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Vice President, Technology Portfolio Management - job 3 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.  Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day

The Technology Business Enablement (TBE) team powers American Express Tech Strategy by driving Predictability, Transparency, and Efficiency through best-in- class Tech enablers. Within TBE is the Technology Portfolio Management team (TPM) which powers technology, business, and product to achieve business and customer value by optimizing technology investments, elevating transparency and enabling decisioning through trusted insights and best in class portfolio and program management.

Within the Technology Portfolio Management Team the VP, Portfolio Management, will lead a ~600M Technology portfolio and lead relationship management for Technology and Business leaders. The Vice President, Portfolio Management will be responsible for portfolio stewardship and analytics, risk management, and issue resolution. In addition, the Vice President, Portfolio Management will be responsible for operating expense management as well as the development of a high-performing team of Tech Portfolio colleagues. This role will be instrumental in maintaining an effective and consistent engagement and operating model across the business and technology.

What you’ll do:

  • Proactively manage financial planning and forecasting across a Technology investment portfolio, including scenario planning and analytics.
  • Manage capacity risks, negotiate trade-offs, and ensure headcount forecasts and actuals are accurate and aligned to financial targets.
  • Lead annual and in-year planning processes to ensure Technology investment is aligned to the highest priorities and optimized across spend categories.
  • Establish consistent reporting and team goals to enable data governance and integrity.
  • Design and implement portfolio insights standards to support leaders in actively managing portfolio risks and issues.
  • Build a strong partnership with Tech Finance to collaborate and create deliverables for forecasting, annual and long-range plans.
  • Develop and coach your team through process, tooling, and reporting changes while establishing a common knowledge base across all team members.
  • Evangelize standard processes & reporting with Engineering leaders and Product partners to increase adoption and drive decisions, while identifying opportunities to continuously improve.
  • Help to build a fun and engaged hybrid workplace culture across TSPM.

Who you are:

  • 10+ years of experience in large program management, product management, and/or portfolio management.
  • 5+ years leading, developing, and mentoring high performing teams
  • An excellent communicator with the ability to engage, influence, and inspire others to work towards shared outcomes.
  • Data-driven and analytical, adept at developing hypothesis and the analytics to support conclusions.
  • Excellent at building relationships at all levels and with both internal and external partners.
  • Able to balance multiple priorities and work in a fast-paced, dynamic environment.
  • Familiarity with PPM and Financial reporting software (Apptio, Oracle, Rally, Jira, Clarity, etc.)
  • Located in NY and willing travel up to 10%.

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Salary Range: $210,000.00 to $300,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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What You Should Know About Vice President, Technology Portfolio Management, American Express

Join Team Amex as the Vice President of Technology Portfolio Management in New York, New York, where your leadership will shape the future of technology and business at American Express. In this role, you’ll oversee a substantial $600M technology portfolio, guiding the relationship management between technology and business leaders. You’ll play a key role in financial planning, capacity risk management, and ensuring that technology investments align with our highest priorities. If you’re passionate about optimizing technology investments and elevating transparency, this position is tailor-made for you! At American Express, we celebrate diversity and encourage a culture where every colleague feels valued and engaged. You’ll be instrumental in developing a high-performing team, designing portfolio insights standards, and implementing processes that increase data accuracy. Imagine a workplace where your contributions matter, and you are recognized for your leadership and impact. As you help drive technology program management, you’ll collaborate with Tech Finance to create future-ready plans while cultivating a supportive and fun workplace culture. If you have over 10 years of experience in program or portfolio management, and enjoy mentoring others, Team Amex is looking for you! Join us and let’s lead the way together in creating exceptional customer experiences globally.

Frequently Asked Questions (FAQs) for Vice President, Technology Portfolio Management Role at American Express
What are the main responsibilities of the Vice President of Technology Portfolio Management at American Express?

The Vice President of Technology Portfolio Management at American Express is responsible for managing a $600M technology portfolio, overseeing financial planning and forecasting, managing capacity risks, and leading relationship management for technology and business leaders. You'll also lead team development, ensure data governance and integrity, and establish reporting standards that support portfolio risk management.

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What qualifications are required for the Vice President of Technology Portfolio Management position at American Express?

To qualify for the Vice President of Technology Portfolio Management role at American Express, a candidate should have over 10 years of experience in large program, product, or portfolio management, and at least 5 years of experience leading high-performing teams. Strong analytical skills, excellent communication abilities, and familiarity with PPM and financial reporting software are also essential.

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How does the Vice President of Technology Portfolio Management contribute to business value at American Express?

The Vice President of Technology Portfolio Management contributes to business value at American Express by optimizing technology investments, enhancing transparency in decision-making through trusted insights, and ensuring that all technology initiatives align with the company’s strategic priorities, ultimately delivering a better customer experience.

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What is the work culture like for the Vice President of Technology Portfolio Management at American Express?

The work culture for the Vice President of Technology Portfolio Management at American Express is collaborative, inclusive, and engaging. The company emphasizes teamwork, belonging, and employee well-being, fostering a hybrid workplace culture that encourages growth, development, and innovation among colleagues.

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What are the benefits offered to the Vice President of Technology Portfolio Management at American Express?

The Vice President of Technology Portfolio Management at American Express enjoys a range of benefits including competitive salaries, bonus incentives, retirement savings plans, comprehensive healthcare coverage, flexible working models, extensive parental leave, and access to wellness resources, emphasizing the company's commitment to holistic employee well-being.

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Common Interview Questions for Vice President, Technology Portfolio Management
Can you describe your experience with managing large technology portfolios?

When answering this question, focus on specific examples demonstrating your ability to manage complex portfolios, emphasizing strategies you used for financial planning and risk management. Highlight successful outcomes and how you aligned investments with business priorities.

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How do you ensure transparency and accountability in portfolio management?

To show your knowledge, discuss methodologies you've used for reporting and data governance. Emphasize your commitment to establishing clear communication channels with stakeholders and how you've fostered a culture of accountability within your teams.

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How do you handle conflicts or trade-offs when managing technology resources?

Explain your conflict resolution strategies, focusing on negotiation and decision-making processes. Use a specific example where you navigated conflicting priorities to demonstrate your analytical thinking and relationship-building skills.

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What tools or methodologies do you prefer for portfolio management?

Identify specific tools like Apptio, Oracle, or Jira and articulate how you've used them effectively in prior roles. Discuss the importance of data in making informed decisions and how you leverage these tools to manage financials and risks.

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Can you provide an example of how you've developed a high-performing team?

Share a narrative that includes the steps you took in team development, coaching practices you employed, and how you nurtured a strong team culture. Emphasize outcomes such as team engagement or performance improvements.

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What strategies do you employ for financial planning in technology investments?

Discuss specific strategies you utilize, such as scenario planning or forecasting, and provide examples of successful financial outcomes you've achieved. Make sure to convey your analytical prowess and data-driven decision-making skills.

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How do you prioritize technology initiatives across diverse business needs?

Articulate your method for prioritizing initiatives, considering factors like business impact, resource allocation, and stakeholder input. Include an example where your prioritization led to significant project success.

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How would you foster a culture of continuous improvement within your team?

Discuss your philosophy on continuous improvement, including how you solicit feedback and encourage innovative ideas. Provide examples of initiatives you've implemented that led to enhanced team performance or process improvements.

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What role does data play in your decision-making process?

Emphasize your commitment to data-driven decisions. Share examples of how you've used data analytics to guide decisions, optimize portfolios, or manage risks, showcasing your analytical skills and problem-solving ability.

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Why do you want to work as the Vice President of Technology Portfolio Management at American Express?

When answering this question, express your alignment with American Express's values, commitment to customer experience, and your excitement to lead a dynamic team. Highlight how this role fits with your career aspirations and professional values.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

819 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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