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Reinsurance Claims Manager - A&H

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Nexus Specialty Inc is seeking a Reinsurance Claims Manager A&H to join our growing team in Morristown, NJ! 

 

The Reinsurance Claims Manager – A&H’s primary function is to execute the day-to-day proactive management of all aspects of global A&H reinsurance claims, with moderate oversight from the Chief Claims Officer, US. 

 

How You Will Contribute: 

 

  • Input required data into the system to ensure accurate and up-to-date client accounts. This includes maintaining client information, policy details, and account activities for proper file management. 

  • Review commercial applications, renewals, and endorsements for underwriting compliance. Verify that all documents meet the guidelines and approval authority set by the insurance carriers. 

  • Prepare and process insurance binders, policies, endorsements, certificates, and cancellations. Ensure all documents are accurate, complete, and compliant with company standards and regulations. 

  • Validate coverage details and ratings on policies, endorsements, audits, and cancellations. Check that the terms are correct and in line with the client's needs and the insurer's guidelines. 

  • Maintain a tracking system for follow-ups on requests, correspondence, and tasks. This helps ensure that all communications and actions are addressed promptly, and no tasks are overlooked. 

  • Process premium finance agreements and ensure clients are informed about payment plans. Facilitate the agreement process, ensuring it aligns with company policies and clients' payment preferences. 

  • Generate and send timely billings and invoices to clients. Ensure that the invoices reflect the correct premiums, fees, and are issued promptly according to deadlines. 

  • Notify accounting on the correct posting of payments for assigned accounts. Ensure that payments received are accurately recorded in the accounting system to maintain financial accuracy. 

  • Assist in collecting premiums and handling audit adjustments from clients. Work with clients to resolve overdue premiums or audit-related issues, ensuring timely payments. 

  • Provide backup support to other Account Managers and track policy expiration dates for renewals. Help ensure continuity of service during absences and monitor policies to prevent coverage lapses. 

 

Skills & Experience to Be Successful: 

 

  • 10+ years of demonstrated ability handling A&H and/or P&C reinsurance claims 

  • In-depth understanding of coverage issues, policy forms, reinsurance contracts, and regulatory requirements for A&H reinsurance claims 

  • Computer literacy with strong skills in Outlook, Word, Excel and PowerPoint 

  • Strong interpersonal abilities  

  • Strong analytical and problem-solving skills, ability to quickly understand the nature of claims notified and the factors impacting potential losses 

  • Outstanding communications and presentation skills 

  • Strong financial analysis skills and an investigative, detail-conscious mind set 

  • A good team player, capable of operating effectively in a small team environment and with a work ethic and style that are consistent with the company’s values 

Pay Range

$125,000 - $150,000 Annual

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. 

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

Average salary estimate

$137500 / YEARLY (est.)
min
max
$125000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Reinsurance Claims Manager - A&H, bbinsurance

At Nexus Specialty Inc, we're excited to offer a dynamic opportunity for a Reinsurance Claims Manager - A&H based in Morristown, NJ! Our company thrives on a culture of meritocracy, where self-starters are recognized and rewarded for their commitment to excellence. As a Reinsurance Claims Manager - A&H, you'll play a crucial role in managing global A&H reinsurance claims with the support of our Chief Claims Officer, US. Your day-to-day responsibilities will include maintaining client accounts, reviewing commercial applications for underwriting compliance, and processing various insurance documents, all while ensuring adherence to company standards and regulations. You'll have the chance to validate coverage details, maintain tracking systems for correspondence, and generate timely billings for clients. Your skills will shine as you assist in collecting premiums, handling audit adjustments, and providing backup support to fellow Account Managers. With over a decade of experience in A&H and P&C reinsurance claims, you’ll bring invaluable expertise around coverage issues, policy forms, and regulatory requirements. If you thrive in collaborative environments and possess strong analytical and communication skills, we welcome you to join our team. At Nexus Specialty Inc, we go beyond standard benefits to support the holistic well-being of our teammates, ensuring you have the resources and support you need to excel in your role. Join us and make an impact in the exciting world of reinsurance claims management!

Frequently Asked Questions (FAQs) for Reinsurance Claims Manager - A&H Role at bbinsurance
What are the responsibilities of a Reinsurance Claims Manager - A&H at Nexus Specialty Inc?

As a Reinsurance Claims Manager - A&H at Nexus Specialty Inc, your primary responsibilities revolve around managing the day-to-day activities of global A&H reinsurance claims. This includes inputting data into the system, reviewing applications for underwriting compliance, preparing necessary insurance documents, and ensuring accurate client accounts. You’ll also validate coverage and ratings, manage correspondence, and facilitate premium finance agreements to best serve our clients.

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What qualifications are needed to become a Reinsurance Claims Manager - A&H at Nexus Specialty Inc?

To qualify for the role of Reinsurance Claims Manager - A&H at Nexus Specialty Inc, you should have at least 10 years of demonstrated experience handling A&H or P&C reinsurance claims. A firm understanding of coverage issues, policy forms, and reinsurance contracts is critical, along with demonstrated skills in computer applications like Outlook, Word, and Excel. Strong analytical, problem-solving, communication, and interpersonal abilities are key to succeeding in this role.

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What skills make a successful Reinsurance Claims Manager - A&H at Nexus Specialty Inc?

A successful Reinsurance Claims Manager - A&H at Nexus Specialty Inc should possess strong analytical and financial analysis skills, excellent communication abilities, and a detail-oriented mindset. Being a team player with the ability to operate effectively in a small team environment is crucial, along with the capacity to understand and resolve claims efficiently while upholding the company's values.

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What kind of training and support does Nexus Specialty Inc provide for the Reinsurance Claims Manager - A&H?

Nexus Specialty Inc is dedicated to the continuous development of its employees, including the Reinsurance Claims Manager - A&H. You can expect a supportive environment where onboarding and ongoing training are prioritized. You will also have the opportunity to collaborate directly with our Chief Claims Officer and other experienced professionals, allowing you to grow in your competencies and advance your career.

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What is the salary range for the Reinsurance Claims Manager - A&H position at Nexus Specialty Inc?

The salary range for the Reinsurance Claims Manager - A&H position at Nexus Specialty Inc is between $125,000 and $150,000 annually. This range is based on various factors including experience, geographic location, and individual capabilities. Additionally, we offer an impressive array of benefits to ensure the total well-being of our teammates.

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Common Interview Questions for Reinsurance Claims Manager - A&H
Can you explain your experience with A&H reinsurance claims management?

In response, focus on specific roles or projects where you successfully managed A&H reinsurance claims. Highlight the processes you implemented, any improvements in turnaround times, and how your actions benefited the clients or company.

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How do you ensure compliance with underwriting guidelines?

Mention a systematic approach you use, such as reviewing documents meticulously against the established guidelines while also providing examples of when you've identified and addressed compliance issues in the past.

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Describe a time you encountered a significant claim issue. How did you handle it?

Share a detailed example of a challenging claim situation, your approach to resolving it, how you communicated with the involved parties, and the ultimate outcome.

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What tools or software are you proficient in that would aid in claims management?

Discuss your experience with software relevant to claims management, such as claims processing systems or analytical tools. Provide examples of how you've used these tools to enhance your workflows.

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How do you prioritize and manage multiple client accounts?

Explain your organizational skills and any specific methods, such as task management software or prioritization frameworks, that help you keep track of various accounts and ensure timely responses.

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What strategies do you use to maintain relationships with clients?

Talk about the importance of clear communication, timely follow-ups, and personalized service. Share strategies you have used to build trust and rapport with clients effectively.

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How do you handle audits and compliance reviews?

Describe your process for preparing for audits, including how you ensure all documents are accurate and how you stay informed about regulatory changes that might affect compliance.

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What is your approach to handling overdue premiums or payments?

Elaborate on your communication strategy when addressing overdue accounts, focusing on how you approach clients with empathy while maintaining company policies for collections.

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How do you stay updated on industry changes and regulatory developments?

Discuss any resources or networks you engage with, such as professional associations, industry publications, or continuing education opportunities that help you remain informed about the insurance landscape.

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What qualities do you think are essential for a Reinsurance Claims Manager - A&H?

Identify key qualities such as attention to detail, strong analytical skills, effective communication, customer service orientation, and the ability to work under pressure, providing examples of how you've demonstrated these traits.

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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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