Retail Sales Consultant Wasilla - job 2 of 2

A Retail Sales Consultant at AT&T in Wasilla is responsible for creating meaningful connections with customers through personalized sales services. Your key duties involve guiding customers through product choices, meeting sales targets, engaging in community events, handling online orders, and making outbound sales calls. This role also emphasizes flexibility while adapting to the fast-paced retail environment and staying current on evolving technology.

To become a Retail Sales Consultant at AT&T in Wasilla, previous retail or customer-facing sales experience is beneficial but not mandatory. The company provides comprehensive training and coaching, making it accessible for those without prior sales skills. Enthusiasm for technology and a desire to assist customers are vital to succeed in this position.

Retail Sales Consultants at AT&T in Wasilla can earn between $16.57 and $20.45 per hour, depending on experience and other factors. Additionally, achieving sales goals can lead to over $13,700 in commissions annually, with top performers making around $62,460 a year, thanks to uncapped commission opportunities.

Retail Sales Consultants at AT&T in Wasilla enjoy a variety of benefits including medical, dental, and vision insurance, a 401(k) plan, tuition reimbursement, paid time off, paid parental leave, and employee discounts on services and products. This extensive benefits package supports both professional growth and personal well-being.

Scheduling for Retail Sales Consultants at AT&T in Wasilla is structured between 9 am and 9 pm, including weekends. Employees can expect monthly schedules based on seniority, provided two weeks in advance to help with work-life balance while meeting customer demands effectively.

When dealing with difficult customers, it’s essential to remain calm, listen actively, and empathize with their concerns. Use problem-solving skills to address their issues, ensuring they feel heard and understood. Sharing an example from your past experience can also showcase your ability to handle stress and provide effective solutions.

In your interview, discuss your passion for helping clients find solutions that enhance their lives through technology. Mention how setting personal sales goals and achieving them motivates you, along with enjoying the dynamic environment of retail sales as a driving force for your success.

Express your enthusiasm for onboarding and learning. Highlight your commitment to studying product literature, participating in training sessions, and engaging with your team to better communicate the value of AT&T's products to customers effectively.

Share a specific example that highlights your sales strategy and determination. Discuss the actions you took, the target you exceeded, and the resulting outcome, illustrating how this experience solidified your sales abilities.

Discuss your admiration for AT&T’s commitment to connecting communities and personal growth opportunities. Express excitement about working in a fast-paced environment where you can use your skills to make tangible differences in customers’ lives.

Explain your ability to assess immediate customer needs and upcoming sales deadlines. Discuss how you prioritize customer interactions while still completing necessary administrative tasks, showcasing your organizational skills and efficiency.

Outline a consultative approach to understand the first-time buyer's needs. Discuss immediately establishing rapport, asking open-ended questions, and providing clear, relatable product recommendations while ensuring they feel comfortable throughout the process.

Share a specific instance where you collaborated with team members to meet common sales goals. Highlight communication, roles you took on, and the positive outcomes that resulted from a cohesive team effort.

Talk about utilizing resources like product training sessions, online courses, and customer feedback to stay current with technology. Mention how your keen interest in tech helps you maintain a proactive approach to learning.

Identify a challenge you have faced in sales, such as rejection or meeting targets, and discuss how you developed strategies to remain motivated, like focusing on customer service and continual learning to improve your skills.