Group Product Manager (API Platform)

As a Group Product Manager at Workato, your primary responsibilities will include defining the strategy for our Full Lifecycle API Platform, ensuring an exceptional user experience for API platform owners, and driving innovation in API management. You'll collaborate across teams to align API management with our orchestration suite and implement AI to enhance API performance and discoverability.

To qualify as a Group Product Manager at Workato, you should have at least 5 years of experience in SaaS or B2B product management, with a proven track record of scaling data products. A deep understanding of API Gateways, Developer Portals, and relevant industry tools like Apigee or AWS is essential, along with strong analytical skills and a Bachelor's in Computer Science, Engineering, or a related field.

AI plays a crucial role in the Group Product Manager position at Workato by enabling you to simplify API discovery, documentation, and monitoring. You’ll also be responsible for infusing machine learning capabilities to optimize API performance and security, ensuring that we continually enhance the user experience and drive adoption across our customer base.

Collaboration is key for the Group Product Manager at Workato. You will work closely with engineering, UX, and go-to-market teams to ensure that all aspects of the API platform are aligned, driving cohesive strategies that enhance the user and customer experience. Your role will involve being a thought leader, inspiring confidence in both internal teams and external customers.

At Workato, you can expect a flexible, trust-oriented culture that emphasizes ownership and innovation. We believe in balancing productivity with self-care, offering a vibrant work environment and numerous benefits that support both your professional growth and personal well-being.

When answering this question, highlight specific tools you have used, like Apigee or AWS, and discuss how you’ve leveraged them in past projects. Mention your understanding of API Gateways, Developer Portals, and how these tools helped achieve your product goals.

Discuss your methodical approach to developing strategies, including how you gather user requirements, analyze market trends, and collaborate with cross-functional teams. Provide examples of strategies you implemented successfully in previous roles.

Share your insights into how AI can enhance API discovery, monitoring, and security. It's beneficial to mention any specific experiences where you applied AI-driven insights to optimize APIs in previous positions.

Provide a narrative about a feature you successfully delivered. Highlight the problem it solved, your role in its development, and the impact it had on user experience or business outcomes.

Discuss your understanding of API security measures and governance practices. You can share examples of how you have implemented security features or compliance measures in past roles, along with the importance of these elements in API management.

Explain your approach to customer feedback, such as surveys, interviews, or data analytics. Emphasize how you translate this feedback into actionable insights that inform product development.

Detail your prioritization methods, whether it's based on user research, business impact, or strategic alignment. Discuss how you balance short-term vs. long-term goals, ensuring stakeholder expectations are met.

Reflect on your leadership style and how it has helped you lead teams effectively. Talk about your approach to collaboration, mentorship, and fostering an inclusive environment that sparks innovation.

Mention specific metrics such as user adoption rates, performance analytics, and customer satisfaction scores. Explain how you analyze these metrics to make informed decisions for continuous improvement.

Craft a personal response that resonates with Workato's mission and culture. Discuss your passion for API management, your alignment with the company's values, and how you can contribute to the innovative environment at Workato.