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Marketing and CRM Intern

Company Description

Yuxi Global (powered by Veritas Automata) has been a leading force in empowering Life Sciences companies to achieve their digital goals since 2005.

We specialize in providing comprehensive solutions, including turnkey enterprise-grade application development, managed development teams, staff augmentation, and strategic consulting via our Veritas Automata Services Team. With headquarters in the United States and a team of over 150 skilled IT professionals located throughout North and South America, including the United States, Colombia, Mexico, Brazil, and Costa Rica, we are well-positioned to meet the unique requirements of our clients.

Having partnered with nearly 300 clients, Yuxi Global has played a crucial role in advancing digital solutions for companies in life sciences. Utilizing cutting-edge technologies such as Microsoft Azure, PowerBI, .Net Custom development, Node.JS, React, and UX/UI design, we deliver impactful solutions that drive business growth and captivate audiences.

Job Description

As a Marketing and CRM Intern,  you will play a pivotal role in executing and optimizing email marketing and CRM strategies to enhance engagement, lead nurturing, and customer retention. Reporting directly to the VP of marketing, you will manage and refine HubSpot CRM workflows, craft targeted email campaigns, and analyze engagement metrics to improve marketing performance. 

This role provides a unique opportunity to gain hands-on experience in marketing automation, data-driven decision-making, and campaign optimization within a dynamic and fast-paced environment.

If you are passionate about leveraging CRM and email marketing to drive business growth, we invite you to join our team and contribute to our mission of innovation and trust.

Key Responsibilities:

  • Email Marketing Execution: Plan, create, and deploy targeted email campaigns in HubSpot, including newsletters, promotions, lead nurturing sequences, and lifecycle automation.

  • CRM Strategy & Management: Optimize and maintain HubSpot CRM workflows, segmentation, and automation to enhance engagement and retention.

  • Segmentation & Personalization: Utilize customer data within HubSpot to create dynamic and personalized email campaigns that drive engagement and conversion.

  • A/B Testing & Optimization: Test subject lines, content, send times, and layouts within HubSpot to continuously improve email performance and user experience.

  • Performance Analysis: Track, analyze, and report on email campaign metrics (open rates, CTR, conversions, etc.) in HubSpot, providing insights for optimization.

  • Campaign Performance Reporting: Build and analyze campaign performance reports in HubSpot to measure effectiveness and inform future strategies.

  • Compliance & Best Practices: Ensure all email communications align with GDPR, CAN-SPAM, and other relevant regulations within HubSpot’s compliance framework.

  • Integration & Automation: Work with HubSpot marketing automation tools to improve campaign efficiency and ensure seamless integration with sales and CRM functions.

  • Collaboration: Work closely with content, design, and sales teams to align email marketing efforts with overall business goals and customer journey strategies.

Qualifications

Student in technical or technological degrees in Social Communication, audiovisual production, Business Administration, Data Operation among others with Capacity for tactical execution.

Fluency in both oral and written English. B2+ level minimum. You will be working with an international team located in both the US and LATAM

Willingness to enhance understanding of campaign performance analytics for conversion rate optimization (CRO), including the ability to review and interpret data within HubSpot reporting and Google Analytics. 

Familiarity with HubSpot CRM, including email automation and marketing workflows, to optimize segmentation, personalization, and lead nurturing strategies.

Interest in email marketing, CRM strategy, and customer engagement, with a desire to expand knowledge in automation, segmentation, and campaign optimization.

Commitment to continuous learning and professional development in marketing automation, A/B testing, and performance tracking.

Analytical mindset with the ability to interpret campaign performance metrics and recommend improvements for enhanced engagement and conversion rates.

Strong communication and collaboration skills, working effectively with marketing, sales, and design teams.

Attention to detail and ability to manage multiple campaigns while meeting deadlines.

Familiarity with or willingness to learn project management tools such as Aha!, Trello, Asana, or Jira.

Passion for staying updated on industry trends, email marketing best practices, and CRM innovations.

 

Additional Information

  • A dynamic and supportive work environment that fosters innovation and creativity
  • Opportunities for professional growth and development
  • A chance to be part of a company leading the way in digital transformation and automation
  • We are a fully remote culture
What You Should Know About Marketing and CRM Intern, Yuxi Global

Are you looking to kickstart your career in marketing and CRM? Yuxi Global, a leader in providing innovative digital solutions for the Life Sciences sector, is searching for a Marketing and CRM Intern to join our dynamic team in Medellín, Colombia. In this vibrant role, you will have the chance to directly collaborate with the VP of marketing and contribute to our mission of driving engagement and customer retention through effective email marketing and CRM strategies. As an intern, you will take on exciting responsibilities like planning and deploying targeted email campaigns using HubSpot, optimizing CRM workflows, and analyzing engagement metrics to maximize marketing performance. You will learn to craft personalized email campaigns based on customer data, conduct A/B testing to enhance performance, and ensure compliance with industry regulations. Yuxi Global is all about empowering you with hands-on experience in a fast-paced environment that encourages continuous learning and professional growth. We pride ourselves on our fully remote culture, giving you the flexibility to work alongside our talented IT professionals across the Americas. If you are passionate about marketing automation and eager to make a significant impact, this opportunity is for you! Join us and be part of a company that values innovation and supports your journey in the ever-evolving world of digital marketing.

Frequently Asked Questions (FAQs) for Marketing and CRM Intern Role at Yuxi Global
What are the main responsibilities of a Marketing and CRM Intern at Yuxi Global?

As a Marketing and CRM Intern at Yuxi Global, your main responsibilities will include executing and optimizing email marketing strategies, managing HubSpot CRM workflows, and analyzing engagement metrics to enhance lead nurturing and customer retention. You'll have the opportunity to create targeted email campaigns, implement A/B testing for improved performance, and collaborate with various teams to align marketing efforts with business goals.

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What qualifications are needed to become a Marketing and CRM Intern at Yuxi Global?

Yuxi Global is looking for candidates who are students in technical or technological degrees related to social communication, audiovisual production, business administration, or data operations. A strong command of English (B2+ level) is required, along with an analytical mindset and a willingness to learn about campaign performance analytics, email marketing, and CRM strategies.

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How will the Marketing and CRM Intern at Yuxi Global gain practical experience?

The Marketing and CRM Intern at Yuxi Global will gain practical experience through hands-on responsibilities like managing email campaigns in HubSpot, optimizing CRM workflows, and analyzing campaign performance metrics. This role allows for direct collaboration with seasoned marketing professionals, providing valuable exposure to real-world marketing automation and data-driven decision-making.

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Is experience with HubSpot CRM necessary for the Marketing and CRM Intern position at Yuxi Global?

While familiarity with HubSpot CRM is beneficial, it is not a strict requirement for the Marketing and CRM Intern role at Yuxi Global. The company is open to candidates who demonstrate a keen interest in learning and growing their skills in email marketing, CRM strategy, and customer engagement.

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What type of work environment can a Marketing and CRM Intern expect at Yuxi Global?

Yuxi Global offers a dynamic and supportive work environment that fosters innovation, creativity, and continuous learning. As a fully remote company, interns can enjoy the flexibility to work from anywhere while being part of a global team committed to digital transformation and excellence in marketing.

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Common Interview Questions for Marketing and CRM Intern
Can you describe your experience with email marketing?

Discuss any past projects or coursework that involved creating email campaigns. Highlight specific tools you used, like HubSpot, and focus on your ability to analyze open rates and conversions for optimization.

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How do you approach optimizing CRM workflows?

Explain your understanding of CRM systems, specifically HubSpot, and articulate how you would use segmentation and automation to enhance customer engagement and retention. Mention examples if available.

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What strategies would you use for A/B testing email campaigns?

Share your knowledge of A/B testing and suggest variables to test, such as subject lines or call-to-action buttons. Emphasize the importance of measuring results and applying insights to future campaigns.

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How do you stay updated on marketing trends and best practices?

Mention various resources like online courses, webinars, industry blogs, or professional networks you follow. Discuss how you've implemented learned strategies in past experiences if applicable.

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What metrics would you track to measure the success of a marketing campaign?

Focus on key performance indicators (KPIs) like open rates, click-through rates, conversion rates, and customer feedback. Explain how you would use these metrics to refine and improve future campaigns.

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Can you give an example of a time you worked in a team setting?

Provide an example of a group project or collaboration where you contributed to a goal. Highlight your communication skills and how you adapted to different perspectives within the team.

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What is your understanding of GDPR and CAN-SPAM regulations?

Discuss your familiarity with these regulations, emphasizing the importance of compliance in email marketing to protect user data and avoid penalties while ensuring effective communication.

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Describe a time when you had to analyze data to make a decision.

Share a specific example from your academic or professional experience where you analyzed data for insights. Articulate how the interpretation of this data led to actionable recommendations.

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What tools or software are you experienced with for marketing automation?

List relevant tools you've used, focusing on HubSpot if applicable. Describe how these tools have contributed to your understanding of marketing automation and campaign management.

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Why do you want to work as a Marketing and CRM Intern at Yuxi Global?

Share your passion for marketing and technology and express your enthusiasm for learning within a dynamic company like Yuxi Global, which values innovation and offers opportunities for growth.

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Yuxi Global's In-house or cloud applications are one of the best ways to offer technological services to your customers or employees. They are scalable and easy to deploy, they reduce operational costs, they enhance user communication and interact...

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DATE POSTED
February 9, 2025

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