Entry Level Insurance Specialist - Roofing Industry* - job 1 of 2

As an Entry Level Insurance Specialist at Bone Dry Roofing, you will assist clients in filing insurance claims for roofing damage. Your responsibilities include assessing roof damage, generating detailed cost estimates, advising clients on the claims process, communicating with insurance adjusters, and ensuring timely follow-up on claims. You'll also keep detailed records of all interactions and maintain documentation of communications with clients and insurance companies.

To qualify for the Entry Level Insurance Specialist position at Bone Dry Roofing, candidates should have a high school diploma or equivalent; a Bachelor's degree in business or insurance is preferred. A valid driver's license is necessary, and while knowledge of the construction or roofing industry is a plus, we are willing to train candidates with a good attitude and eagerness to learn. Background experience in insurance claims processing is beneficial but not mandatory.

Yes! Bone Dry Roofing is committed to helping you succeed as an Entry Level Insurance Specialist. We provide comprehensive training to ensure you're comfortable with the insurance claims process and familiar with necessary tools and software. Whether you're new to the field or looking to switch careers, we are here to support your growth.

The Entry Level Insurance Specialist position at Bone Dry Roofing offers a competitive pay rate starting at $21 per hour. Additionally, once fully trained, you'll have the opportunity to earn commission based on approved supplements, which can significantly supplement your income. This role also includes various benefits such as medical, dental, and vision insurance!

As an Entry Level Insurance Specialist at Bone Dry Roofing, you can enjoy a robust benefits package, including medical, vision, and dental insurance, a 401(k) plan, company-paid life insurance, short-term disability, paid time off, and holidays. You'll also have free access to our on-site gym! We believe in taking care of our employees and providing a positive work-life balance.

When answering this question, consider sharing your passion for helping others and your interest in the insurance field. Emphasize your desire to learn about the roofing industry and the satisfaction of facilitating smooth claims processes for clients.

It’s vital to remain calm and empathetic. Acknowledge their feelings, listen to their concerns, and reassure them that you are there to assist in resolving the issue. Your goal should be to provide clarity and support through the claims process, making it as hassle-free as possible.

Think of a specific example from your past experiences, even if unrelated to insurance. Explain the situation, the steps you took to resolve it, and the positive outcome. This will demonstrate your problem-solving skills and initiative.

You may want to mention specific software you have used in previous jobs or any relevant programs like Microsoft Office. If you're not familiar with certain applications, express your willingness to learn and adapt quickly to new technologies.

If you have previous experience, share this. If not, discuss your eagerness to learn and how your background in customer service or related fields has prepared you to navigate new information quickly. Show enthusiasm for building expertise in the roofing and insurance fields.

Talk about your attention to detail and organizational skills. Discuss your approach to keeping records and documenting communications, stressing the importance of clarity and thoroughness in every claim to ensure timely processing.

Explain your method for prioritizing based on urgency, deadlines, and client needs. Share techniques such as to-do lists or productivity tools you use to manage your workflow effectively without sacrificing quality.

Research Bone Dry Roofing beforehand and mention specific qualities that resonate with you – perhaps their commitment to customer service or their supportive team culture. Show your enthusiasm for contributing positively to their mission.

Demonstrate your commitment to continual learning by sharing strategies like attending training sessions, subscribing to industry newsletters, or joining professional organizations to remain informed about the insurance landscape.

The ability to communicate effectively with clients and insurance adjusters is crucial. Mention how building relationships and understanding client needs can foster trust throughout the claims process, leading to better outcomes.