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Building Manager

Company Description

Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

Job Description

Oaks Melbourne Flemington Suites is seeking a dedicated Building Manager to lead our team with a strong focus on exceptional customer service. This full-time position requires a passion for enhancing community living and ensuring the smooth operation of our property.

The Building Manager will be responsible for the daily management, presentation, and operational efficiency of Oaks Flemington Suites, with a key emphasis on maximizing growth and profitability. In addition, this role involves overseeing Body Corporate matters and fostering positive relationships with owners and residents, ensuring their needs are met and concerns addressed promptly.

Key Responsibilities Include: 

  • Act as the contact point for day-to-day enquiries from bodies corporate 
  • Supervision of (but not limited to) electrical, mechanical, pest control, cleaning, fire protection, security control systems, hydraulic services and approved contractor works 
  • Supervision of all common area cleaning, repairs and maintenance in accordance with the Caretaking agreement 
  • Preparation of (but not limited to) building reports, plant and services schedules
  • Allocate all owner and body corporate expenses to the appropriate area pursuant to Building Manager Agreement
  • Ensure property is managed pursuant to Oaks Hotels & Resorts procedures and directives 
  • Present as a spokesperson and advocate of the Oaks Resort & Hotel Management Group at all times in all dealings with owners, tenants, staff and body corporate 
  • Maintain an extensive knowledge of the building by-laws, in addition to, the duties and obligations contained in the Caretaking agreement 
  • Report all breaches of the building by-laws to Owners Corporation. 

Qualifications

To be successful will require the following skills and experience:

  • Minimum 3 years’ experience as a Building Manager
  • Extensive operational and financial management experience within a Hotel environment
  • Strata management experience 
  • Strategic business acumen and commercial business knowledge
  • A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses
  • The ability to develop and maintain solid working relationships with guests, owners and staff
  • Effective verbal, written and interpersonal communication
  • A strong commitment to continuous improvement and learning
  • Flexibility to work weekends and public holidays if required

Additional Information

Join our positive and vibrant team and be rewarded with these team benefits:  

  • Highly competitive salary
  • 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
  • 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
  • Additional paid leave including Birthday and Study leave
  • Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.  
  • NIB Insurance discounts  
  • Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
  • Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
  • Discount on Furniture
  • Wellbeing programs with Uprise (EAP)

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand. 

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CEO of Minor International
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William Ellwood Heinecke
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Average salary estimate

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$90000K

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What You Should Know About Building Manager , Minor International

Join the vibrant team at Minor Hotels as a Building Manager at Oaks Melbourne Flemington Suites! This is more than just a job; it's an exciting opportunity to shape community living and enhance the experiences of our residents and guests. As a Building Manager, you'll take the lead in ensuring that the property runs smoothly, efficiently, and with an unwavering commitment to exceptional customer service. You will be at the heart of daily operations, overseeing everything from maintenance and repairs to liaising with residents and owners. Your role is pivotal; you'll actively manage and supervise all aspects of the building, including engaging contractors, ensuring compliance with by-laws, and addressing community inquiries. If you have a strong background in hospitality management, a knack for building relationships, and at least three years of experience as a Building Manager, this is the perfect fit for you. By maintaining a strong focus on operational efficiency and financial management, you'll play an essential role in maximizing profitability while providing the best possible experience at Oaks Flemington Suites. You’ll feel at home in our close-knit team, where your contributions will be valued, and your professional growth supported. If you're ready for a challenge and to make a real impact in a dynamic environment, we would love to see you on our team!

Frequently Asked Questions (FAQs) for Building Manager Role at Minor International
What are the primary responsibilities of a Building Manager at Minor Hotels?

The Building Manager at Minor Hotels, specifically at Oaks Melbourne Flemington Suites, is responsible for overseeing daily operations, ensuring the property’s operational efficiency, and enhancing community living. This includes managing maintenance, supervising cleaning and repairs, addressing inquiries from the Body Corporate, and fostering relationships with owners and residents to ensure their needs are met.

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What qualifications are necessary for the Building Manager position at Oaks Melbourne Flemington Suites?

To qualify for the Building Manager role at Oaks Melbourne Flemington Suites, candidates should have a minimum of three years of experience in a similar role. A background in operational and financial management within a hospitality environment, along with strata management experience, is highly desirable. Strong interpersonal skills and a commitment to continuous improvement are also essential.

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What experience is preferred for candidates applying for the Building Manager role at Minor Hotels?

Candidates aiming for the Building Manager role at Minor Hotels should possess extensive experience in hospitality management, particularly in hotel operations. A proven track record of maintaining high standards of service, maximizing revenue, and managing expenses is crucial, alongside experience in customer service and relationship-building within community settings.

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What benefits can a Building Manager at Oaks Melbourne Flemington Suites expect?

As a Building Manager at Oaks Melbourne Flemington Suites, you can enjoy a range of benefits including a highly competitive salary, significant discounts on accommodation across all Minor Hotels brands, additional paid leave options, educational support for relevant development, and other perks such as wellness programs and discounts at popular retailers.

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How does the Building Manager at Oaks Melbourne Flemington Suites ensure compliance with building bylaws?

The Building Manager at Oaks Melbourne Flemington Suites is expected to maintain in-depth knowledge of building by-laws and obligations outlined in the Caretaking agreement. They will regularly monitor compliance, report any breaches to the Owners Corporation, and ensure that all operations comply with both company directives and local regulations.

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Common Interview Questions for Building Manager
Can you describe your experience as a Building Manager?

Highlight your previous roles, detailing your responsibilities and achievements. Focus on how your experience aligns with the requirements listed in the job description for the Building Manager at Minor Hotels.

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How do you handle conflicts between residents and owners?

Discuss your approach to conflict resolution, emphasizing your ability to remain calm and facilitate communication between parties. Provide a specific example showcasing your successful conflict resolution skills.

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What strategies do you use to maintain high service standards?

Explain your methods for training team members, setting performance metrics, and regularly reviewing service quality. Share a success story where these strategies improved service delivery.

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How would you prioritize daily tasks in managing a building?

Outline your organizational skills, emphasizing how you assess urgency, prioritize resident needs, and manage time effectively. A practical example can illustrate your planning and execution skills.

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What experience do you have with building maintenance and repairs?

Detail your hands-on experience with maintenance oversight, contractor management, and emergency response. Provide specific instances where you ensured timely resolutions and safety compliance.

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How do you build relationships with residents, guests, and owners?

Talk about your interpersonal skills and how you proactively engage with community members. Share a story about how you successfully built trust and rapport, enhancing resident satisfaction.

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What knowledge do you have about strata management?

Explain your understanding of strata management principles and your experience in this area, including how you've applied this knowledge in your previous roles, particularly within the hospitality sector.

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Can you provide an example of how you maximized property efficiency?

Describe a situation where you identified inefficiencies and implemented solutions that improved operational performance. Highlight your analytical skills and the outcomes achieved.

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What is your approach to emergency preparedness in building management?

Illustrate your emergency response strategies, including training staff and ensuring compliance with safety regulations. Discuss how these strategies enhance resident safety and property security.

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Why do you want to work as a Building Manager for Minor Hotels?

Express your enthusiasm for the role and align your career goals with the values and culture of Minor Hotels. Share how your passion for community living and hospitality makes this position appealing to you.

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At Minor Hotels, passion is our foundation. Passion for performance. Passion for innovation. Passion for serving our guests, passion for relationships with our partners. Because we believe that only when you begin with passion can you achieve perf...

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Full-time, on-site
DATE POSTED
April 14, 2025

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