Clinical Quality Assurance Specialist (Part-time, Remote)

As a Clinical Quality Assurance Specialist at Brave Health, your main responsibilities include reviewing treatment plans and progress notes to ensure they are accurate and meet necessary guidelines. You will monitor compliance with regulations and provide feedback to associate therapists to help them enhance their documentation practices.

To apply for the Clinical Quality Assurance Specialist position at Brave Health, you must possess an active New York LMHC, LCSW, or LMFT license, along with a Master’s degree in a relevant field such as Social Work or Psychology. Prior experience in behavioral health documentation is also highly valued.

The work schedule for a Clinical Quality Assurance Specialist at Brave Health is part-time, with hours from Monday to Friday. There are no on-call duties or weekend work, allowing flexibility and the ability to maintain work-life balance, all while working from the comfort of your home.

In the role of Clinical Quality Assurance Specialist at Brave Health, you will utilize electronic health record (EHR) systems to review and manage documentation. Familiarity with these systems, as well as general technological skills, is crucial for carrying out your duties efficiently.

At Brave Health, you can expect a collaborative and supportive team culture. As a Clinical Quality Assurance Specialist, you'll work closely with clinical supervisors, management, and associate therapists, fostering open communication and a commitment to continuous improvement in mental health service delivery.

In responding to this question, highlight your relevant work experience, emphasizing familiarity with treatment plans, progress notes, and compliance with documentation standards. Be sure to mention any specific tools or systems you've used, along with any outcomes you've achieved.

Discuss your approach to staying informed about changes in laws and regulations, how you integrate this knowledge into your daily tasks, and any examples of how you've adhered to compliance standards in previous roles.

When answering this question, share specific techniques, such as creating a positive feedback loop, using clear and constructive language, and providing actionable steps for improvement to foster a supportive atmosphere.

Detail a specific instance where you observed a documentation issue, your analysis process, and the steps you took to remedy the situation. Include how you communicated your findings and any positive outcomes that resulted from your intervention.

Talk about your time management skills and any tools or strategies you employ (like to-do lists or project management software) to ensure you meet deadlines and stay organized while working remotely.

In your answer, highlight qualities such as attention to detail, strong communication skills, empathy, and a commitment to continuous learning in the realm of behavioral health to align with Brave Health’s mission.

Explain how you engage with ongoing education, professional organizations, or online resources to stay abreast of healthcare regulation changes, and how you seek to apply this knowledge in your work as a Clinical Quality Assurance Specialist.

Share a method or a situational example of how you approach conflict resolution, emphasizing the importance of open communication and collaboration to find mutually acceptable solutions in compliance-related matters.

Convey your passion for improving mental health services, your alignment with Brave Health’s mission, and any connection to the need for better access to care that drives your desire to be a part of their team.

In your response, discuss your experience using specific EHR systems, detailing how these systems have facilitated your work in documentation and quality assurance, demonstrating your technical proficiency in this area.