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First 5 Program Assistant

The West County First 5 Center offers free activities in San Pablo that help parents nurture and support their young children so they grow up healthy, happy, and learning. Our programs focus on early learning opportunities for children, child development, parent education and leadership, and connections to community resources. Classes are for children ages 0-5 years and their parents to participate together in a welcoming and vibrant atmosphere. Our participants are dedicated to their children’s potential to thrive, and our team is dedicated to partnering with parents on this journey. The Center values growing and learning together, cultivating empathy, and authentically serving the diverse community that we are a part of.

The Program Assistant contributes to the efficient operations of the West County First 5 Center while creating a welcoming environment for participants. The Program Assistant has a commitment to children ages 0-5 years and the mission of the Center is critical. The ideal candidate possesses the ability to be flexible working with people with different perspectives, languages and backgrounds, and brings a creative, enthusiastic, and nurturing disposition to the Center. Cultural humility and ability to navigate the dynamics of difference with grace and self-awareness is key.

Benefits:

  • Full Time: 40 hours/week, with some evenings and Saturdays
  • Hourly Rate: $22-$24 (based on experience)
  • Paid BACR holidays
  • Medical, dental, vision, wellness program, life insurance, flexible spending account, transit and parking flexible spending accounts for commuting expenses, 403b, employee assistance program.

Minimum Requirements:

  • 2+ years of experience in an administrative role OR Bachelor’s/Associate's degree
  • ECE units and/or experience in a childcare setting is a plus
  • Ability to work independently and as part of a team
  • Excellent communication and strong verbal and written communication skills
  • Strong organizational skills
  • Ability to develop warm and supportive relationships with young children, parents, and community members of diverse populations, including English language learners
  • Excellent typing skills and knowledge of computer programs including Microsoft Office and G Suite
  • Quick learner, organized, and able to multi-task in a fast-paced environment
  • Possess strong commitment to team environment dynamics with the ability to communicate positively and listen empathically to participants and colleagues
  • Spanish language capacity is a plus

Responsibilities:

  • Responsible for ensuring the Center remains open and accessible to the community during the hours of operation, Monday through Friday
  • Provide information regarding the First 5 Center’s mission and programs to new participants
  • Answer and return phone calls and miscellaneous clerical duties
  • Assist Center Director in creation of monthly calendar, online class enrollment form, and roster creation
  • Facilitate class attendance and database entry for a small load of subcontracted classes
  • Support with other database entry as needed
  • Attention to detail to ensure accurate database entry
  • Ensure lobby area is organized and presentable to the public
  • Send Center-wide announcements to participants via Remind app
  • Post relevant content to families’ needs and interests on Center’s social media

About Us

Bay Area Community Resources (BACR) promotes the healthy development of individuals, families and communities through direct services, volunteerism, and partnerships in the San Francisco Bay Area.

We have deep respect for the communities we serve throughout the Greater San Francisco Bay Area, the dedicated staff who show up for those in need, and the opportunity we have been given through this work to promote resilience in tens of thousands of individuals every year.

BACR is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment w/o regard to perceived age, marital or familial status, religion, gender, gender identity, gender expression, sexual orientation, race, creed, color, genetic information, ancestry, national origin, physical or mental disability including AIDS or AIDS-Related Complex or military status.

Visit our website at www.bacr.org.

Above is the pay range for this position that we reasonably expect to pay. Individual compensation is based on various factors including experience/education, skillset, and geographic location.

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What You Should Know About First 5 Program Assistant, Bay Area Community Resources

At the West County First 5 Center, we’re committed to nurturing the growth of young children and supporting their parents on this rewarding journey. As a First 5 Program Assistant, you'll play a vital role in our community, contributing to free activities designed for children aged 0-5 years and their families in San Pablo. Your daily responsibilities will mix organization and creativity as you help create a welcoming environment where families can thrive. We’re looking for someone energetic and nurturing, someone who can adapt to the diverse needs of the families we serve. Your experience—whether it comes from an administrative role or your education—will be essential in supporting our Center's mission. You’ll also partner closely with our Center Director to craft monthly calendars, manage class enrollments, and keep our space organized and inviting for everyone. At BACR, we embrace diversity, and you’ll find joy in building supportive connections with children, parents, and fellow team members. If you’re passionate about empowering families and making a positive impact in your community, this could be the perfect opportunity for you!

Frequently Asked Questions (FAQs) for First 5 Program Assistant Role at Bay Area Community Resources
What are the primary responsibilities of a First 5 Program Assistant at the West County First 5 Center?

The primary responsibilities of the First 5 Program Assistant include ensuring the Center remains accessible to the community, providing information on our mission and programs to new participants, managing class attendance, assisting with database entries, and maintaining a welcoming lobby area. You'll also help in the creation of a monthly calendar and facilitate participant engagement through our social media.

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What qualifications are needed for the First 5 Program Assistant position at the West County First 5 Center?

To qualify for the First 5 Program Assistant position, candidates should have at least 2 years of administrative experience or a Bachelor’s/Associate's degree. While having Early Childhood Education (ECE) units and experience in childcare is a plus, strong organizational and communication skills, as well as an ability to work well in a diverse team, are key qualifications for success.

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How does the West County First 5 Center support parents and their children?

The West County First 5 Center supports parents and their children through free programs focused on early learning, child development, and parent education. Our vibrant activities help foster nurturing relationships between parents and their young ones, ensuring children grow up happy and healthy.

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What is the work environment like for a First 5 Program Assistant at the West County First 5 Center?

The work environment for the First 5 Program Assistant is warm and welcoming, where collaboration and creativity thrive. You’ll work with diverse families and colleagues, promoting an inclusive atmosphere where everyone feels valued, and you can make a meaningful impact in your community.

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What benefits does the First 5 Program Assistant position include at the West County First 5 Center?

The First 5 Program Assistant position includes benefits such as a full-time schedule (40 hours/week), competitive hourly pay ranging from $22-$24 based on experience, paid holidays, and a comprehensive benefits package that covers medical, dental, vision, wellness programs, and retirement options. Plus, we offer flexible spending accounts for commuting expenses!

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Common Interview Questions for First 5 Program Assistant
What inspired you to apply for the First 5 Program Assistant position?

A great way to answer this question is to share your passion for early childhood development and how you resonate with the mission of the West County First 5 Center. Discuss your commitment to supporting families and how you believe nurturing young children can lead to positive community impacts.

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Can you provide an example of how you handle diverse perspectives in a team setting?

When discussing your experience, focus on a specific instance where you collaborated with individuals from various backgrounds. Highlight your ability to listen, empathize, and adapt your approach to ensure everyone feels included and valued.

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What strategies do you use to build positive relationships with parents and children?

Demonstrate your understanding of trust-building with examples, such as engaging families through open communication, providing consistent support, and creating a warm, inviting environment for both children and their parents.

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How do you prioritize tasks when working in a fast-paced environment?

Describe your method for prioritizing tasks, emphasizing tools or systems you use to stay organized. Share a specific example of a challenging situation and how you successfully managed your responsibilities.

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What role does cultural humility play in your work as a Program Assistant?

Explain your understanding of cultural humility and how it guides your interactions with families from diverse backgrounds. Talk about your commitment to ongoing learning and self-awareness in order to serve each family with respect and understanding.

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How do you ensure accurate data entry and record-keeping?

Explain your attention to detail and the processes you follow to double-check your work. Include any specific software or tools you have used in previous roles to maintain accurate and organized records.

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Describe a successful collaboration you’ve had in a previous job.

Provide a detailed account of a collaborative project where you worked with teammates to achieve a common goal. Highlight your communication skills and ability to bring out the best in others.

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How do you manage stress when multiple deadlines are approaching?

Discuss your approach to managing stress, such as breaking tasks into manageable steps, seeking support when needed, and maintaining a positive attitude. Share an example of a time when you successfully met deadlines under pressure.

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What is your experience with social media and community engagement?

Talk about any prior experience you have using social media for outreach, promoting events, or engaging with community members. Highlight your understanding of the importance of digital communication in connecting with families.

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Why do you think your skills make you a fit for the First 5 Program Assistant role?

Conclude by summarizing your key skills and experiences that align with the role. Address how your organizational skills, communication abilities, and passion for early childhood education make you an ideal candidate for the First 5 Program Assistant position.

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Bay Area Community Resources, Inc. operates as a non-profit organization. The Organization provides social and community services such as after school, alcohol, drug, community, mental health, and financial programs and services. Bay Area Communit...

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Full-time, on-site
DATE POSTED
April 6, 2025

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