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Manager-Compliance - job 19 of 22

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Compliance & Ethics team plays a critical role in protecting American Express, our brand and colleagues through practical, solution-focused guidance on regulatory and ethics-related matters. Within Global Merchant and Network Services Compliance, the Global Network Partnerships Compliance team performs second-line oversight of the Global Network Partnerships business, ensuring a robust and sustainable compliance risk management framework.

Global Network Partnership deliver business growth through the licensing of card issuing and merchant acquiring activities to external financial institutions. These classify as participants on the American Express Global Network and, as such, are subject to the American Express Global Network Services Business and Operational Policies (AEGNS BOP), in addition to applicable local laws and regulations.

Responsibilities

Reporting to the Director, Compliance Global Network Partnerships US and EMEA, the Compliance Manager will be responsible for: 

  • Supporting the development, implementation and execution of a Compliance oversight program for Global Network Partnerships, including in the areas of participant due diligence, business development and partner management    
  • Effective challenge and oversight of GNP risk reduction and mitigation activities, as required under the Compliance Risk Management Program and the broader Operational Risk Program
  • Supporting the annual Control and Compliance evaluation process, Compliance Risk Assessment, Compliance Monitoring & Testing
  • Collaborating with a broad group of stakeholders including General Counsel Office, Global Financial Crimes Compliance, Global Privacy Office, GMNS Control Management and broader GNS business teams, to ensure compliance with Enterprise-wide policies and procedures and local regulatory requirements applicable to the operations of the American Express network.   
  • Providing Compliance advisory and credible challenge in the development and evolution of centrally managed GNS policies, products, capabilities, processes and controls to enable the business to comply with applicable laws and regulations

Requirements:

  • Experience in executing Compliance risk management and oversight programs in a matrix organization, addressing regulatory requirements including in the areas of Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations
  • Compliance expertise in risk assessment, risk identification, articulation and escalation
  • Expertise in control evaluation, including control design and effectiveness
  • Experience in independent testing, auditing an asset
  • Excellent written and oral communication skills
  • Strong analytical skills and attention to detail 
  • Ability to manage and drive assignments to completion, take on additional responsibilities and prioritize work in a constantly changing and deadline-driven environment
  • Working knowledge of the payments industry, licensing models, network operations desirable   
  • University Degree and/or Compliance qualifications   

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager-Compliance, American Express

Join Team Amex as a Manager-Compliance in vibrant New York City, where you’ll play a crucial role in upholding integrity and ensuring compliance within the Global Network Partnerships team. At American Express, we believe that with the right backing, businesses and individuals can achieve extraordinary things. As a Manager-Compliance, you will support the development and execution of compliance oversight programs that govern our Global Network Partnerships. No two days will be the same—you’ll tackle challenges related to regulatory requirements and compliance risk management, while promoting a culture of adherence to our company policies. You’ll have the chance to collaborate with diverse stakeholders, gaining insights that drive business growth and compliance success. Your expertise in Anti-Money Laundering, Data Privacy, and other critical areas will help mitigate risks and bolster our operational framework. American Express values professional growth, and here, you’ll have opportunities to learn from industry leaders and develop your unique career path. Plus, with a flexible working model and a host of benefits supporting your well-being, we ensure that you and your loved ones thrive, both professionally and personally. Join us in our mission to provide the world's best customer experience with integrity and respect. Let’s lead the way together!

Frequently Asked Questions (FAQs) for Manager-Compliance Role at American Express
What are the key responsibilities of a Manager-Compliance at American Express?

As a Manager-Compliance at American Express, you’ll be integral in supporting the development and implementation of compliance oversight programs for Global Network Partnerships. This includes conducting participant due diligence, overseeing risk mitigation activities, and collaborating with various stakeholders to ensure compliance with both enterprise policies and local legal requirements.

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What qualifications are required for the Manager-Compliance position at American Express?

To become a Manager-Compliance at American Express, you should ideally have experience in compliance risk management and oversight programs, particularly within a matrix organization. A strong background in regulatory areas such as Anti-Money Laundering, Data Privacy, and effective communication skills is essential. Relevant certifications or a university degree in a related field are also preferred.

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How does the work environment look like for a Manager-Compliance at American Express?

The work environment for a Manager-Compliance at American Express is dynamic and collaborative, often involving engagement with various teams including legal and financial compliance divisions. You’ll enjoy a hybrid working model, allowing flexibility while maintaining strong ties with the in-office culture, fostering a sense of inclusion and belonging.

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What type of growth opportunities can a Manager-Compliance expect at American Express?

A Manager-Compliance at American Express can look forward to numerous growth opportunities including access to career development programs, mentorship from industry leaders, and participation in projects that shape compliance strategies. You’ll be empowered to carve out your own career path as you learn and advance within the organization.

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What benefits does American Express offer to its Manager-Compliance team members?

American Express offers a competitive salary along with a comprehensive benefits package for Manager-Compliance team members. This includes a retirement savings plan with a company match, health and wellness programs, flexible working options, and paid parental leave that supports all parents, regardless of gender.

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Common Interview Questions for Manager-Compliance
Can you describe your experience with compliance risk management?

When answering this question, focus on specific instances where you have implemented or overseen compliance risk management programs. Highlight your understanding of regulations and how your actions positively impacted the organization.

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How do you approach compliance audit processes?

Provide a thorough overview of your methodology for conducting compliance audits. Discuss the importance of attention to detail and how you prioritize issues identified during audits to ensure the organization remains compliant.

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What strategies do you use to communicate compliance requirements within a team?

Here, discuss your communication style, emphasizing how you simplify complex compliance requirements for diverse stakeholders. Share examples of successful strategies that enhanced understanding and adherence to compliance policies among team members.

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How would you handle a compliance violation within your team?

Outline your approach to addressing compliance violations by emphasizing the importance of transparency and corrective actions. Use an example from your past where you managed a similar situation effectively.

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What are the key elements of a successful compliance program?

In your response, detail the components such as risk assessment, training, monitoring, and reporting. Discuss how these elements work cohesively to create a strong compliance program and support the organization's goals.

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Can you give an example of a complex problem you solved related to compliance?

Share a specific situation where your analytical skills led to a resolution of a compliance issue. Focus on your thought process and the impact your solution had on safeguarding the organization.

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How do you keep abreast of regulatory changes impacting compliance?

Discuss your methods for staying current on regulatory changes, such as attending workshops, engaging with professional networks, and subscribing to industry updates. Emphasize the importance of being proactive in this area.

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What experience do you have with compliance training and education?

Detail your role in developing or facilitating compliance training programs. Highlight the positive results from these initiatives, such as improved compliance understanding or reduced violations.

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How do you prioritize compliance tasks in a deadline-driven environment?

Share your techniques for managing multiple compliance responsibilities effectively. Discuss tools or frameworks you use to prioritize tasks and ensure deadlines are met without compromising quality.

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Why do you want to work as a Manager-Compliance at American Express?

Here, convey your enthusiasm for the role and company. Discuss how American Express’s values align with your professional aspirations and how you see yourself contributing positively to the team.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2254 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 14, 2025

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