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DevOps Engineer - job 1 of 2

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of their technology investment by transforming the user experience in today’s overwhelming digital world.

WalkMe provides a cloud-based service designed to guide users through any online experience.

Our engineering team consists of end to end web specialists who solve interesting and challenging issues on a daily basis.  


We are looking for a Devops Engineer to join our amazing Cloud Engineering team.We are developing WalkMe’s revolutionary runtime engine and transforming the online experience for hundreds of millions of users. 


We are looking for people who are passionate about leading technology to the extreme.

If you are striving to develop an innovative product, make an impact, and work with the industry’s brightest talent as part of one of the fastest-growing and successful startups around – WalkMe is where you want to be!


What You'll Own
  • Assist in managing deployment pipelines to facilitate smooth and efficient software releases.
  • Help implement and maintain observability solutions for monitoring system performance and reliability.
  • Support local development environments to optimize developer workflows.
  • Work with development teams to ensure infrastructure aligns with project requirements.
  • Contribute to improving the security of our infrastructure by assisting with proactive measures and audits.
  • Assist in developing and maintaining automation scripts and tools to enhance operational efficiency.
  • Help troubleshoot and resolve infrastructure and application issues to minimize downtime and maintain smooth operations.
  • Participate in evaluating and integrating new technologies to enhance the scalability, reliability, and security of our infrastructure.


What You'll Bring to the Table
  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 2+ years of experience as a Site Reliability Engineer, DevOps Engineer, or similar role
  • Proven Software development experience, preferably gained at a venture-backed startup or a top technology firm.
  • Expertise in managing CI/CD pipelines and deployment automation with tools such as Gitlab.
  • Proficiency in AWS cloud platform.
  • Solid understanding of containerization and orchestration technologies such as Docker and Kubernetes.
  • Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, or similar.
  • Knowledge of infrastructure-as-code (IaC) tools such as Terraform or CloudFormation.
  • Experience in managing databases, such as Mysql, Postgres and MongoDB.
  • Familiarity with security best practices and tools for infrastructure and application security.
  • Excellent problem-solving skills and the ability to troubleshoot complex issues.
  • Strong communication skills and the ability to work effectively in a collaborative environment.
  • A proactive and self-motivated approach to learning and adopting new technologies.
  • Passion for continuous improvement and operational excellence.


What Sets Us Apart
  • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more.  We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace.   
  • We seek to hire and develop the best talent, bringing a range of perspectives, experiences and background to the DAP category. This helps us better meet the diverse needs of our global communities and clients with creativity, insight, and market innovation.  We welcome and encourage applicants from across different genders, gender identity and expression, sexual orientation, race, age, national origin, citizen status, religion, body size, socioeconomic status, ability, neuro(a)typicality, physical appearance, veteran status or any other characteristic. 
  • Flexible Work Arrangements: We offer remote/hybrid and flexible hours to help manage work commitments and personal life effectively. 
  • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
  • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. 
  • Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance.
  • WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
  • WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!


Our job titles may span more than one career level. The starting base pay for this role is between $90,000 and $120,000. The actual base pay is dependent upon many factors, such as: location, training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.


TO ALL RECRUITMENT AGENCIES:

WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.

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CEO of WalkMe
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What You Should Know About DevOps Engineer, WalkMe

Are you ready to take your career to the next level? Join WalkMe as a DevOps Engineer in the vibrant city of New York! At WalkMe, we’ve pioneered the Digital Adoption Platform (DAP) to help businesses optimize their technology investments through improved user experiences. Our Cloud Engineering team is on the cutting edge of technology, working on our innovative runtime engine that transforms how millions of users navigate their online journeys. As a DevOps Engineer, you’ll play a crucial role in managing deployment pipelines to ensure smooth software releases while implementing observability solutions for superior system performance. Collaboration is key here, and you’ll work closely with development teams to align infrastructure with project requirements. Your contributions will enhance our automation scripts and tools, improving operational efficiency. We’re looking for someone with a passion for technology and a knack for problem-solving, especially in managing CI/CD pipelines using Gitlab, and familiar with AWS and container orchestration technologies like Docker and Kubernetes. If you’re excited to boost your career in a supportive and innovative environment that values diversity, growth, and community, WalkMe is the place for you!

Frequently Asked Questions (FAQs) for DevOps Engineer Role at WalkMe
What are the main responsibilities of a DevOps Engineer at WalkMe?

As a DevOps Engineer at WalkMe, your main responsibilities will include managing deployment pipelines, implementing observability solutions for monitoring system performance, and supporting development environments to enhance workflows. You will also work alongside development teams to ensure infrastructure alignment with project requirements and contribute to the security and efficiency of our operational practices.

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What qualifications are required for the DevOps Engineer position at WalkMe?

To qualify for the DevOps Engineer position at WalkMe, candidates should have a Bachelor’s degree in Computer Science or a related field, or equivalent experience. A minimum of 2 years as a Site Reliability Engineer or similar role is needed, along with expertise in managing CI/CD pipelines, proficiency in AWS, and solid knowledge of containerization technologies like Docker and Kubernetes.

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What technical skills are important for a DevOps Engineer at WalkMe?

A successful DevOps Engineer at WalkMe should have strong skills in CI/CD pipeline management, familiarity with automation tools such as Gitlab, monitoring tools like Datadog and Prometheus, and infrastructure-as-code tools like Terraform. Additionally, knowledge of database management, security best practices, and effective problem-solving skills is crucial.

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What kind of work culture can a DevOps Engineer expect at WalkMe?

At WalkMe, the culture is all about inclusivity, support, and professional development. We encourage a healthy work-life balance with flexible work arrangements and celebrate what makes each team member unique. Continuous learning is prioritized, making it a perfect environment for a DevOps Engineer who values growth and community.

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Is there room for career growth for DevOps Engineers at WalkMe?

Absolutely! WalkMe is committed to professional development and offers opportunities for career advancement. As a DevOps Engineer, you will have access to resources for learning and growth, including our career compass offering. We value your ambition and support your journey to reach new heights in your career.

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Common Interview Questions for DevOps Engineer
Can you explain your experience with CI/CD pipelines as a DevOps Engineer?

When answering this question, highlight specific tools you've used, such as Gitlab, to manage deployment pipelines effectively. Discuss the importance of automation in your workflow, and share any challenges you faced and how you overcame them.

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How do you approach troubleshooting complex application issues?

Your response should indicate a structured approach. Talk about the tools and methodologies you utilize, like log analysis and monitoring solutions, to identify and resolve issues, emphasizing your problem-solving abilities.

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What cloud platforms are you most familiar with, and how have you used them?

Mention your experience with AWS and how you've leveraged its services in your past projects. Discuss specific projects where cloud technologies played a pivotal role, illustrating your hands-on experience.

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How do you ensure security in DevOps processes?

Discuss best practices for integrating security in the DevOps cycle, including using IaC tools for managed security and running regular audits. Explain your proactive measures for risk mitigation and how security is part of your daily processes.

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Tell us about your experience with containerization technologies?

Focus on your experience with Docker and Kubernetes. Explain how you've deployed applications in containers, managed orchestration, and ensured scalability and reliability in production environments.

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How do you keep up to date with the latest DevOps tools and methodologies?

Share your methods for staying updated, such as attending workshops, following industry leaders, or participating in forums. Highlight your proactive approach to learning about emerging technologies that influence the DevOps landscape.

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What monitoring tools have you used, and how have they improved operations?

Discuss specific tools like Datadog or Grafana that you've implemented. Provide examples of how these tools contributed to operational reliability and proactive incident management in your previous roles.

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How do you optimize developer workflows in a DevOps environment?

Share strategies you've employed to support development teams effectively, such as automating testing and deployment processes or setting up easy access to required tools. Emphasize communication and collaboration skills.

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Have you handled any high-pressure situations in your role as a DevOps Engineer?

Prepare to share real-life scenarios where you had to troubleshoot urgent issues. Use the STAR method (Situation, Task, Action, Result) to ensure clarity and that your problem-solving abilities come through.

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What qualities make a successful DevOps Engineer?

Discuss attributes like strong problem-solving skills, effective communication, and adaptability. Illustrate how these qualities have helped you or others succeed in DevOps roles, reflecting on your experience.

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At WalkMe, we're not just adapting to the future - we're creating it We're building a new standard of work with Text-to-Action. Our AI understands not just user actions, but their underlying intentions. It can comprehend intent and execute actions...

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Full-time, hybrid
DATE POSTED
March 8, 2025

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