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Area Director of Sales

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Company Description

If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.

Come join our Flock!

Job Description

Reports To: VP, Hotel Operations

Supervises: One to three Sales Managers and/or Coordinators

General Purpose: The Area Director of Sales & Marketing is responsible for maximizing all revenues coming in to the assigned hotels while maintaining excellent customer service for both internal and external customers

Specific Responsibilities:

Efforts will include, but not be limited to, hiring, training and management of sales and yield management teams, analysis and reporting of sales metrics, oversight of all events from a brand perspective; management of advertising, electronic outreach and public relations efforts to all market segments and oversight of all print and electronic communication tools

Directly responsible for achieving and maximizing all assigned hotels’ revenues while consistently delivering the best service, quality and value to every customer, every time.

Maintains effective and positive involvement with key community and networking organizations.

Analyzes assigned hotels’ demand segments, sources of business for each market and demand segment, and manages pricing and rooms inventories to maximize revenues and profits

Knows the principal competition for each segment and leverage hotel's relative strengths against each

Meets or exceeds sales goals for group bookings/corporate accounts, new leads, contacts and number of weekly sales calls

Personally demonstrates a commitment to customer service by soliciting and responding promptly to guest needs

Finalizes contracts for group bookings

Converses with hotels department heads to plan function details, such as space requirements, publicity, time schedule, food service and decorations

Executes cut-off dates on group bookings

Plans and conducts pre-cons and post-cons

Prepares and mails brochures, menus to prospective clients

Analyzes requirement of function, outline available hotels facilities and service offered and quote pricing

Assists in planning and participating in sales blitz for each property

Aggressively pursues all appropriate opportunities for outside customer solicitation and relationship building

Other duties as assigned by your supervisor or manager.

Qualifications

Computer competency required: Proficiency with Microsoft Office, Database Management, and Web Browsing.

Must be positive, results oriented and able to work under pressure

Excellent written and verbal communication skills and ability to work with a diverse group of team members including sales managers, food and beverage staff, public relations professionals and journalists

Demonstrated sales ability

Proven success with prospecting and solicitation of new business

Must be available to work some nights and/or weekends. Position requires dedication to clients and a minimum of 45 to 55 hours per week

Ability to identify and develop accounts with individual guest room needs

Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve concerns

Strong sales skills with thorough knowledge of sales techniques, ability to up sell products and services, and proven closing ability

Ability to anticipate and analyze client needs and effectively negotiate pricing

Knowledge of contractual agreements and associated legal implications.

Aggressive, self-motivated work habits.

Knowledge of Hotel operations, services, and facilities.

Knowledge of Food and Beverage and Banquets and Catering

Must pass a background check

Education/Formal Training:

Bachelor’s Degree required

Experience:

Minimum ten years of hotel sales and management experience required.

Travel Requirements

Travel will be required to assigned properties on a regular basis.

Some further travel may be required for conferences and other meetings.

Additional Information

All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

Average salary estimate

$95000 / YEARLY (est.)

min

max

$70000K

$120000K

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What You Should Know About Area Director of Sales, AccorHotel

If you're an enthusiastic and experienced sales leader, the Area Director of Sales position at 21c Museum Hotels in Cincinnati, OH is your next big opportunity! Join a vibrant team that values art and hospitality, blending them into a unique guest experience. Reporting directly to the VP of Hotel Operations, you will oversee a capable team of up to three Sales Managers and Coordinators, guiding their efforts to maximize revenue while delivering exceptional customer service. Your role will encompass strategic hiring and training, analyzing sales metrics, and actively managing advertising and public relations efforts. You'll be the point person for ensuring our hotels not only meet but exceed revenue targets, building strong community relationships and participating in networking activities. We’re looking for someone with a robust background in sales management, preferably someone who thrives under pressure and has a knack for identifying opportunities and negotiating deals. You'll engage with clients to ensure their needs are met, finalize contracts for group bookings, and plan events. Your computer skills will come in handy, as you'll be using Microsoft Office and various database management tools to guide your decision-making. Together with your sales team, you'll establish effective pricing strategies and successfully group bookings. If you’re self-motivated, results-oriented, and committed to excellence, this position at 21c Museum Hotels is your chance to make a mark in the industry while enjoying a vibrant work environment that celebrates creativity and collaboration.

Frequently Asked Questions (FAQs) for Area Director of Sales Role at AccorHotel

What are the main responsibilities of the Area Director of Sales at 21c Museum Hotels?

The Area Director of Sales at 21c Museum Hotels is primarily responsible for maximizing revenue across the assigned hotels. This includes overseeing sales and yield management teams, analyzing sales metrics, managing advertising efforts, and enhancing customer service. You'll also develop community connections, ensure all visitors receive outstanding service, and lead your team to achieve and exceed sales goals.