Senior Analyst -Pricing Strategy & Operations

As a Senior Analyst - Pricing Strategy & Operations at Zscaler, your key responsibilities will include managing the full lifecycle of pricing operations, ensuring efficient execution of pricing and licensing proposals, and assisting sales and operational teams with their inquiries. You'll be conducting in-depth market analysis and competitive intelligence to inform pricing strategies and drive alignment with overall business goals.

To qualify for the Senior Analyst - Pricing Strategy & Operations role at Zscaler, candidates should possess a Bachelor’s degree or equivalent experience, along with a minimum of 3 years in Business Operations, Deal Management, or Competitive Intelligence. Experience in a SaaS environment and familiarity with pricing strategy or operations are highly desirable.

At Zscaler, we believe diversity drives innovation and success. We encourage individuals from all backgrounds to apply for the Senior Analyst - Pricing Strategy & Operations position. Our commitment to creating an inclusive culture is reflected in our hiring practices and support for our employees.

Preferred skills for the Senior Analyst - Pricing Strategy & Operations role at Zscaler include proficiency in Salesforce CPQ, strong qualitative and quantitative research abilities, and experience with New Product Introductions and Pricing/Sales Operations. These skills will help in effective analysis structuring and insight extraction.

Zscaler offers a comprehensive benefits program for the Senior Analyst - Pricing Strategy & Operations position, including various health plans, vacation and sick leave, parental leave options, retirement plans, and education reimbursement, among others, to support employees through all life stages.

In your answer, focus on specific projects where you developed pricing strategies, highlighting how these strategies benefited your previous employers. Discuss your approach to analyzing market trends and competitive intelligence that align with Zscaler's objectives.

Discuss your process for handling pricing inquiries, emphasizing communication with sales teams, addressing their concerns efficiently, and providing timely solutions. Mention any tools or systems you use to streamline this communication.

Share your methodologies for gathering market intelligence, such as quantitative surveys and qualitative interviews. Highlight how this information can inform pricing strategies and decision-making that aligns with Zscaler’s goals.

Provide a specific example of a process inefficiency you identified, the steps you took to improve it, and the results of your actions. This response should illustrate your analytical skills and proactive approach.

Discuss a specific challenge related to pricing operations, including how you addressed the issue, lessons learned, and the overall impact of your solution on the organization.

Explain your approach to competitive analysis, focusing on the importance of data collection, analyzing competitor pricing models, and identifying market trends that can be leveraged by Zscaler.

Discuss your process for aligning pricing strategies with business goals, including collaboration with cross-functional teams, regular reviews of market data, and adaptability to changes in the business landscape.

Mention specific tools, such as Salesforce CPQ and data analytics platforms, that you've found effective in managing pricing operations. Discuss how they improve efficiency and accuracy in decision-making.

Outline your familiarity with the Quote-to-Cash process and provide examples of your contributions in previous roles, emphasizing your understanding of each stage and how it ties into pricing strategy.

Articulate your thoughts on effective pricing strategies, discussing factors such as market positioning, competitive benchmark analysis, customer value perception, and adaptability to changing market conditions.