FT Server Assistant - Olympic Bar

As a FT Server Assistant at the Fairmont Olympic Hotel's Olympic Bar, your main responsibilities will include supporting servers to create an outstanding dining experience, preparing and maintaining dining areas, welcoming guests warmly, and assisting in the delivery of food and beverages. These duties are vital for ensuring prompt service and guest satisfaction.

Candidates for the FT Server Assistant position at Olympic Bar in the Fairmont Olympic Hotel should ideally have prior upscale serving experience. It's important to be able to work in fast-paced environments and possess a valid authorization to work in the USA. Additionally, a Food Handlers Card and MAST Permit are required to ensure all health and safety standards are met.

The FT Server Assistant position at the Fairmont Olympic Hotel offers an hourly pay of $21.25 plus tips. In addition to competitive pay, you will also enjoy various benefits including an employee travel program, paid meal breaks, medical and dental insurance, a 401K plan with a 4% match, and opportunities for growth and learning within the Fairmont brand.

The Fairmont Olympic Hotel is dedicated to fostering an inclusive environment for all employees. When hiring for the FT Server Assistant role, we actively seek to attract, recruit, and promote diverse talent from all backgrounds. Our aim is to create a workplace that reflects the rich diversity of our community while providing equal opportunity for everyone.

Absolutely! The Fairmont Olympic Hotel values talent development and offers opportunities for growth within the property and across the globe. As a FT Server Assistant at Olympic Bar, you will have access to learning programs and can advance within the organization, making it a great first step into a rewarding hospitality career.

When answering this question, highlight your relevant experience in similar roles, focusing on your ability to work in upscale dining environments and your passion for providing excellent service.

It's essential to remain calm and professional in these situations. Share an example that demonstrates your conflict resolution skills and your ability to turn a negative experience into a positive one.

Use the STAR method (Situation, Task, Action, Result) to convey a specific instance where your actions significantly enhanced a guest’s experience, showing your dedication to hospitality.

Emphasize the importance of collaboration in creating a smooth dining experience. Discuss how you've worked with your colleagues to support one another, focusing on communication and shared goals.

Discuss the practices you follow to maintain cleanliness and organization, such as regular checks throughout service, proper table settings, and adherence to health and safety regulations.

Explain your strategies for managing your time and responsibilities, highlighting your ability to remain focused and how you make quick decisions to ensure guest satisfaction.

Discuss your knowledge of food safety regulations and the importance of adhering to best practices, such as holding temperatures, avoiding cross-contamination, and having the necessary certifications.

Describe how you assess your performance and remain attentive to guest needs, sharing any techniques you employ to maintain high service standards throughout different shifts.

Illustrate your interest in the Fairmont Olympic Hotel by mentioning its history, reputation for excellence, and your alignment with its values, especially around guest experience and community involvement.

Be clear about your availability while expressing your willingness to work early mornings, weekends, and holidays, which are essential for a role like the FT Server Assistant.