Partner Account Manager - job 1 of 2

As a Partner Account Manager at Blackpoint Cyber, you will be responsible for achieving sales goals by building strong relationships with existing partners, implementing detailed account development plans, and conducting GAP analyses to identify opportunities. Your role involves becoming a trusted advisor to partners, understanding their revenue pursuits, and strategically aligning Blackpoint services to meet their objectives.

To be a successful Partner Account Manager at Blackpoint Cyber, candidates should have demonstrated experience in SaaS sales, particularly in high-velocity environments with a strong record of exceeding quotas. Skills in CRM tools (like HubSpot), strategic thinking, and a collaborative spirit are essential, along with the ability to handle challenges tactfully.

Blackpoint Cyber equips its Partner Account Managers with comprehensive training, enabling them to understand partner needs effectively and utilize CRM capabilities to track sales activities and forecast opportunities accurately. The company promotes a culture of collaboration, ensuring every account manager has the tools and support needed to succeed in their territory.

Occasional travel may be necessary for the Partner Account Manager position at Blackpoint Cyber, depending on the needs of the partners and the region. This travel facilitates relationship-building, strategic meetings, and events that enhance collaboration and synergy.

At Blackpoint Cyber, the company culture emphasizes empowerment and collaboration. Partner Account Managers are encouraged to take initiative, think outside the box, and work closely with cross-functional teams. Additionally, Blackpoint fosters an inclusive environment where diversity is honored, and employees feel valued and supported.

When discussing your SaaS sales experience, focus on specific examples where you've exceeded quotas and demonstrate how you leveraged your skills to drive results. Highlight your ability to adapt quickly in a fast-paced environment and the strategies you used to maintain client relationships.

Discuss your strategies for relationship building, such as regular communication, understanding partners' business goals, and providing timely support. Share examples of how your approach has led to successful partnerships and increased sales.

Explain your method for conducting a GAP analysis by detailing how you identify current performance levels versus desired outcomes for partners. Discuss how this process informs your account development plans and helps align Blackpoint’s services with partners' needs.

Describe your approach to forecasting by mentioning how you utilize CRM tools to track all activities diligently. Explain the importance of keeping up-to-date information on account statuses and how you assess market trends to make informed predictions.

Share a specific example where you faced a challenging situation with a partner. Discuss how you approached the issue, the actions you took, and the positive outcome that resulted in strengthening the partnership.

Demonstrate your knowledge of Blackpoint Cyber’s offerings while highlighting how these products address cybersecurity challenges. Explain your understanding of how Blackpoint stands out in the market and how you would convey this value to partners.

Explain your approach to prioritization, such as using urgent versus important matrices, setting short-term goals, and staying organized through to-do lists or CRM systems. Provide examples of how effective prioritization has led to tangible outcomes in your past roles.

Share a specific instance where you worked closely with other departments to achieve a common goal. Discuss the importance of effective communication and teamwork in delivering results and how you ensured everyone was aligned.

Discuss specific techniques for handling objections, such as empathetic listening, identifying root causes, and providing tailored solutions. Emphasize the importance of resilience and a positive mindset when dealing with challenges.

Express your enthusiasm for Blackpoint Cyber's mission in the cybersecurity landscape. Highlight your alignment with the company's values, your desire to contribute to its growth, and how your skills and experiences make you an ideal fit for this role.