Community Marketing Agent

As a Community Marketing Agent at Travel + Leisure Co., you will serve as a brand ambassador, engaging with potential customers in person, primarily at events and popular local attractions. Your main responsibilities will include greeting attendees, presenting information about our vacation club experience, qualifying leads, and encouraging guest participation in our sales presentations. This role is about creating connections that turn interest into wonderful vacation experiences.

To be considered for the Community Marketing Agent position at Wyndham Destinations, a high school diploma or equivalent is required, although relevant experience in sales or marketing is preferred. Clear communication skills and the ability to work well in a team environment are essential. Even if you don’t have prior experience, a positive attitude and willingness to learn can still make you a great fit for our team.

While previous sales experience is preferred for the Community Marketing Agent role at Travel + Leisure Co., it is not a strict requirement. This position values those who can connect with others and effectively communicate our vacation offerings, so passion and interpersonal skills can be just as important as formal sales training.

Travel + Leisure Co. offers comprehensive training to new Community Marketing Agents to ensure they feel confident and knowledgeable in their role. This includes learning about our vacation ownership products, marketing strategies, and best practices for engaging with potential customers. Ongoing training sessions, meetings, and updated marketing materials keep you connected and informed about industry trends and company goals.

Community Marketing Agents at Travel + Leisure Co. enjoy a robust benefits package, including medical, dental, and vision insurance for associates working 30 hours or more per week. Additional perks may include flexible spending accounts, life and disability coverage, a 401k with employer match, and a unique 'Wish Day' to volunteer for a cause of your choice. There are countless opportunities for personal and professional growth in our inclusive environment.

In such situations, I would remain calm and listen carefully to the customer’s concerns. My approach would be to empathize with them and demonstrate a genuine desire to help. By maintaining a positive attitude and providing clear, concise information about our offerings, I believe I can turn a challenging interaction into a positive experience.

In a previous role, I had a prospect who was hesitant about joining a program. I took the time to understand their needs and shared tailored testimonials and success stories from similar customers. By connecting on a personal level and addressing their specific concerns, I ultimately inspired them to sign up.

I prioritize continuous learning by subscribing to industry newsletters, attending webinars, and participating in workshops. Networking with industry professionals also helps me stay current. This proactive approach enables me to incorporate new ideas into my marketing strategies effectively.

I would start by approaching them with a warm smile and a friendly greeting. Then, I might introduce myself and ask a light, engaging question related to the event or our offerings. Establishing a connection early on can create a comfortable atmosphere for more in-depth conversations.

A compelling sales presentation is informative, engaging, and tailored to the audience’s needs. It should include relatable stories, clear benefits, and address potential concerns. I believe using visuals or interactive elements can enhance engagement and help the audience retain information better.

I prioritize tasks based on urgency and impact. By assessing which activities align closest with my performance goals, I can focus on the most important tasks first. I also use scheduling tools to keep track of my daily responsibilities and ensure I stay on top of my commitments.

I am motivated by the challenge of meeting and exceeding my goals. I find joy in helping others discover valuable opportunities; seeing someone excited about their vacation possibilities is incredibly rewarding. This drive inspires me to put forth my best effort every day.

Teamwork is vital in the Community Marketing Agent role. I would actively communicate with my colleagues, sharing insights and strategies that work. Collaborating on challenges and celebrating victories together can foster a positive team dynamic that enhances our overall performance and results.

If I find my initial tactics aren’t yielding results, I would reevaluate my approach. I might seek feedback from colleagues or mentors and consider different angles in my conversations. Flexibility and adaptability are key in sales, and adjusting my strategy could lead to more successful connections.

Travel + Leisure Co. stands out due to its commitment to customer experiences, quality offerings, and a brand that resonates on a personal level. Our focus on creating memorable vacations through tailored programs and services takes ownership beyond just a transaction; it’s all about fostering lifelong relationships.