perform calibrations both in our in-house laboratory and on-site at client locations. This position requires travel to various customer facilities, where you will calibrate a diverse range of measuring equipment, ensuring optimal performance and compliance with industry standards. Furthermore, you will be responsible for executing various forms of routine calibration and maintenance on measuring devices, which is essential for prolonging their lifespan and ensuring their reliability. Your role will thus be pivotal in maintaining the high standards of accuracy and functionality that our customers expect.

Your contributions are significant...when the day comes to a close, you'll be aware that your efforts have made a positive impact, leaving you with a sense of pride in what you have achieved.

Responsibilities

  • Prepare for offsite work by reviewing equipment lists, procedures, specifications, and ensuring proper standards are selected for work
  • Perform in-shop and offsite calibrations, installations, preventative maintenance, troubleshooting & repair on equipment within the disciplines of torque, temperature, pressure, dimension, mechanics, thermodynamics, electronics and more
  • Ensure company tools and equipment are in working order and handled with integrity
  • Timely and accurately document test and calibration data within Modus-O metrology software
  • Following VSC SOP's and ISO17025 quality standards
  • Approach daily customer interactions as the "subject matter experts" relaying equipment status, repair needs, and potential improvements
  • Collaborate with team members on customer needs, technical assistance, and enhancements
  • Operate company equipment including forklifts, testing units, and service vehicles
  • Perform work in-shop at VSC Lab and to client sites, occasional overnights (approximately 10%)
  • Collaborate with the sales team to prepare quotes and follow up on potential leads.
  • Resolve customer issues and complaints in a timely and effective manner.
  • Analyze customer feedback to improve service delivery and product offerings.
  • High school diploma or equivalent; a degree in business or a related field is preferred.
  • Proven experience of measuring equipment calibration
  • Firm understanding of ISO 17025
  • Firm understanding of measurement uncertainties
  • Strong understanding of industrial, mechanical, and process equipment
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Proficient in using customer relationship management (CRM) software and Microsoft Office Suite.
  • Demonstrated problem-solving abilities and attention to detail.
  • A positive attitude and a passion for helping customers.
  • A clean driving record (you will be required to consent to an MVD check)
  • The ability to travel between Monday-Friday, as needed
  • A willingness to work on weekends if needed to meet client schedules.
  • Endurance to work earlier or later than normal work hours, with overtime per week.  Normal work hours are from 7:00am – 3:00pm, but do vary depending on customer’s requirements (we are a 24-7 service provider).
  • Ability to lift 50 lbs. repeatedly
  • Ownership of hand tools

Who We Are

VSC, LLC has a rich, 60+ year tradition of product and service excellence to our customers. As vanguard to the measurement science industry, we provide full sales, service, integration and calibration throughout Kentucky, Indiana, Tennessee, and West Virginia. Headquartered in Clarksville, Indiana, VSC is committed to enhancing the measurement systems and applications of our clients with the use of state of the art technology. As specialists in the sales, service and support of measurement based applications, our expertise as a systems integrator and solutions provider is proven. VSC has a wide array of capabilities and product offerings. Our complete line of measuring devices have industry-proven standards of quality. Through factory trained technicians, we have the experience to support, troubleshoot and service complete electronic or mechanical systems in their entirety. In addition to our array of service based offerings, we also provide project management, consulting and integration ser vices, as well as a complete line of standard products and custom solutions. VSC has the depth and breadth of experience to deliver projects that are large and complex in scope. Here at VSC, we are dedicated to client satisfaction beyond the sales transaction. We are com mitted to follow-through sup port in the coming years by maintaining up-to-date technology solutions, providing expert consultation on equipment ap plications, and maintaining all aspects of measurement equipment. Through these initiatives, we are able to accompany our clients into the future by helping them to achieve ever-in creasing levels of quality and productivity in their pursuit of product and service excellence 

100% EMPLOYER PAID Dental, Vision, and Life Insurance! (100% paid for Employee Only)

We also offer three different health plans, voluntary life insurance, and several Aflac plans.

VERY GENEROUS 401(K) Match - 100% match of up to 3% and 50% match from 3 to 5%.

Great PTO and Holiday schedule and these hours are often counted towards hours worked when calculating overtime.

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Paid Holidays

Average salary estimate

$65000 / YEARLY (est.)
min
max
$50000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Calibration Technician, VSC, LLC

Join VSC, LLC as a Calibration Technician and become an essential part of our ISO 17025 Accredited calibration lab team! Here at VSC, we genuinely value our employees, investing in your growth and ensuring your wellbeing is a top priority—because it’s more than just numbers for us! As a Calibration Technician, you’ll perform calibrations both in our lab and on-site at client locations across various regions. You’ll engage with a wide array of measuring equipment, ensuring it operates at peak performance and adheres to industry standards. This role is not just about technical expertise; it’s about building relationships and acting as the subject matter expert for our clients. You will conduct routine calibrations and maintenance, which are vital for the reliability and longevity of the devices. By joining our team, you’ll be proud to know that your efforts directly contribute to delivering quality service and enhancing our clients’ productivity. You'll collaborate with sales and technical teams, ensuring customer needs are met, all while maintaining a positive outlook and a strong commitment to excellence. If you’re looking to make a difference in a supportive environment where your skills are appreciated and utilized to their fullest, VSC has a place for you. With fantastic benefits like comprehensive insurance coverage and a generous 401(k) match, we are looking forward to welcoming you to our dynamic team!

Frequently Asked Questions (FAQs) for Calibration Technician Role at VSC, LLC
What are the main responsibilities of a Calibration Technician at VSC, LLC?

As a Calibration Technician at VSC, LLC, your primary responsibilities include performing calibrations in our lab and at client locations, conducting installations, preventative maintenance, troubleshooting, and repairs on a variety of measuring equipment such as torque and pressure devices. You'll also document calibration data accurately in our Modus-O metrology software and communicate with customers about their equipment needs and statuses.

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What qualifications do I need to become a Calibration Technician at VSC, LLC?

To qualify for the Calibration Technician position at VSC, LLC, applicants should have a high school diploma or equivalent, with a preference for a degree in a related field. Proven experience in measuring equipment calibration is essential, along with a solid understanding of ISO 17025 standards and measurement uncertainties. Strong communication skills and proficiency in CRM software are important too.

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Is travel required for the Calibration Technician position at VSC, LLC?

Yes, the role of Calibration Technician at VSC, LLC includes travel to client facilities for onsite calibrations. While most work will be conducted during regular hours, there may be occasional overnight stays, accounting for about 10% of your time. A willingness to adapt to client schedules, including potential weekend work, is required.

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What benefits can I expect as a Calibration Technician with VSC, LLC?

At VSC, LLC, our Calibration Technicians enjoy a comprehensive benefits package. This includes 100% employer-paid dental, vision, and life insurance, along with three health plan options. You’ll also receive a generous 401(k) match, paid time off, and holiday schedules, which contribute to maintaining a healthy work-life balance.

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How does VSC, LLC support the development of its Calibration Technicians?

VSC, LLC supports the development of our Calibration Technicians through continuous training and resources to help you stay updated with the latest technologies and industry standards. We foster a collaborative team environment where your skills are valued, and your contributions towards client satisfaction are recognized.

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Common Interview Questions for Calibration Technician
Can you describe your experience with measuring equipment calibration?

When answering this question, be specific about the types of measuring equipment you’ve worked with, the calibration processes you followed, and any standards or regulations you adhered to, such as ISO 17025. Highlighting unique projects or challenges you faced and how you overcame them will give a strong impression of your practical experience.

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How do you ensure accuracy in your calibration processes?

To effectively answer this, discuss your approach to calibrations, including the steps you take before, during, and after the process to ensure accuracy. Mention your familiarity with industry standards, your meticulous documentation practices, and any specific tools or software you utilize to maintain precision in your work.

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How would you handle a difficult customer or a complaint regarding calibration services?

This is a key area to showcase your interpersonal skills. Describe a specific situation in which you successfully resolved a conflict or complaint. Emphasize your ability to listen to the customer, understand their concerns, and provide a satisfactory solution. Highlight the importance of clear communication and follow-up in your response.

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What safety measures do you take while performing on-site calibrations?

Discuss the safety protocols you follow, such as wearing protective gear, adhering to company health and safety policies, and ensuring that all equipment is functioning correctly before starting any job. Using industry-specific examples can greatly enhance your answer.

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Can you explain ISO 17025 and its importance in calibration?

When asked this, provide a brief overview of ISO 17025, emphasizing its role in ensuring the reliability and accuracy of calibration results. Highlight specific requirements, like quality management and personnel competency, and how they relate to your day-to-day duties as a Calibration Technician.

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Describe a time when you improved a calibration process or system.

Prepare to share a specific example where you identified an inefficiency in a calibration process and how you implemented a change that enhanced accuracy, reduced time, or increased customer satisfaction. Quantifying the impact of your improvements, if possible, can provide powerful validation of your contributions.

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How do you handle multiple calibration projects with competing deadlines?

Employing strong time management and organizational skills is key. Discuss how you prioritize tasks, possibly using project management tools, and communicate with your team to ensure that all deadlines are met without compromising quality. Use examples to illustrate your strategies in action.

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What tools and software are you familiar with for documentation and calibration?

Here, highlight your proficiency with specific calibration software and documentation systems you've used in past roles. Emphasize your ability to quickly learn new tools and your attention to detail in maintaining thorough records, which are critical for ISO compliance.

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How do you stay up-to-date with the latest trends and technologies in calibration?

Convey your commitment to professional development by discussing ongoing education, relevant certifications, attending workshops, or following industry publications. This will show your proactive approach to staying informed about advancements that could impact your work.

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Why do you want to work as a Calibration Technician with VSC, LLC?

Tailor your answer to reflect your interest in VSC’s commitment to employee well-being and excellence in the measurement science. You may also want to express admiration for the company’s rich history and the opportunity to contribute to high-quality service, aligning your personal values with those of VSC.

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DATE POSTED
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