General Service Technician
It’s a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full timeExempt/Non Exempt:
Job Description:
Why Choose a Career with the AAA The Auto Club Group (ACG) / AAA Car Care:
At AAA Car Care, we are your preferred automotive experts providing customers with friendly, knowledgeable advice and technical expertise. With 34 stores and counting, we are the largest chains of AAA club-owned repair facilities in the USA. In our clean and conveniently located facilities, we offer a full range of automotive repair and maintenance services to AAA members and non-members. Every AAA Car Care facility is staffed with ASE-certified technicians who ensure that every car is treated with the utmost care.
Now you know about us, but who are you? You are likely someone who is mechanically inclined, enjoys working on automobiles and providing excellent customer service. Learning and growing professionally is something that is important to you and at AAA Car Care, you will find that and more.
We are members serving members. We are committed. We aspire to create a workplace that helps others, members and team members alike. This is What Makes Us . . . Us. Come join our team!
A day-in-the-life of a General Service Technician:
General Service Technicians complete routine scheduled maintenance service on automobiles and trucks, as directed by a Manager or Service Advisor. They spend their day performing basic automotive repair, adjustments and maintenance procedures, including, but not limited to; oil changes, tire replacement & repairs and general vehicle maintenance.
In this role, General Service Techs will also have the opportunity to:
Drive vehicles into service bays, prepare them for and complete digital vehicle inspection
Test drive vehicles and prepare vehicle for delivery to customer, after necessary repairs and maintenance are complete
Keep the shop clean and organized to ensure a positive member / customer experience
Learn from Technician A, B and C colleagues to further advance your career
How we reward our employees:
You know compensation goes way beyond take-home pay. AAA offers best in class benefits including, but not limited to following:
Excellent medical, dental, vision and prescription
Free AAA membership
Free uniforms and shoes
Up to 3 weeks of vacation in your first year
11 paid holidays
We offer profit sharing, and 401k with matching contributions.
Automatic 4% 401K employer contribution
Additional 401K match of 50% up to 6% contribution
(6% personal contribution @ 50% match = 3% company contribution + 4% automatic company contribution = 7% of your annual income)
Pay rates starting at $27,000 annual (rate based on experience + annual bonus eligibility)
In addition to base hourly pay, General Service Technicians are eligible for:
Annual Incentive Opportunity
Certification Bonus Opportunity
We are committed to work-life balance
Closed Sundays
Shorter workdays than competitors (we close at 6pm)
Monday – Friday, hours are 7:30am-6pm
Saturday, hours are 8am to 4pm
Closed major holidays
We are looking for candidates who:
Required Qualifications:
Have a High School diploma, GED or Technical school certification
Possess valid driver’s license
Have mechanical aptitude
Are knowledgeable about automotive and/or truck systems, tools and technical resources and are able to independently perform a variety of basic repairs and maintenance of automobile and truck vehicles
Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area.
Are able to consistently provide exceptional customer service and improve customer service scores
Preferred Qualifications:
G1-Auto Maintenance & Light Repair
State inspection certificate, where applicable
AC 609 Certification
Work Environment
May experience loud noises and odors intermittently in the shop environment.
This position involves standing, walking and normal physical mobility, including reaching, grabbing, lifting and carrying automotive parts and equipment (averaging up to approximately 80 pounds in weight)
Must have own tools appropriate for their skill level for use in the center.
Must be able to work in the heat, as some locations do not have air conditioning. Fans are present in all facilities.
Must be able to maintain working on your feet in a concrete facility for the entire work shift.
Interested in learning more? Apply Today!
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit www.aaa.com
Important Note:
ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
Are you passionate about cars and looking for an exciting opportunity in the automotive industry? Look no further! AAA The Auto Club Group is on the hunt for a dedicated General Service Technician to join our team in Fayetteville, NC. As part of AAA Car Care, the largest chain of AAA club-owned repair facilities in the USA, you'll play a key role in providing exceptional service to our customers while working with cutting-edge tools and technology. In this full-time position, you’ll be responsible for performing routine maintenance and repairs on automobiles and trucks. Your day-to-day tasks will include everything from oil changes and tire repairs to conducting digital vehicle inspections. You won't just be fixing cars; you'll be part of a supportive workplace where your professional growth is a priority. Our ASE-certified technicians will be there to lend their expertise and help you advance your skills. At AAA Car Care, we pride ourselves on offering a rewarding atmosphere with competitive pay starting at $27,000 annually, plus bonuses and excellent benefits, including medical, dental, and vision coverage, a 401k plan with matching contributions, and up to three weeks of vacation in your first year. So, if you have a high school diploma, valid driver’s license, and a love for vehicles, we would love to hear from you! Join us at AAA The Auto Club Group and drive your career forward while providing top-notch service to our community.
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