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Tax System Specialist

BPM – where caring and community is in our company DNA; we are always striving to be our best selves; and we’re compelled to ask the questions that lead to innovation. As an Assurance Manager, you will be responsible for reviewing, analyzing, and building strategies to help develop and maintain relationships with clients throughout the audit and accounting process.

 

Working with BPM means using your experiences, broadening your skills, and reaching your full potential in work and life—while also making a positive difference for your clients, colleagues, and communities.  Our shared entrepreneurial spirit drives us to see and do things differently.  Our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. Because People Matter. 

 


 The Tax Systems Specialist is responsible for the day-to-day maintenance, support, and optimization of tax technology systems, ensuring smooth operations and data integrity. This role is hands-on, focusing on system troubleshooting, user support, data management, and process execution. The ideal candidate will have experience with CCH tax software and will work closely with tax and IT teams to ensure efficiency, compliance, and seamless user adoption.




System Management & Maintenance:
  • Oversee the daily functionality of CCH tax software, ensuring systems are running smoothly.
  • Support system updates, patches, and enhancements, working with IT and external vendors.
  • Maintain system security and data integrity, ensuring compliance with firm policies and tax regulations.


User Support & Troubleshooting:
  • Act as the go-to resource for tax professionals using CCH Axcess, Engagement and other core platforms.
  • Provide troubleshooting and technical support, escalating complex issues to IT or vendors as needed.
  • Assist with user setup, permissions, and configurations to ensure proper system access.
  • Offer guidance on best practices for tax software usage to improve efficiency and accuracy.


Data Management & Reporting:
  • Handle data imports, exports, and migrations within CCH and other tax platforms.
  • Generate standard and ad-hoc reports for tax teams and leadership.
  • Assist in compliance-related system updates, ensuring tax software reflects current regulations


Process Execution & Documentation:
  • Document system processes, troubleshooting steps, and best practices for internal reference.
  • Support workflow standardization to improve tax technology efficiency.
  • Identify and recommend process improvements to enhance system performance and usability.


Qualifications & Skills:
  • 3+ years of experience working with tax technology systems.
  • Proficiency in CCH Axcess and CCH ProSystem fx Engagement.
  • Strong problem-solving and troubleshooting skills with tax technology systems.
  • Experience with system administration, data management, and reporting tools.
  • Ability to assist tax professionals with software-related inquiries and technical needs.
  • Strong attention to detail and ability to follow structured processes for system maintenance and updates.


What you get:
  • Total rewards package: from flexible work arrangements to personalized benefit structures and financial compensation options that give you choice and flexibility. 

  • Well-being resources: interactive wellness platform and incentives, an employee assistance program and mental health resources, and Colleague Resource Groups (CRGs) that provide safe spaces for colleagues to share, be heard, feel valued and deepen connections.

  • Balance & flexibility: 14 Firm Holidays including 2 floating, Flex PTO, paid family leave, winter break, summer hours, and remote work options, so you can balance challenging yourself with taking care of yourself. 

  • Professional development opportunities: A learning culture with CPA exam resources and bonuses, tuition reimbursement, a coach program, and live classes, workshops, and seminars through BPM University.


Who is successful at BPM:
  • Caring people who put others first 
  • Self-starters who embody the BPM entrepreneurial spirit 
  • Authentic individuals with a diverse point of view 
  • Lifelong learners with a drive to excel 
  • Resilient people who rise to the occasion 


We Have:
  • Consistent recognition as one of the Bay Area’s “Best Places to Work”
  • Recognition as “Top 5 Accounting Firm in the Bay Area”
  • Summer Hours – Leave early on Friday afternoons from June to August!
  • BPMU – A corporate university that’s dedicated to your career growth and development
  • Flexibility in your day-to-day work schedule
  • Rich diversity in the clients, industries, and overall work


Wondering if you should apply?

 

At BPM we are people who value people. We are progressive and purposeful. We are a firm with flexibility. Our shared entrepreneurial spirit drives us to see and do things differently. And our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger.

 

***************

 

BPM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

 

BPM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

 

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

 

Please note - this posting is for prospective candidates only. Unsolicited third-party resume submissions will be considered property of BPM and will not be acknowledged or returned.

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What You Should Know About Tax System Specialist, BPM LLP

As a Tax System Specialist at BPM, you’ll play a crucial role in keeping our tax technology systems running smoothly, allowing our teams to focus on what they do best. Your day-to-day responsibilities will include maintaining and optimizing our CCH tax software to ensure data integrity and compliance with all regulations. You'll be the first line of support for our tax professionals, ready to tackle any troubleshooting challenges that arise, while assisting with user setups and configurations to guarantee seamless access to the tools they need. We hope you enjoy diving into data management, whether it's exporting reports for leadership or ensuring that our systems reflect up-to-date regulations. You’ll be documenting processes and best practices to enhance our workflow standardization, always looking for innovative ways to improve functionality. Qualifying candidates should have at least 3 years of experience with tax technology systems and familiarity with CCH Axcess and CCH ProSystem fx Engagement. Your strong problem-solving skills will be invaluable as you support your colleagues in navigating tax software, all while contributing to a culture that prioritizes caring and community. At BPM, we believe that by investing in your growth and providing you with ample opportunities to learn and develop your career, we not only better ourselves but also make a positive impact on our clients and the communities around us. Join us and help make a difference as you thrive in a collegial atmosphere where your contributions matter.

Frequently Asked Questions (FAQs) for Tax System Specialist Role at BPM LLP
What are the main responsibilities of a Tax System Specialist at BPM?

The Tax System Specialist at BPM is responsible for overseeing the daily functionality of CCH tax software, providing user support and troubleshooting, managing data imports and exports, and documenting processes. This role ensures that tax professionals have the tools and guidance needed to work efficiently and accurately.

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What qualifications are required to become a Tax System Specialist at BPM?

To qualify as a Tax System Specialist at BPM, candidates should possess at least 3 years of experience with tax technology systems, particularly with CCH Axcess and CCH ProSystem fx Engagement. Strong problem-solving skills, attention to detail, and experience in data management and reporting are also important for the role.

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How does BPM support the professional development of its Tax System Specialists?

BPM is committed to supporting the professional development of its Tax System Specialists through various resources such as CPA exam assistance, tuition reimbursement programs, and access to BPM University, which offers live classes, workshops, and seminars to enhance your skills and career growth.

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What kind of work culture can a Tax System Specialist expect at BPM?

A Tax System Specialist at BPM can expect a caring and collaborative work culture that values community and personal growth. The company fosters an environment where employees are encouraged to ask questions, innovate, and feel like part of something bigger, appreciating diverse perspectives and contributions.

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What work-life balance benefits are offered to Tax System Specialists at BPM?

BPM offers a balance of work-life integration for Tax System Specialists with flexible work arrangements, 14 firm holidays, including floating holidays, paid family leave, and the option to work remotely. This helps in managing professional responsibilities while taking care of personal well-being.

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Common Interview Questions for Tax System Specialist
What experience do you have with CCH tax software?

When asked about your experience with CCH tax software, provide specific examples of how you have used it in past roles. Mention particular tasks you’ve accomplished, such as managing updates, troubleshooting, or generating reports. Emphasizing your technical skills and familiarity with the system will help demonstrate your readiness for the position.

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Can you describe a challenging problem you solved in a tax technology environment?

Discuss a specific instance where you faced a significant challenge while working with tax technology. Outline the situation, your approach to finding a solution, and the outcome. This structure highlights your problem-solving abilities and your capacity to handle pressure effectively.

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How do you ensure data integrity in tax systems?

To answer this question, explain the methods you use to maintain data integrity, such as regular audits, validating data uploads, and leveraging automated checks in tax software. Emphasize your attention to detail and adherence to compliance standards to assure the interviewer of your commitment to quality.

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What strategies do you implement to support users facing software challenges?

Discuss your proactive approach to user support, such as creating user guides, conducting training sessions, and establishing communication channels for quick troubleshooting. Highlight your interpersonal skills and willingness to go the extra mile to ensure tax professionals have a seamless experience.

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How do you handle updates and enhancements to tax technology systems?

Describe your experience with managing system updates, including working alongside IT teams and vendors. Outline your process for evaluating the necessity of updates, testing new versions, and providing feedback to ensure that updates align with user needs and regulatory requirements.

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Tell us about your approach to documenting processes and troubleshooting steps.

Highlight the importance of documentation in your previous roles. Describe your systematic approach to documenting processes—how you ensure that they are clear, accessible, and regularly updated. Include any tools you’ve used for documentation and how it benefits your team.

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What role do you think communication plays in the Tax System Specialist position?

Emphasize communication as a cornerstone of the Tax System Specialist role. Explain how effective communication helps in understanding user needs, providing training, and collaborating with IT teams. Mention that clear communication enhances user experiences and mitigates issues before they escalate.

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How do you prioritize your work in a fast-paced environment?

Provide insight into your organizational strategies—whether it’s through task management tools, agile methodologies, or prioritizing urgent issues. Share an example of a situation where you successfully managed multiple tasks while meeting deadlines, showcasing your time management skills.

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What continuous improvement efforts have you led in your previous positions?

Discuss specific initiatives you have spearheaded aimed at enhancing efficiencies or processes. This could include streamlining workflows, implementing new tools, or suggesting system upgrades, and emphasize the positive impact these changes had on the team and overall operations.

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Why do you want to work for BPM as a Tax System Specialist?

Reflect on BPM's values and culture, and connect them to your personal career goals and interests. Share how BPM's commitment to community, innovation, and professional growth resonates with you, affirming your desire to be part of a team that makes a difference in the field.

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