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(USA) Vision Center Manager NL 1

Position Summary...

What you'll do...

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing proper signing and instock and inventory levels budgeting and forecasting sales and assessing economic trends and community needs Models enforces and provides direction and guidance to Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember needs complaints and issues are successfully resolved within Company guidelines and standards Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community Ensures compliance with Company and legal policies procedures and regulations for the Vision Center by analyzing and interpreting reports implementing and monitoring asset protection and safety controls overseeing safety operational and quality assurance reviews developing and implementing action plans to improve performance providing direction and guidance on executing Company programs and strategic initiatives and directing the Vision Center Associates in ensuring confidentiality of information documentation and assigned records Provides supervision and development opportunities for Associates in the Vision Center by hiring training mentoring assigning duties providing recognition and ensuring diversity awareness Ensures the provision of quality eyewear by consulting with and educating MembersCustomers selecting products based on MemberCustomer needs obtaining measurements verifying prescriptions maintaining confidential information performing minor frame repair and maintaining Optical equipment Upholds the Companys Open Door Policy: by meeting with Associates and listening to concerns researching issues reviewing Company policies and procedures and suggesting resolution for Associates Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and ensuring diversity awareness Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executing business processes and practices Respect the individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity: Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence: Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence: Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The hourly wage range for this position is $27.00-$37.00*

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*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Regional Pay Zone (RPZ) (based on location)

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- Sales Volume Category (SVC) (based on facility sales volume)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.
High school diploma or equivalent.
Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervising Associates

Primary Location...

9165 Cahill Ave, Inver Grove Heights, MN 55076-3542, United States of America
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Average salary estimate

$66440 / YEARLY (est.)
min
max
$56160K
$76720K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About (USA) Vision Center Manager NL 1, Walmart

Are you ready to take the helm as a Vision Center Manager at Walmart in Inver Grove Heights, MN? In this dynamic role, you'll be the driving force behind our Vision Center, leading a team of dedicated associates and ensuring that every customer receives top-notch service. Your day-to-day will involve not just overseeing merchandise presentation but also diving deep into sales forecasting and budget management to keep our Vision Center thriving. You'll guide your team in delighting customers, resolving issues, and creating a welcoming environment for all. Plus, your role won't just keep you in-store; engaging with the community through outreach programs will be a vital part of your responsibilities. Ensuring compliance with company policies and local regulations will be essential as you maintain high standards for quality eyewear and exceptional customer care. With competitive pay and comprehensive benefits, including health coverage and paid time off, this position isn’t just a job; it's a step towards a fulfilling career where you can truly make a difference! At Walmart, we believe in supporting our associates with opportunities for growth and development, making it a great place to build your future while being part of a mission-driven company.

Frequently Asked Questions (FAQs) for (USA) Vision Center Manager NL 1 Role at Walmart
What are the key responsibilities of a Vision Center Manager at Walmart?

As a Vision Center Manager at Walmart, your responsibilities include driving sales through effective merchandise presentation, overseeing inventory levels, and ensuring compliance with legal and company policies. You will also be tasked with providing exceptional customer service, resolving issues, and leading community outreach efforts. Additionally, mentoring your team and fostering a culture of diversity and inclusion will be essential to your role.

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What qualifications do you need to become a Vision Center Manager at Walmart?

To qualify for the Vision Center Manager position at Walmart, candidates generally need at least 2 years of college or equivalent retail and supervisory experience. Optical experience is highly desirable, and you must currently be eligible to work as an optician or apprentice optician in the respective state.

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How does Walmart support career growth for Vision Center Managers?

Walmart places a strong emphasis on the development of its associates, especially Vision Center Managers. They offer various training programs and opportunities for advancement, enabling you to enhance your skills in leadership and management while exploring career paths within the company.

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What benefits are offered to Vision Center Managers at Walmart?

Walmart provides a comprehensive benefits package to Vision Center Managers, which includes medical, vision, and dental coverage. Financial benefits such as 401(k) plans, company-paid life insurance, and performance-based bonuses are also offered, in addition to paid time off and employee discounts.

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How important is community engagement for a Vision Center Manager at Walmart?

Community engagement is pivotal for a Vision Center Manager at Walmart. This role involves not only managing store operations but also participating in community outreach programs, ensuring that associates contribute positively to the community and build strong relationships.

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Common Interview Questions for (USA) Vision Center Manager NL 1
Can you describe your leadership style as a Vision Center Manager?

When answering this question, focus on examples where you successfully led a team. Discuss how you motivate associates through recognition and support, and how you foster an environment of honesty and transparency. Providing a specific instance can highlight your effectiveness.

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How do you prioritize tasks in a busy retail environment?

Speak about your approach to time management, perhaps how you utilize tools or systems for prioritization. It's effective to mention a time when you had to manage multiple priorities and how that resulted in successful outcomes.

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What strategies would you implement to improve customer service in the Vision Center?

Here, share your ideas on training associates, setting expectations, or creating a customer feedback system. Provide examples of how customer service has evolved through your efforts in past roles.

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How do you handle employee conflicts or performance issues?

This is a great opportunity to discuss your conflict resolution skills. Describe a situation where you successfully mediated a conflict and how you ensured a positive outcome while maintaining team morale.

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What steps do you take to ensure compliance with company policies?

Explain your systematic approach to understanding and implementing company policies. Give an example of how you enforced a policy that helped improve the store’s operational effectiveness.

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How do you analyze sales data to make informed decisions?

Detail your experience with sales data analysis. Describe specific metrics you track and how your interpretations have led to actionable insights that boosted sales or improved operations.

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What role does community engagement play in your management philosophy?

Discuss how you believe community involvement enhances brand loyalty and trust. Share examples of community initiatives you've participated in or led that had a positive impact.

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Can you talk about a time you improved a process in a retail setting?

Provide a concrete example where you identified an inefficiency and implemented a change. Explain the reasoning behind your choices and the measurable benefits that followed.

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How would you ensure diversity and inclusion in your team?

Share your thoughts on diversity, detailing any past experiences leading diverse teams or implementing inclusive practices. Mention specific strategies that foster a culture of belonging.

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What motivates you to work in the optical retail industry?

Express your passion for helping customers and improving their quality of life through eyewear solutions. Highlight any personal experiences that draw you to this industry and emphasize your enthusiasm for brand mission alignment.

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DATE POSTED
April 8, 2025

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