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Part Time Cashier

About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States.  Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Service, Passion, Respect, Integrity, Teamwork and Excellence

About Westlake Ace Hardware

Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States.  Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States.  Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:

Service, Passion, Respect, Integrity, Teamwork and Excellence

General Job Summary

The Cashier is responsible for register transactions involving the sale and/or return of merchandise.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

Customer Service

  • Project a positive representation of Westlake Ace Hardware.
  • Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
  • Project a friendly, outgoing demeanor; work well with customers as well as associates.
  • Clear customer checkout lines quickly and efficiently.
  • Answer and monitor all calls and pages promptly, courteously and effectively.
  • Communicate any problem or issue that requires management assistance.
  • Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
  • Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations

  • Follow all cash register transaction procedures.
  • Responsible for balancing of register drawer.
  • Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
  • Participate in store and Cashier meetings.

Front End Appearance and Upkeep

  • Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
  • Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
  • Ensure fresh ads are stocked in shopping carts at all times.
  • Ensure forms and supplies are stocked at all times.
  • Assist with decorating the front end according to the Store Support Center program.
  • Call for cart pickups when necessary.
  • Inform management when merchandise returns need to be put away.
  • Perform all other duties as assigned.

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:

  • SERVICE – Amaze our customers, our associates and our communities by delivering on our helpful promise.
  • PASSION – Showing our love for the work we do, our customers, and our associates.
  • RESPECT – A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
  • INTEGRITY – An authentic commitment to moral and ethical behavior.
  • TEAMWORK – Together we can achieve extraordinary things.
  • EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement.

Minimum Skills, Requirements and Qualifications

  • High School or GED equivalent.
  • Cashier experience preferred. Customer service experience preferred.
  • Standing, walking, lifting (up to 25lbs) and climbing.

Compensation Details

$13-$15

For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/Westlake_External

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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

Average salary estimate

$14000 / YEARLY (est.)
min
max
$13000K
$15000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Part Time Cashier, Ace Hardware

Join our awesome team at Westlake Ace Hardware as a Part Time Cashier in our Raleigh, NC location! At Westlake Ace Hardware, we pride ourselves on our core values of Service, Passion, Respect, Integrity, Teamwork, and Excellence. Your primary responsibility as a cashier will be to manage register transactions, ensuring that our customers receive a fantastic experience every time they visit. You’ll be greeting customers with a smile and helping them navigate our store, showcasing your product knowledge, and always keeping a friendly demeanor. We look for team players who can promptly assist in keeping checkout lines clear, answering calls courteously, and communicating effectively with both management and customers. Balancing the register drawer accurately and adhering to store programs will be essential in this role. You won’t just be behind the register—your contributions will ensure that our front end remains organized and appealing, from stocking fresh ads to assisting in merchandise returns. Ideally, you’ll have a high school diploma or equivalent, with cashier and customer service experience being a definite plus. If you're ready to make a difference in our community while growing your skills in a supportive environment, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Part Time Cashier Role at Ace Hardware
What are the main responsibilities of a Part Time Cashier at Westlake Ace Hardware?

As a Part Time Cashier at Westlake Ace Hardware, your primary responsibilities will include processing register transactions for sales and returns, providing exceptional customer service, and maintaining the cleanliness and organization of the front end. You’ll greet customers, assist them in locating products, and ensure that checkout lines are managed efficiently.

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What skills and qualifications are required for the Part Time Cashier position at Westlake Ace Hardware?

For the Part Time Cashier position at Westlake Ace Hardware, candidates are typically required to have a high school diploma or GED equivalent. Previous cashier experience and customer service experience are preferred, along with the ability to stand, walk, lift up to 25lbs, and climb. Strong communication skills and a friendly demeanor are essential for this role.

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How does Westlake Ace Hardware ensure customer satisfaction with their Cashiers?

Westlake Ace Hardware prioritizes customer satisfaction by training their Part Time Cashiers to embody core values such as Service, Respect, and Excellence. Cashiers are encouraged to project a positive attitude, greet customers, and build strong relationships while providing knowledgeable assistance about the products.

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What is the work environment like for a Part Time Cashier at Westlake Ace Hardware?

The work environment for a Part Time Cashier at Westlake Ace Hardware is friendly and team-oriented. Cashiers work alongside dedicated associates, focusing on creating a welcoming atmosphere for customers. The role includes various tasks that contribute to the overall store experience, promoting teamwork and effective communication.

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What hours can a Part Time Cashier expect to work at Westlake Ace Hardware?

As a Part Time Cashier at Westlake Ace Hardware, you can expect flexible working hours that may vary based on store needs and your availability, typically including evenings and weekends. This role is ideal for individuals seeking part-time employment while balancing other commitments.

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Common Interview Questions for Part Time Cashier
What experience do you have as a cashier?

When discussing your cashier experience, focus on specific roles you've held, emphasizing your customer service skills, cash handling, and any relevant software you’ve used. Highlight how you maintained accuracy and efficiency at the register while delivering outstanding service.

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How do you handle difficult customers?

Take this opportunity to provide an example of how you've managed difficult customer situations in the past. Explain your approach to staying calm, listening attentively, and finding solutions to resolve their concerns effectively.

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How would you prioritize your tasks during busy times as a cashier?

In your response, mention strategies such as remaining focused on customer interactions while quickly addressing the flow of checkout lines. Discuss being proactive about assisting co-workers and communicating effectively with your team to handle peak times.

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What do you understand about Westlake Ace Hardware's core values?

Demonstrating an understanding of Westlake Ace Hardware's core values—Service, Passion, Respect, Integrity, Teamwork, and Excellence—shows alignment with the company's mission. You can discuss how these values resonate with you personally and how you embody them in customer interactions.

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Why do you want to work at Westlake Ace Hardware as a Part Time Cashier?

Your answer should reflect genuine enthusiasm for the company and the role. Mention any positive experiences you have had with the brand in the past or how Westlake Ace Hardware's focus on community service aligns with your values and career goals.

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How do you ensure accuracy when managing cash transactions?

Discuss specific methods you use to maintain accuracy, such as double-checking amounts, following established procedures, and always being attentive during transactions, which reduces errors and builds trust with customers.

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Can you describe a time when you provided excellent customer service?

Provide a specific example where you went above and beyond for a customer. Detail the situation, your actions, and the positive outcome, reinforcing your commitment to outstanding service.

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How would you keep the front end organized and appealing?

Explain your perspective on maintaining cleanliness and organization within the checkout areas. Discuss the importance of facing merchandise, keeping supplies stocked, and ensuring promotional materials are visible to enhance the customer shopping experience.

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Tell me about a time when you worked effectively on a team.

Share a specific anecdote that showcases your ability to collaborate with colleagues. Emphasize communication, mutual support, and how you contributed to the team’s success, linking it to the teamwork value central to Westlake Ace Hardware.

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What do you do when you don't know the answer to a customer's question?

A strong response here would detail your proactive approach to customer service. Explain that you would politely acknowledge the customer's question, seek assistance from a knowledgeable team member, and follow up to ensure the customer leaves satisfied.

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Part-time, on-site
DATE POSTED
April 9, 2025

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