Assistant Maintenance Manager - (Spring Quarter) Sign-On Bonus $2,500

As an Assistant Maintenance Manager at Bozzuto, your job will revolve around ensuring the comfort and satisfaction of our residents by addressing maintenance issues effectively. You'll be responsible for overseeing the resolution of HVAC, electrical, plumbing, and appliance repair challenges, as well as managing the apartment turnover process. A critical part of your role will involve carrying out preventative maintenance programs to preserve the value and beauty of our properties. You'll play a key role in creating a culture of care and concern, all while leading by example to inspire your team and create a safe and welcoming community.

To qualify for the Assistant Maintenance Manager role at Bozzuto, you should possess at least 5 years of hands-on experience in trades, facilities, or residential building maintenance. Key certifications in HVAC, EPA, and NAPE are preferred but strongly enhance your candidacy. Familiarity with OSHA and MSDS guidelines is also beneficial. Throughout your career, you should have developed proficiency in HVAC, plumbing, electrical skills, and even basic carpentry and drywall repair to excel in this multifaceted role.

Yes, the Assistant Maintenance Manager at Bozzuto will be required to work weekends due to the nature of property maintenance and emergency situations that may arise. Additionally, you will participate in an on-call rotation to ensure that all maintenance needs are met promptly. This characteristic of the position is essential for maintaining the high standards of service our residents expect and deserve.

At Bozzuto, you will find a welcoming and inclusive work environment founded on core values like creativity, concern, passion, and the pursuit of perfection. Our culture promotes community building and collaboration, encouraging you to express your ideas freely. We strive to provide not just a job but a community where you can thrive personally and professionally, working together towards shared goals and helping our residents enjoy exceptional experiences.

As an Assistant Maintenance Manager at Bozzuto, you can expect a competitive salary range of $55,000—$60,000 plus a generous sign-on bonus of $2,500. Beyond compensation, Bozzuto offers a comprehensive benefits package that includes medical, dental, and vision coverage, 20 days of paid time off in addition to holidays, a 401k plan with a company match, and tuition reimbursement. We prioritize your career development and well-being, ensuring you are well-supported throughout your journey with us.

When answering this question, focus on specific preventative maintenance tasks you’ve managed in previous roles. Highlight your methodology, the systems you’ve put in place, and how they contributed to operating efficiency. Mention how these practices help in asset preservation and ensure the long-term value of the building.

Discuss your approach to assessing urgency and impact when dealing with maintenance requests. Give examples of how you categorize issues based on safety concerns, the comfort of residents, and the operational needs of the property. Highlight the importance of effective communication and follow-ups to ensure resident satisfaction.

Outline your emergency response protocol, emphasizing safety and resident welfare. Explain the importance of assessing the situation quickly, coordinating with your team, and possibly involving relevant authorities. Discuss the follow-up processes you would implement to restore normalcy and how you keep communications open with residents during emergencies.

Emphasize teamwork as a vital component in ensuring smooth operations in maintenance management. Discuss how you collaborate with your team, provide support, share knowledge, and encourage open communication to enhance job efficiency. Offer examples of how teamwork has led to successful outcomes in your past experiences.

Discuss your ability to approach conflicts thoughtfully and orchestrate constructive conversations. Explain how you value diverse opinions while aiming for consensus and focusing on the project's best interest. Highlight your conflict resolution techniques and emphasize your commitment to maintaining a positive workplace environment.

Provide specific examples of safety codes and regulations you have adhered to in previous maintenance roles. Discuss the importance of safety compliance in maintaining property standards and how it impacts the community. Emphasize your commitment to continuous training and education to stay updated on safety practices.

Share your level of proficiency, detailing the types of HVAC systems you've worked on, any certifications you hold, and your hands-on experience in troubleshooting and repairs. Explain how you ensure that HVAC systems operate efficiently and the methodologies you employ to keep indoor environments comfortable for residents.

Discuss techniques that promote clear and open communication with residents, such as regular check-ins, feedback solicitation, and prompt responses to inquiries or issues. Explain how you build rapport with residents to foster trust and transparency. Share examples of successful interactions that resulted in positive outcomes.

Provide insights into your process for managing apartment turnovers, from assessing the condition of the apartment to ensuring timely repairs and readiness for new residents. Highlight how you coordinate with your team and other departments to make the transition smooth while maintaining quality standards.

Share your commitment to professional development, including attending workshops, seeking certifications, and staying updated on industry trends. Discuss the importance of continuous learning to enhance your skills and how it directly benefits your role as an Assistant Maintenance Manager at Bozzuto.