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Grocery Team Leader (Department Manager)

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Job Description

Provides overall leadership to the Grocery team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Accountable for Team Member hiring, development, corrective actions and separations. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Job Responsibilities

Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service.
Builds a positive work environment of outstanding teamwork, mutual respect and exceptional morale.
Makes hiring and separation decisions.
Accountable for monitoring and achieving sales, purchasing, and labor targets.
Maintains proper product assortment, merchandising, and inventory control.
Establishes and maintains collaborative and productive working relationships with department leaders and with vendors.
Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends.
Sets and achieves the highest standards of retail execution.
Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
Provides timely, thorough, and thoughtful performance evaluations.
Consistently communicates and models WFM vision and goals.

Job Skills

Sustains exceptional level of knowledge and awareness of relevant competitors and industry trends.
Advanced knowledge of products, buying, pricing, merchandising, and inventory management.
Food safety certification. If not currently certified, will commit to completing certification within 6 months.
Excellent interpersonal, motivational, team building, and customer relationship skills.
Capable of teaching others in a positive and constructive manner.
Product knowledge.
Advanced knowledge of regulatory and safety policies and procedures.
Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
Proficiency with email, Microsoft Office, and operations-related applications.

Experience

24+ months retail experience including 12+ months of team leadership experience.

Physical Requirements/Working Conditions

Must be able to lift 50 pounds.
In an 8-hour work day: standing/walking 6-8 hours.
Hand use: single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting and reaching.
Exposure to FDA approved cleaning chemicals.
Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
Ability to work in a wet and cold environment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Whole Foods Market Glassdoor Company Review

3.5

Whole Foods Market DE&I Review

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CEO of Whole Foods Market

Jason Buechel

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Average salary estimate

$52500 / YEARLY (est.)

min

max

$45000K

$60000K

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What You Should Know About Grocery Team Leader (Department Manager), Whole Foods Market

At Whole Foods Market in Mt. Pleasant - Charleston, we're on the lookout for a dynamic Grocery Team Leader (Department Manager) who is ready to make a significant impact in our grocery department. In this role, you will provide overall leadership to the grocery team, driving daily operations that contribute to family meals and community wellness. Your responsibilities will include ensuring profitability, managing expenses, overseeing inventory, and creating an engaging shopping experience for our customers. You're not just managing a department; you're guiding a team dedicated to exceeding customer expectations while promoting Whole Foods' core values and initiatives. With your expertise, you'll hire and develop team members, fostering a strong team environment where everyone feels valued. You'll monitor sales and targets, maintain product assortment, and ensure compliance with health and safety regulations, making every day in the store a positive experience for both customers and staff. If you thrive in a fast-paced environment, have a passion for leadership, and are committed to maintaining high retail standards, then the Grocery Team Leader role is perfect for you. Come join us and lead with passion to make every meal meaningful!

Frequently Asked Questions (FAQs) for Grocery Team Leader (Department Manager) Role at Whole Foods Market

What are the key responsibilities of a Grocery Team Leader at Whole Foods Market?

As a Grocery Team Leader at Whole Foods Market, your key responsibilities include leading the grocery team, managing daily operations, ensuring profitability, maintaining inventory control, and upholding customer service excellence. You will also be involved in hiring, training, and developing team members, as well as monitoring sales performance and compliance with health and safety regulations.