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Vice President, Digital Product Management - job 21 of 21

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Enterprise Data Platforms (EDP) is part of the larger Enterprise Digital and Data Solutions (EDDS) organization, supporting critical initiatives sponsored by the Chief Data Officer. As we continue to invest in Enterprise Data Management(EDM) program, EDP is responsible for creating robust and scalable suite of Enterprise Data Management products that support implementation of enterprise-wide data policies and standards.  

American Express continues to invest in enterprise data management, running large scale, multi-year programs to improve end-to-end data lifecycle capabilities, policies, and processesAs part of the journey, we are seeking a Vice President to lead Enterprise Data Management Products and Frameworks. This VP will be responsible for defining organization's strategy and development for key Enterprise Data Management Products (such as ATLAS, Lineage, Metadata Management, Issue Management Tooling), end-to-end management of the EDM tooling roadmaps, and the establishment and enforcement of enterprise data tooling frameworks. 

    This role entails leading three critical functions: 1). Lead Product Development for our Enterprise Data Management Tools (such as ATLAS, Manta, Collibra, Issue Management, etc), 2). Responsible for driving the overall EDM tooling roadmap and adoption, and 3). Develop and implement an enterprise framework for data tooling.

    1. Enterprise Data Management Product Development

    • Define and champion the product vision, strategy, and roadmap for our enterprise data management platforms, including but not limited to ATLAS, Lineage, master data management (MDM) systems, and metadata management solutions.
    • Lead the product lifecycle from ideation and requirements gathering through design, development, testing, deployment, and ongoing iteration.
    • Collaborate closely with business stakeholders, engineering, architecture, Privacy, Third Party Management, and EDO teams to understand their needs and translate them into actionable product requirements.
    • Prioritize product features and manage the product backlog to ensure alignment with business objectives and strategic priorities.
    • Monitor market trends, competitive landscape, and emerging technologies in data management to identify opportunities for innovation and improvement.
    • Define and track key performance indicators (KPIs) to measure the success and adoption of our data management products.

    2. Oversee and Drive E2E Data Management Tooling Roadmap:

    • Develop and execute a comprehensive strategy for our end-to-end data management tooling roadmap.
    • Drive the adoption and effective utilization of data management tools across various teams and functions.
    • Manage vendor relationships and negotiate contracts for data management tooling solutions.
    • Develop and track program budgets, timelines, and resources, ensuring projects are delivered on time and within budget.
    • Identify and mitigate risks and issues associated with the data management tooling roadmap.
    • Foster a culture of continuous improvement in our data management tooling capabilities.

    3. Develop and Implement Enterprise Data Tooling Frameworks:

    • Define and establish enterprise-wide data tooling frameworks, standards, and best practices to ensure consistency, efficiency, and compliance in data management processes.
    • Develop guidelines and documentation for the selection, deployment, and utilization of approved enterprise data management tools.
    • Collaborate with data governance teams to ensure tooling frameworks align with data policies, regulations, and security requirements.
    • Communicate and educate data practitioners across the organization on the established data tooling frameworks and their importance.
    • Monitor adherence to data tooling frameworks and identify areas for improvement and standardization.
    • Drive the development of training materials and programs to enhance data literacy and proficiency in using enterprise data management tools.
    • Continuously evaluate and refine the data tooling frameworks based on evolving business needs and technological advancements.

    Qualification Requirements:

    • Proven experience building and leading diverse, geographically dispersed, high-performing teams; extensive experience and success as a leader of leaders.
    • 10+ years of experience in global enterprise data management products at a large global company as a plus.
    • Experience operating in a technology- and data-heavy function, with ability to influence cross-functional senior stakeholders on key Data Management and Data Governance concepts.
    • Enthusiasm and passion for great platforms, products and services and an ability to articulate platform functionality
    • Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.
    • The ability to bring structure to ambiguity and thrive in an unstructured, fast paced dynamic environment.
    • Ability to focus on details while not losing sight of the big picture.
    • Location: US – Phoenix

    Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefits

    The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

    We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

    • Competitive base salaries 
    • Bonus incentives 
    • 6% Company Match on retirement savings plan 
    • Free financial coaching and financial well-being support 
    • Comprehensive medical, dental, vision, life insurance, and disability benefits 
    • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
    • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
    • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
    • Free and confidential counseling support through our Healthy Minds program 
    • Career development and training opportunities

    For a full list of Team Amex benefits, visit our Colleague Benefits Site.

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

    We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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    Average salary estimate

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    What You Should Know About Vice President, Digital Product Management, American Express

    Join American Express as a Vice President of Digital Product Management in Phoenix, Arizona, where you will play a vital role in leading our Enterprise Data Management Products and Frameworks. Your leadership will directly influence our strategy, ensuring our data management platforms like ATLAS and metadata management solutions not only meet but exceed the expectations of our diverse clientele. Here at Team Amex, we value innovation and collaboration, and your insights will help shape the future of our enterprise data initiatives. By championing a vision for robust data management products, you will collaborate with cross-functional teams to gather requirements, manage the product lifecycle, and ensure alignment with our organizational goals. Adaptability is key as we encourage a culture of continuous improvement; you'll regularly track key performance indicators to monitor success and drive user adoption. Your role will also involve crafting a comprehensive E2E data management tooling roadmap, fostering effective utilization across various teams while managing vendor relationships and maintaining project budgets. Your expertise in defining enterprise-wide data tooling frameworks will ensure consistency and compliance within our processes. So if you're passionate about data management and keen to lead a high-performing team in a vibrant, inclusive environment, come and make your mark at American Express. Together, we’ll drive exceptional customer experiences and foster a workplace where everyone feels they belong.

    Frequently Asked Questions (FAQs) for Vice President, Digital Product Management Role at American Express
    What are the primary responsibilities of the Vice President of Digital Product Management at American Express?

    The Vice President of Digital Product Management at American Express is responsible for defining the organization's strategy for Enterprise Data Management Products, managing the product lifecycle, and collaborating with business stakeholders to ensure product alignment with business objectives. They also oversee the data management tooling roadmap and develop enterprise-wide data tooling frameworks.

    Join Rise to see the full answer
    What qualifications are required for the Vice President of Digital Product Management role at American Express?

    Candidates for the Vice President of Digital Product Management position at American Express should have over 10 years of experience in global enterprise data management, strong leadership skills, and the ability to influence cross-functional senior stakeholders. Exceptional communication and organizational skills are also essential to thrive in this role.

    Join Rise to see the full answer
    How does American Express support career development for the Vice President of Digital Product Management?

    American Express provides various career development opportunities for the Vice President of Digital Product Management, including training programs, workshops, and mentorship initiatives aimed at enhancing leadership skills and industry knowledge to support personal growth within the organization.

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    What is the expected salary range for the Vice President of Digital Product Management at American Express?

    The expected salary range for the Vice President of Digital Product Management at American Express is between $185,000 and $260,000 annually, plus bonuses and equity where applicable. The final salary is determined by factors such as location, experience, and job-related criteria.

    Join Rise to see the full answer
    What benefits does American Express offer for the Vice President of Digital Product Management?

    American Express offers a comprehensive benefits package for the Vice President of Digital Product Management, including competitive salaries, bonuses, retirement savings plans with company matching, medical and dental coverage, flexible work arrangements, parental leave, and wellness support programs.

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    Common Interview Questions for Vice President, Digital Product Management
    How do you prioritize product features in enterprise data management?

    When prioritizing product features in enterprise data management, I focus on aligning them with business objectives and stakeholder needs. Utilizing techniques like the MoSCoW method can help identify must-have features versus nice-to-haves based on strategic priorities.

    Join Rise to see the full answer
    Can you describe your approach to managing cross-functional teams?

    My approach to managing cross-functional teams involves fostering open communication and collaboration. I prioritize building trust and ensuring all stakeholders understand our goals, encouraging input and feedback to ensure we meet our project timelines and objectives.

    Join Rise to see the full answer
    What strategies would you implement to drive adoption of data management tools?

    To drive adoption of data management tools, I would develop a comprehensive training program, communicate the benefits clearly to users, and gather feedback continuously to make necessary adjustments. Relaying success stories can also help to demonstrate the value of the tools implemented.

    Join Rise to see the full answer
    How do you stay updated with industry trends in data management?

    I stay updated with industry trends through continuous learning, attending conferences, participating in webinars, and following key publications in data management and technology. Networking with industry peers also provides valuable insights and perspectives.

    Join Rise to see the full answer
    What experience do you have with data governance frameworks?

    My experience with data governance frameworks includes defining best practices, overseeing compliance measures, and collaborating with governance teams to ensure our data practices align with industry standards and regulatory requirements.

    Join Rise to see the full answer
    How would you handle conflicting stakeholder priorities?

    Handling conflicting stakeholder priorities requires effective communication and negotiation. I would facilitate discussions to understand each party's needs, seek common ground, and work towards a solution that aligns with our strategic goals.

    Join Rise to see the full answer
    What key performance indicators do you consider for success in data management?

    Key performance indicators for data management success include user adoption rates, data quality scores, compliance rates with data policies, and time to resolution for data-related issues. These metrics help gauge the effectiveness of our tools and processes.

    Join Rise to see the full answer
    Can you give an example of a challenging project you've led?

    In a previous role, I led a large-scale migration project that required coordinating multiple teams across different locations. Challenges included tight deadlines and varying levels of expertise. I developed a phased approach, set clear milestones, and facilitated training sessions to overcome these hurdles.

    Join Rise to see the full answer
    What is your philosophy regarding team leadership and development?

    My philosophy centers on empowering team members by providing them with opportunities for growth and development. I believe in fostering a supportive environment where each individual is encouraged to express their ideas and take ownership of their contributions.

    Join Rise to see the full answer
    How do you measure the effectiveness of enterprise data management products?

    The effectiveness of enterprise data management products can be measured through user feedback, adoption metrics, and performance analytics. By regularly reviewing these metrics, I can identify areas for improvement and ensure alignment with strategic business objectives.

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    American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

    2358 jobs
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    BADGES
    Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
    CULTURE VALUES
    Inclusive & Diverse
    Empathetic
    Collaboration over Competition
    Growth & Learning
    Transparent & Candid
    BENEFITS & PERKS
    Medical Insurance
    Dental Insurance
    Mental Health Resources
    Life insurance
    Disability Insurance
    Child Care stipend
    Employee Resource Groups
    Learning & Development
    FUNDING
    SENIORITY LEVEL REQUIREMENT
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    Full-time, hybrid
    DATE POSTED
    April 11, 2025

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