Job details

Relationship Manager

• Translation: Translate website content and CRM system interfaces from English to Japanese, ensuring accuracy, cultural appropriateness, and usability.

• Market Research: Conduct detailed research on the local Japanese-speaking market, analyze competitors' activities, identify business opportunities, and provide actionable insights tailored to specific regions.

• Lead Generation: Acquire leads through various channels, including online platforms, industry events, and networking.

• Relationship Management: Build and maintain strong relationships with clients through regular communication and follow-up, serving as their key point of contact.

• Client Support: Provide excellent customer service to clients, addressing their inquiries, concerns, and issues promptly and professionally.

• Cross-Functional Collaboration: Work with the marketing team to develop and implement strategies tailored to the Japanese-speaking market.

• At least 5 years of similar experience in the financial industry (consultation for candidates without experience available).

• Proven experience in winning awards such as President's Awards or achieving sales-related accolades.

• Previous experience at a consulting firm with the ability to share growth metrics or achievements for client accounts.

• Native Japanese speaker with fluent English communication skills.

• Experience with marketing research and analysis is preferred.

• Experience in customer service or client support is an advantage.

• Ability to work flexible hours to accommodate the Japanese market.

• Valid work visa for long-term employment, without the need for sponsorship.

• Positive, collaborative attitude and ability to work well in a team environment.

BID Operations Glassdoor Company Review

3.5

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Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Relationship Manager, BID Operations

We're excited to announce an opportunity for a Relationship Manager to join our dynamic team! This role is perfect for someone who thrives in a collaborative environment and has a passion for building strong client connections. As a Relationship Manager, you will be responsible for translating website content and CRM system interfaces from English to Japanese, ensuring everything is accurate and culturally relevant. You'll also dive deep into market research, analyzing the local Japanese-speaking market while keeping an eye on competitors and uncovering fresh business opportunities. Your knack for lead generation will shine as you acquire new leads through various channels, including online platforms and industry events. Communication is key in this role, as you'll be the main point of contact for our clients, providing top-notch support and addressing their needs. Working closely with our marketing team, you'll help craft strategies tailored specifically for the Japanese market. To excel in this position, you should have at least five years of experience in a similar role within the financial industry and have a track record of winning awards like President's Awards or other accolades related to sales. If you are a native Japanese speaker fluent in English and you possess a positive, team-oriented attitude, we want to hear from you! This is a fantastic chance to be a part of a revolutionary company. Join us in making a difference, while also enjoying the flexibility to work hours that suit the Japanese market.

Frequently Asked Questions (FAQs) for Relationship Manager Role at BID Operations

What are the main responsibilities of a Relationship Manager at our company?

As a Relationship Manager, your primary responsibilities will include translating content from English to Japanese, conducting market research, generating leads, and ensuring excellent client support. You'll build relationships and work with other teams to tailor strategies to the Japanese market, making your role vital in driving our success in this region.