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Sr. Account Manager - North America, Project Kuiper

Description

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Amazon Kuiper is looking for experienced, self-starter Sales and Business Development Professional to drive adoption of Kuiper services with North American enterprise customers across multiple verticals (e.g. Energy, Manufacturing, Healthcare).

You are responsible for identifying, evaluating, negotiating, and managing complex deals with multiple key accounts. You are responsible for managing the lifecycle of complex cross-functional customers, delivering outcomes with cross-organizational impact. You execute and define BD/Sales strategies that complements product strategy with limited oversight from others. You not only implement, but also develop strategy for getting and delivering customer feedback.

You serve as a partner or thought leader for other BD teams on opportunities to contribute to the company. You contribute to strategic documents including but not limited to regional and vertical GTM and account plans. You own reporting on forecasting and planning the business impact of each opportunity, with a focus on actuals vs. plan targets.

You have the ability to deeply impact measurable business metrics are able to close or significantly grow large or more complex medium sized business opportunities.


Key job responsibilities
• Contribute to the build out of Amazon Kuiper service revenue with specific focus on key North American enterprise customers
• Be customer obsessed. Think on behalf of the customer and work to meet the customer’s stated and unstated needs and aspirations
• Execute strategic and tactical business development initiatives while working with key internal stakeholders (e.g., Amazon Kuiper product and engineering teams, legal, finance) and BD team colleagues
• Be the internal coordinator supporting complex contract negotiations and complex business requirements and activities which deliver results
• Adept at thinking strategically and analytically about business priorities, product, and technical challenges, with the ability to deliver target-based results working cross-organizationally


Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Basic Qualifications

- 5+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
- 5+ years of business development, partner development, sales or alliances management experience

Preferred Qualifications

- Experience developing detailed go to market plans

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Average salary estimate

$170600 / YEARLY (est.)
min
max
$128600K
$212600K

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What You Should Know About Sr. Account Manager - North America, Project Kuiper, Amazon

Are you an experienced professional with a knack for driving business development? If so, Project Kuiper has an exciting opportunity for you! We're on a mission to bridge the digital divide and provide fast, affordable broadband to underserved communities globally through our ambitious constellation of satellites. As a Senior Account Manager for North America, you will be at the forefront of this initiative, managing complex deals and partnerships with key enterprise customers across various sectors such as Energy, Manufacturing, and Healthcare. Your role will entail understanding customer needs, fostering relationships, and executing strategic plans in collaboration with our product and engineering teams. Your insights will help shape our business development strategies, ensuring we not only meet but exceed customer expectations. You’ll also play a crucial part in outlining our market strategies and report on the financial impact of our initiatives. This position offers a unique blend of strategic thinking and on-the-ground execution, making it perfect for a client-centric leader who can drive substantial revenue growth. Join us in making broadband accessible to all – apply now and let's shape the future together at Amazon Kuiper!

Frequently Asked Questions (FAQs) for Sr. Account Manager - North America, Project Kuiper Role at Amazon
What are the responsibilities of a Senior Account Manager at Project Kuiper?

As a Senior Account Manager at Project Kuiper, your responsibilities will include managing complex deals with key North American enterprise customers, executing and defining business development strategies, and collaborating with various internal teams to deliver results. You'll serve as a customer advocate, ensuring their needs are met, while also tracking business performance and reporting outcomes to inform future strategies.

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What qualifications are necessary for the Senior Account Manager position at Project Kuiper?

For the Senior Account Manager role at Project Kuiper, candidates must possess at least 5 years of direct sales or business development experience, particularly in software, cloud, or SaaS markets. A history of engaging with C-level executives and developing market strategies is also vital. Preferred qualifications include experience crafting detailed go-to-market plans.

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How does Project Kuiper ensure customer satisfaction in the Senior Account Manager role?

Project Kuiper places a strong emphasis on customer satisfaction by empowering Senior Account Managers to act as customer advocates. This involves deeply understanding customer needs, providing feedback from clients to influence product development, and executing strategic initiatives to ensure that customer expectations are not only met but exceeded.

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What type of training and support can I expect as a Senior Account Manager at Project Kuiper?

At Project Kuiper, new Senior Account Managers can expect comprehensive onboarding and ongoing training designed to equip them with the necessary tools and knowledge to succeed. Support from experienced team members, resources for professional development, and insights into the dynamic satellite broadband market will all be part of your experience.

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What is the career growth potential for a Senior Account Manager at Project Kuiper?

The Senior Account Manager position at Project Kuiper offers significant career growth potential. As a central figure in expanding our market presence, you'll have opportunities to take on greater responsibilities, lead teams, and contribute to high-level strategic decisions, paving the way for advancement within Amazon's broader business ecosystem.

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Common Interview Questions for Sr. Account Manager - North America, Project Kuiper
Can you describe your experience with high-stakes sales negotiations?

When answering this question, share specific instances where you successfully navigated complex negotiations, highlighting your strategic approach and the outcomes. Discuss the importance of understanding client needs and building rapport while achieving your sales targets.

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How do you prioritize multiple accounts and initiatives at once?

To answer this, detail your organizational strategies, such as using CRM tools, setting clear priorities based on revenue potential, and how you maintain communication with stakeholders to keep all initiatives on track.

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What strategies do you use to identify new business opportunities?

Discuss your methodologies for market research, networking, and staying informed about industry trends. Provide examples of how these strategies have led to successful partnerships or sales.

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How would you approach building relationships with C-level executives?

Focus on your relationship-building strategies, such as demonstrating value, understanding their business challenges, and maintaining consistent follow-ups. Share a personal success story that illustrates your ability to connect with senior leadership.

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What techniques do you utilize to understand customer needs?

Explain your techniques for active listening, conducting thorough needs assessments, and how you translate those needs into actionable solutions that align with your company’s offerings.

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Can you give an example of a successful go-to-market plan you've developed?

Provide a specific example of a go-to-market plan you created, outlining your process for market research, strategic alignment with product goals, and how this plan led to quantifiable success in the market.

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Describe a time you faced a significant challenge in a sales role. How did you overcome it?

Share a detailed narrative of a challenge, focusing on your problem-solving skills, teamwork, and how you leveraged your resources to turn the situation into a success.

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What do you consider when forecasting sales, and how do you track the accuracy of your forecasts?

Discuss the metrics and data points you consider when creating sales forecasts, along with the tools you use to track performance against these forecasts, demonstrating your analytical acumen.

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How do you collaborate with internal teams to achieve sales goals?

Highlight your experience working across departments such as engineering, legal, and marketing, emphasizing the importance of communication and collaboration to meet customer needs and drive sales success.

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What motivates you as a Senior Account Manager?

Discuss your passion for meeting customer needs, driving revenue growth, or making an impact in the community through your work. Sharing a personal connection to your motivation can make your answer even more compelling.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

2144 jobs
MATCH
VIEW MATCH
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 26, 2025

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