Medical Licensing and Credentialing - Patient Navigator

As a Medical Licensing and Credentialing - Patient Navigator at Amaze Health, your primary responsibilities include processing provider applications for state licensing and insurance credentialing, ensuring timely communication with providers, maintaining accurate and secure provider files, and supporting the Patient Advocacy team with referrals. You’ll also be responsible for tracking non-responsive providers and completing projects within set deadlines.

To qualify for the Medical Licensing and Credentialing - Patient Navigator position at Amaze Health, you should have knowledge of initial credentialing and re-credentialing practices for healthcare professionals, along with experience in medical administration. Strong verbal and written communication skills, proficiency in Microsoft Office, and a detail-oriented approach are essential. Experience with state medical licensing is highly preferred.

In the role of Medical Licensing and Credentialing - Patient Navigator, you'll support the Patient Advocacy team by providing necessary referrals and assisting with phone support. This collaborative effort helps ensure that both providers and patients receive the care and attention they need throughout the healthcare process.

The work environment for a Medical Licensing and Credentialing - Patient Navigator at Amaze Health is dynamic and supportive. You’ll work closely with our Patient Advocacy and administrative teams in a collaborative setting that emphasizes communication, attention to detail, and the importance of patient care. The position requires you to be in the Denver, CO metro area for occasional in-person meetings.

The Medical Licensing and Credentialing - Patient Navigator role at Amaze Health offers an hourly wage ranging from $25 to $30, depending on experience and qualifications. This competitive compensation package reflects the essential work you will do in supporting our providers and enhancing patient care.

When answering this question, focus on your specific experiences related to medical licensing. Highlight any previous roles you've held that involved managing licensing applications, tracking compliance, or working with providers. Be ready to share examples that illustrate your knowledge and expertise in navigating the medical licensing landscape.

To effectively answer this question, outline your strategies for prioritization, such as utilizing task management tools, creating lists, and setting deadlines for yourself. Provide examples of situations where you successfully managed competing priorities while ensuring quality and compliance in your work.

In your answer, demonstrate your understanding of HIPAA regulations by discussing the specific practices you follow to maintain confidentiality and security of medical information. Include examples of policies or training you've undergone and how you implement them daily.

Explain your approach to following up with non-responsive providers, emphasizing the importance of clear, professional communication. Discuss techniques that you would employ to encourage timely responses and how you would document these interactions for tracking purposes.

Discuss the various resources you rely on, such as industry publications, webinars, networking with other professionals, or software tools designed for credentialing management. Highlight how staying informed helps you perform your job effectively.

When answering this question, define primary source verification and its importance in establishing a provider's credentials. Discuss how you have applied this process in your previous roles to ensure that providers' qualifications are accurate and current.

In your response, share your methods for building rapport and effective communication with providers, such as active listening, using professional language, and following up regularly. Provide examples of how these strategies have led to improved relationships and successful outcomes.

Focus on your coping mechanisms and organizational skills when handling stress. Discuss specific techniques you've utilized, such as time management practices, breaks for mental clarity, or mindfulness exercises, to maintain productivity and morale during high-pressure situations.

To respond effectively, discuss common challenges such as regulatory changes, provider responses, or managing high volumes of applications. Provide your perspective on how you would address these challenges through proactive planning and effective communication strategies.

Use this opportunity to connect your personal and professional values with the mission of Amaze Health. Discuss your commitment to patient empowerment and advocacy, and express your enthusiasm for contributing to a company focused on transforming healthcare for the better.