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VP/LFO, Technology Operations & FinOps Finance - job 4 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Description

American Express Technology is a critical Enterprise Service, serving as the backbone for all we do, from providing the underlying infrastructure of the company to building core products and services we deliver to our customers.  The vision of Technology is to power American Express growth with trust and efficiency.  Financial decision support is a key ingredient to enabling this vision, and the Vice President - Technology Operations & FinOps Finance will be responsible for providing this support to the Technology Operations organization.  The VP will partner closely with the Technology Leadership Team to identify and execute cost optimization practices, provide financial results reporting, lead planning & forecasting for the Tech Operations budget ($2B+), and provide financial oversight and due diligence for large-scale technology strategic initiatives.

 

  • You will partner closely with Technology and Finance teams to make the following impacts:
  • Drive key decision support and analytics for $2B+ Technology Operations budget and provide end-to-end support of broader Technology initiatives
  • Identify and implement opportunities for process improvement and automation to increase transparency, while strengthening governance around Technology Operations
  • Analyze, prepare, and communicate Results, Plans, and Outlook to Senior Leadership and Technology business partners in line with planning processes and timelines
  • Perform financial due diligence on complex hardware and software deals
  • Provide strategic thought and technical leadership in the planning and execution of large-scale Technology initiatives from ideation to implementation
  • Partner with the Business to evolve the Enterprise FinOps practice, providing consumption visibility of Technology Operations costs in conjunction with increased Public Cloud adoption
  • Perform due diligence on new M&As, specifically ensuring integration and/or divestiture needs for Technology are embedded in the up-front deal financials
  • Lead a team of professionals in New York and Phoenix
  • Support ad hoc analyses as needs arise
  • Build tools and capabilities to support all of the above

 

Qualifications: 

  • 10+ years leading, developing, and mentoring high-performing teams
  • Experience in leading financial planning & analysis, or related function
  • Experience in driving transformational change – setting organizational objectives, collaborating and influencing constituents, and building and inspiring teams
  • Prior direct experience and active working knowledge of FinOps practices
  • Superior problem-solving, organizational and analytical skills, strong learning agility and willingness to embrace new challenges
  • Confident and clear communication and relationship building skills, with the ability to influence executive leaders and drive progress in decision-making
  • Proven track record of driving results across multiple channels and initiatives in a fast-paced and dynamic environment
  • Strong relationship leader with ability to influence and collaborate across organizational boundaries.  Adept at balancing priorities and customers to manage tight deadlines
  • Strong working knowledge of data systems and tools is a plus.
  • Prior experience in or supporting technology is preferred.
  • Bachelor’s degree required, Master’s degree or professional certification preferred

Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$222500 / YEARLY (est.)
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$185000K
$260000K

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What You Should Know About VP/LFO, Technology Operations & FinOps Finance, American Express

If you're a strategic leader with a talent for financial operations, the Vice President of Technology Operations & FinOps Finance at American Express in Phoenix, Arizona is the role for you! At Team Amex, we believe in empowering our colleagues to unlock their potential, and this position is a pivotal one that drives the financial engine for a $2B+ Technology Operations budget. Your goal will be to partner with the Technology Leadership Team, bringing insights and support that will shape key decisions, optimize costs, and ensure financial diligence for large-scale technology initiatives. In this role, you will spearhead process improvements, enhance governance, and elevate the transparency of our operations, contributing to our mission of delivering top-notch customer experiences. Not only will you support the financial planning and analytics for tech operations, but you will also mentor a talented team, fostering growth and collaboration. You’ll be interacting with senior leadership, utilizing your superior problem-solving skills and strong relationship-building tactics to influence decision-making and drive impactful results. At American Express, you'll be part of an inclusive environment that values integrity and customer success, with plenty of opportunities for personal and professional development. We offer a flexible working model, competitive salaries, and an array of benefits tailored to support your holistic well-being. Join us and help shape the future of technology operations at American Express!

Frequently Asked Questions (FAQs) for VP/LFO, Technology Operations & FinOps Finance Role at American Express
What are the key responsibilities of the VP/LFO, Technology Operations & FinOps Finance at American Express?

The VP/LFO of Technology Operations & FinOps Finance at American Express is responsible for driving decision support for the $2B+ Technology Operations budget, implementing cost optimization practices, and providing financial oversight for significant strategic initiatives. This role involves collaborating with both Technology and Finance teams to enhance processes, ensure financial integrity, and support the growth of the Tech Operations organization.

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What qualifications do I need for the VP/LFO, Technology Operations & FinOps Finance position at American Express?

Candidates for the VP/LFO, Technology Operations & FinOps Finance role at American Express should have a minimum of 10 years of experience in leading high-performing teams, a strong background in financial planning and analysis, and hands-on knowledge of FinOps practices. A Bachelor’s degree is required, while a Master’s degree or professional certification is preferred, along with proven capability in managing complex financial systems.

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How does the VP/LFO, Technology Operations & FinOps Finance influence decision-making at American Express?

In the VP/LFO, Technology Operations & FinOps Finance position at American Express, you will be in a key leadership role where you provide critical financial analysis and insights that inform technology investment decisions. Your ability to communicate effectively with senior executives and across departments will be crucial in aligning financial strategies with business goals, thereby driving successful outcomes.

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What impact can the VP/LFO, Technology Operations & FinOps Finance have on financial operations at American Express?

The impact of the VP/LFO, Technology Operations & FinOps Finance role at American Express extends to enhancing financial operations through strategic planning and analysis, cost management, and implementing governance frameworks. By leveraging analytics and decision support, you will help American Express navigate complex financial landscapes and optimize resource allocation in technology initiatives.

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What career development opportunities are available for the VP/LFO, Technology Operations & FinOps Finance at American Express?

As the VP/LFO, Technology Operations & FinOps Finance at American Express, you will have access to extensive career development resources, including training programs, mentorship, and networking opportunities within a global organization. The supportive environment fosters continuous learning and growth, enabling you to stay at the forefront of financial technology operations.

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Common Interview Questions for VP/LFO, Technology Operations & FinOps Finance
Can you describe your experience in leading financial planning and analysis?

In answering this question, focus on your past roles where you spearheaded financial planning initiatives, detailing specific strategies you implemented, the outcomes achieved, and how these experiences translate to the environment at American Express.

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How have you driven transformational change in previous positions?

Provide examples of transformational changes you led, discussing your approach in setting objectives, engaging stakeholders, and the impact on technology operations. Highlight your strategic thinking and leadership qualities.

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What is your understanding of FinOps practices and their importance?

Discuss your expertise in FinOps, detailing how you have utilized these practices in past roles to optimize cloud consumption and improve financial governance, plus how you would apply this knowledge as VP/LFO at American Express.

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How do you prioritize competing deadlines and manage multiple projects?

Share specific techniques you use to prioritize tasks, such as using project management tools or frameworks. Provide examples demonstrating your organizational skills while managing tight deadlines in a dynamic environment.

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Describe a time when you had to influence executives to drive progress. What approach did you take?

Answer by referencing a specific situation where your efforts to influence high-level decision-makers resulted in successful outcomes, emphasizing your communication strategies and ability to make impactful presentations.

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What financial tools and systems are you proficient in, and how do they enhance financial operations?

Discuss the financial data systems you have worked with, such as ERP software or budgeting tools, and explain how your proficiency in these systems has led to improved efficiencies and better financial oversight.

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How do you ensure financial governance in large technology initiatives?

Detail your methods for maintaining stringent financial governance, such as conducting due diligence and financial analysis on major initiatives at previous positions, highlighting your analytical and detail-oriented approach.

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What steps would you take to build a high-performing finance team?

Explain your philosophy on team building, including mentoring, skill development, and fostering an inclusive culture that celebrates diverse perspectives, all crucial for a finance team’s success at American Express.

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Can you provide an example of how you improved a financial process?

Share a relevant story that illustrates your problem-solving abilities, detailing the specific process you identified for improvement, the actions taken, and the measurable improvements that ensued.

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What do you believe are the biggest challenges facing financial operations today in the technology sector?

Discuss current challenges such as rapid technological advancements, compliance issues, or the need for improved financial visibility, and elaborate on your perspective and how those challenges inform your strategic approach in your role.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

589 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 1, 2025

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