Contract & QA Analyst

Branch is on a mission to make insurance less expensive, so more people can be covered. We innovate using data, tech, and automation to simplify insurance from start to finish—we eliminated inaccurate quotes in favor of real prices, created a better way to bundle, and cut unnecessary costs in the traditional insurance process. Then we pass those savings along to our members. Basically, we’re doing insurance the way it was meant to be.

But we didn’t just create the insurance we’ve always wanted, we also created the company we’ve always wanted to work for. As we redefine insurance, we also want to redefine what it means to work in insurance. Find out for yourself.

Branch has a preference for candidates in Ohio, but is open to candidates located in AL, AZ, CT, FL, GA, ID, IL, IN, IA, KS, KY, LA, MD, MA, MI, MN, MS. MO, NE, NV, NJ, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, and WI. 

Branch is remote first, with most Branchers choosing to work from home. Our headquarters are located in Columbus, Ohio, where we come together from time to time to build relationships and connect with each other in real life. Once a year, the entire company gathers for “BranchFest”, a highlight of the year for many Branchers.

About the Insurance Contract and QA Analyst Role

We are growing our product development team. That means we’re looking for an enthusiastic, get-it-done, team-driven Contract and QA Analyst supporting our forms and endorsement development and maintenance as well as testing our system to make sure our filed forms and rates/rules are working as designed. 

The role will be primarily focused on the development of insurance contracts for multiple states and lines of business as well ensuring that our customer facing technology and deliverables are fully consistent with our filing and desired output. This role will require maintaining our forms as well as system reviews and testing to locate inconsistencies, both in formatting and compliance. 

We are looking for someone who:

• Has an interest in owning the insurance contract development for personal lines

• Has experience in insurance contract development and state regulatory environments and enjoys building out contracts and endorsements

• Has strong project management / juggling skills

• Enjoys managing projects and partnering with others through empathy and influence

• Has Property and Casualty insurance experience in products, sales, or claims

• Enjoys finding loopholes and breaking things to ensure we have a great customer facing product

• Has technical knowledge and system experience

• Has great attention to detail

• Excels in a fast paced environment

• Is a team player

What you will do:

• Complete the design and development of personal lines  contracts

• Review and be up to speed on competitors offerings and market needs

• Complete the filings and respond to any regulatory inquiries on the contract

• Resident expert on the contract terms for our product lines 

• QA testing of product output to make certain that what was filed with departments of insurance is working as intended

About you:

• 2+ years of Personal Lines insurance and / or QA experience

• Experience in writing or interpreting insurance contracts and / or QA testing of insurance products. 

• Familiarity with policy language interpretation and the ability to compare coverage differences across contracts.

• Experience in contract drafting, revision, or compliance review in an insurance context.

• Experience reviewing insurance products for accuracy and compliance before deployment.

• Familiarity with QA methodologies, including test planning, test case development, and defect tracking.

• Experience conducting UAT (User Acceptance Testing) or regression testing for insurance systems.

• Ability to analyze system output, policy issuance, and rating results for discrepancies.

• Experience working cross-functionally with Product, Underwriting, Actuarial, and IT teams.

• Ability to write detailed documentation for contract updates and QA test cases.

• Strong communication skills to report findings, issues, and suggested improvements.

Why join us at Branch? 

We’re all about getting back to getting each other’s back—that means Branchers, too. So we provide benefits that let you work and live to your fullest.

• Above-market salary—Branch is a data-driven company, so we do the math on salaries, too. If you get an offer from Branch, you can expect compensation that hits above the mark.

• Pay equity and transparency—Our pay isn’t just above market, it’s equitable. We let experience and performance drive your success, never your gender, race, orientation, or beliefs. 

• Remote-first (with perks)—Work from where you’re most comfortable. We’ll take care of your work from home set-up and monthly internet. We also have a Columbus headquarters if you’d like to join us in an office. 

• Flexible YouTime—We don’t just let you control your own time off.  We actually encourage you to use it. After your first year at Branch, we’ll give you $1000 toward your next vacation. 

• Employee stock options—You’re not just an employee. If you’re full-time, you’re also a part-owner. You’ll have stock options so you can invest in the company you’re helping to grow. 

• Medical, vision, dental—Get all the coverage you need for a healthy, happy life. 

• 401k and contribution matching—Invest in your future. Branch helps you get to retirement on time with a portion of your contributions matched each month. 

What to expect

In light of recent hiring scams across the United States, here’s what the process will look like with Branch (so you know it’s us):

• Please apply to open positions directly through our site. If you don’t see it here, then it shouldn’t exist on another job board. If you’re ever unsure about the legitimacy of a Branch  job posting found on another site, please check the listings here to verify.

• If you're selected to move onto the next phase of the hiring process, a member of our Branch talent team will reach out to you directly from the email domain @ourbranch.com to guide you through our process.

• The process will include a number of interviews, which will all happen either over the phone or on video calls. 

• We will never ask for personal payment or require you to purchase equipment during our interview process. Always be sure to protect your personal information.

Equal Employment Opportunity Employer 

At Branch, we are deeply committed to community. Branch is an Equal Employment Opportunity employer – All qualified applicants and/or employees will receive consideration for employment without regard to the individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.