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Water Quality Manager - job 1 of 3

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a Water Quality Manager to support the Chicago Department of Water’s Capital Improvement Program (CIP). This position with managing various tasks including water quality testing, regulatory compliance/reporting, and stakeholder communications. In addition, this position will coordinate with Program Management Office (PMO) applied technologies staff on water quality data analytics and dashboarding. The responsibilities of this position include, but are not limited to:

  • Lead, manage, and mentor the water quality team with under ten people, fostering a collaborative and high-performance work environment.
  • Develop/implement/enhance standard operating procedures for emergency response ; and support DWM in coordinating with relevant stakeholders during emergencies.
  • Support DWM with stakeholder collaboration and manage initiatives to maintain and improve water quality management processes and timely PMO actions such as data collection and comprehensive water quality reporting.
  • Manage various workflows related to water quality monitoring, testing, and analysis.
  • Ensure that sampling schedules, testing protocols, and reporting timelines are consistently met.
  • Coordinate data analytics and dash boarding efforts with Applied Technologies Task Leader. Analyze water quality data and trends, gain insights and lead continuous improvements.
  • Lead and develop required water quality reports. Implement and maintain rigorous quality control processes to ensure the accuracy and reliability of water quality reports.
  • Ensure compliance with regulatory standards and reporting requirements and stay abreast of national/state/local regulations.
  • Manage recruitment, training, and development of Water Quality team members.

Qualifications

Minimum Requirements

  • Bachelor’s degree in environmental science or engineering with emphasis on water quality and 4+ years of relevant experience in water distribution systems or demonstrated equivalency of experience and/or education.
  • Relevant professional licensing and certifications in Illinois or the ability to obtain one within first 6 months of employment (PE, ENV SP, PMP). 

Preferred Qualifications

  • Project Management Professional (PMP) Certification
  • 10+years of progressive experience in water quality management for municipal drinking water distribution systems, specifically in addressing water quality issues with lead and copper service lines.
  • Regulatory knowledge/expertise in lead and copper service line replacement requirements.
  • Candidates must have proven interpersonal skills, including client interaction, public speaking, and persuasive ability; strong project financial management along with ability to lead diverse, multi-disciplined teams.

Additional Information

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

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Average salary estimate

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What You Should Know About Water Quality Manager, AECOM

Join AECOM as a Water Quality Manager in Chicago, IL, where you can make a real difference in the community while advancing your career. At AECOM, we're dedicated to improving the world through innovative infrastructure solutions, and your role will be vital in ensuring the safety and quality of our water systems. As the Water Quality Manager, you'll oversee critical tasks such as water quality testing and regulatory compliance, leading a dynamic team of up to ten professionals. With your leadership, you'll develop and implement standard operating procedures for emergency responses, ensuring effective communication with stakeholders during critical situations. Additionally, you'll manage workflows related to water monitoring and testing while coordinating analytics and dashboarding efforts with our Applied Technologies staff. Your insights will drive continuous improvements in our water management processes. With a strong emphasis on maintaining rigorous quality control and staying updated on regulations, you'll ensure that our operations not only meet but exceed compliance standards. We’re looking for someone who has a bachelor’s degree in environmental science or engineering and at least four years of relevant experience. If you have a track record of managing diverse teams and a passion for improving public services, we invite you to bring your expertise to AECOM and help us deliver a better world.

Frequently Asked Questions (FAQs) for Water Quality Manager Role at AECOM
What are the responsibilities of a Water Quality Manager at AECOM?

As a Water Quality Manager at AECOM, your responsibilities include managing water quality testing, ensuring regulatory compliance, and leading a team focused on water management processes. You'll develop emergency response SOPs, collaborate with stakeholders, and analyze water quality data for continuous improvement.

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What qualifications do I need to become a Water Quality Manager at AECOM?

To qualify for the Water Quality Manager position at AECOM, candidates should have a bachelor's degree in environmental science or engineering with a focus on water quality and at least four years of relevant experience. Professional licenses like PE or PMP are also advantageous.

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How does AECOM support Water Quality Managers in their roles?

AECOM provides comprehensive support for Water Quality Managers through ongoing training, access to advanced technologies, and a collaborative team environment. This enables managers to excel in project management and ensure compliance within municipal water systems.

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What kind of projects will a Water Quality Manager at AECOM work on?

As a Water Quality Manager at AECOM, you will work on exciting projects aimed at enhancing municipal drinking water distribution systems and addressing significant challenges, such as managing lead and copper service lines and improving overall water quality management.

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What benefits does AECOM offer to its Water Quality Managers?

AECOM offers a competitive benefits package that includes health insurance, paid time off, retirement plans, and professional development opportunities. As part of a global team, you'll have the resources and support to build a fulfilling career.

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Common Interview Questions for Water Quality Manager
Can you explain your experience with water quality management in municipal systems?

When answering this question, highlight specific projects you've led or participated in, focusing on your methods for maintaining compliance and improving water quality. Discuss any challenges faced and how you overcame them, emphasizing your analytical skills and teamwork.

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What strategies would you implement to ensure regulatory compliance as a Water Quality Manager?

Focus on your understanding of local and national regulations. Mention developing standard operating procedures, regular training for your team, and conducting audits to ensure compliance. Highlight any steps you’ve taken in previous roles to ensure adherence to regulations.

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How do you approach team leadership and development?

Share your philosophy on leadership, emphasizing collaboration and mentorship. Discuss specific methods you use to develop your team's skills through training and hands-on experience, and the importance of open communication to achieve team goals.

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What kind of software or tools have you experience with in water quality data analysis?

Discuss your familiarity with data analysis tools, like GIS software, water quality modeling platforms, or any specific dashboards you’ve used in previous roles. Provide examples of how these tools helped drive analytical insights and improve water quality initiatives.

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Describe a time you collaborated with external stakeholders for a water quality project.

Use the STAR method to describe your situation, the task, the actions you took to engage with stakeholders, and the outcome. Be specific about how you communicated effectively and managed stakeholder expectations to achieve a successful project outcome.

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How do you prioritize tasks in a fast-paced work environment?

Illustrate your methods for prioritization, such as using project management tools or techniques. Provide an example where effective prioritization led to successful project outcomes. This highlights your organizational skills and ability to work under pressure.

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What are your views on current challenges facing water quality management?

Discuss current issues, like lead contamination or climate change's impacts on water quality, and explain how you think effective management practices can address these challenges. Show your awareness of industry trends and proactive problem-solving approach.

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Can you give an example of how you maintained quality control in water quality reporting?

Provide a specific instance where you implemented protocols or checks to ensure the accuracy of water quality reports. Highlight the importance of data integrity and how it influenced stakeholder decisions or regulatory compliance in that scenario.

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How do you stay updated with the latest water quality regulations?

Discuss resources you utilize, such as professional associations, workshops, or industry publications. Mention specific instances where this knowledge helped you adapt to new regulations or improved your management practices.

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What motivates you to work in the field of water quality management?

Share your passion for ensuring safe drinking water, the impact this work has on public health, and any personal inspirations that drive you. This helps interviewers understand your commitment to the role and the industry.

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As the world’s trusted infrastructure consulting firm, we’re committed to managing our business with the utmost responsibility and to always strive for better – whether by reducing emissions, creating social value or diversifying our senior leader...

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DATE POSTED
April 8, 2025

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