Dental Account Executive - General Inquiry

As a Dental Account Executive with Candid, your primary responsibilities will include prospecting and lead generation, conducting engaging demos (such as lunch and learns), onboarding new clients, and nurturing existing relationships to optimize their clear aligner business. You will effectively manage the sales pipeline, collaborate with teams to strategize client acquisition, and stay informed about industry trends to enhance your sales approach.

To succeed as a Dental Account Executive at Candid, you should have business-to-business (B2B) outside sales experience, preferably within the medical device or dental fields. A college degree or equivalent experience, a valid driver’s license, and access to a reliable vehicle are essential. Additionally, you’ll benefit from having strong business acumen to discuss cash flow, ROI, and clinical topics regarding Candid products.

At Candid, the onboarding process for new clients is designed to be seamless and supportive. As a Dental Account Executive, you will manage this process by assisting practice staff in understanding product features, pricing, and contractual terms, ensuring they feel confident and integrated with our clear aligner solutions from the very start.

Candid is committed to the growth of its Dental Account Executives by providing comprehensive training, ongoing support, and access to resources that enhance your sales techniques and product knowledge. The culture encourages continuous learning, enabling you to thrive and advance within the company while contributing to its mission of revolutionizing oral health care.

Candid provides a competitive compensation package for its Dental Account Executives that includes a base salary plus performance-based incentives. Additionally, employees enjoy stock options, unlimited PTO, a work-from-home stipend, health coverage, parental leave, and significant discounts on treatment plans, ensuring a supportive and rewarding work environment.

In responding to this question, highlight specific examples of your B2B sales experience, emphasizing your understanding of the dental industry. Discuss your approach to building client relationships, closing deals, and any sales techniques that have proven successful in previous roles.

Showcase your organizational skills by discussing your strategies for lead management. Talk about how you use CRM tools to track interactions, prioritize communication with high-potential clients, and develop a consistent follow-up routine to nurture leads effectively.

Share tactics you employ to create engaging presentations, such as tailoring your content to the client's specific needs, incorporating storytelling to illustrate the benefits of your products, and actively encouraging questions to cultivate a two-way conversation.

It's crucial to demonstrate your problem-solving skills. Discuss how you listen actively to the client's concerns, validate their feelings, and respond with factual information that addresses their objections while emphasizing the value of your offerings.

Illustrate your relationship-building skills by sharing a story about a client you've worked with over the years. Highlight how your consistent engagement, follow-ups, and understanding of their needs fostered trust and loyalty, ultimately leading to additional business.

Convey your understanding of the importance of collaboration in sales. Share examples of how you've worked with marketing or product teams to align strategies or how you've leveraged team strengths to achieve sales goals.

Demonstrate your proactive approach by discussing the resources you utilize, such as industry publications, webinars, and networking events, to stay informed about healthcare updates that could impact your sales tactics.

Reflect on what drives you as a salesperson. Whether it's meeting targets, building relationships, or making a difference in healthcare, ensure you express your passion for contributing to a larger mission and achieving personal goals.

Bring this question to life with a specific challenge you faced, the strategies you implemented to overcome it, and the steps you took to close the sale. This will illustrate your resilience and problem-solving skills.

Express your admiration for Candid's mission to innovate oral healthcare, aligning your personal values with their company culture. Articulate how your skills can contribute positively to their growth and the impact you want to make in the industry.