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Director, Software Engineering - Small Business Bank Tech (Digital Servicing Team)

Director, Software Engineering - Small Business Bank Tech (Digital Servicing Team)

In this role, you will be a part of the Small Business Bank Tech Org and will be leading our Digital Servicing group rolling out features for small business customers using modern technologies in the Cloud on CapitalOne’s Web and Mobile platforms.  You will manage full stack engineering teams and drive the strategy , roadmap and own the execution for the customer self servicing portfolio. 

As a Capital One Director of Software Engineering, you'll work on everything from customer-facing web and mobile applications using cutting-edge open source frameworks, to highly-available RESTful microservices, to back-end systems using the latest techniques. You'll bring solid experience in emerging and traditional technologies such as: node.js, Java, GO, AngularJS, React, Python, REST, JSON, XML, Ruby, Perl, NoSQL databases, relational databases, Spark, Artifactory, Maven, iOS, Android, and AWS/Cloud Infrastructure to name a few.

You will:

  • Lead, manage and grow multiple teams of product focused software engineers

  • Mentor and guide the professional and technical development of engineers on your team.

  • Work with product managers to understand desired application capabilities and testing scenarios

  • Continuously improve software engineering practices

  • Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack development tools and technologies

  • Lead the craftsmanship, availability, resilience, and scalability of your solutions

  • Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community

  • Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity

  • Work across to improve the velocity of your and other teams

  • Lead efforts to deploy new and existing applications into AWS environments

  • Break existing monolithic applications into micro service architectures and build new microservices

Basic Qualifications:

  • Bachelor’s Degree

  • At least 7 years’ experience in software development

  • At least 5 years’ experience in people management

Preferred Qualifications:

  • Master’s Degree in Computer Science or a Master’s Degree in Software Engineering

  • 10+ years’ of experience in software development

  • 5+ years’ of experience in Agile practices

 

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $263,900 - $301,200 for Director, Software Engineering


 

Philadelphia, PA: $239,900 - $273,800 for Director, Software Engineering


 

Wilmington, DE: $239,900 - $273,800 for Director, Software Engineering


 


 


 


 


 


 


 


 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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Average salary estimate

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$273800K

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What You Should Know About Director, Software Engineering - Small Business Bank Tech (Digital Servicing Team), Capital One

As the Director of Software Engineering for Small Business Bank Tech at Capital One, based in Wilmington, DE, you will be at the forefront of driving innovation in our Digital Servicing group. Your primary mission will be to empower our small business customers by developing robust features on our cutting-edge Web and Mobile platforms. You will lead skilled full-stack engineering teams focused on executing a clear strategy and roadmap for customer self-service capabilities. Every day will present an exciting mix of building customer-facing applications with modern open-source frameworks while ensuring high availability through RESTful microservices. Your expertise in technologies like node.js, Java, Python, and AWS will be pivotal as you mentor and grow our talented engineers, driving continuous improvement in our engineering practices. Collaborating closely with product managers, you’ll translate customer needs into technical solutions while fostering an innovative, team-oriented culture that encourages outside-the-box thinking. If you thrive in an agile environment and have a passion for exploring the latest technology trends, this role is your chance to make a significant impact in the lives of small business owners, transforming how they manage their banking needs. Join Capital One, where your leadership will help shape the future of our digital banking experience!

Frequently Asked Questions (FAQs) for Director, Software Engineering - Small Business Bank Tech (Digital Servicing Team) Role at Capital One
What are the primary responsibilities of the Director of Software Engineering at Capital One?

The Director of Software Engineering at Capital One holds a critical role in managing the Digital Servicing group, leading full-stack engineering teams to deliver exceptional features for small business customers. Responsibilities include driving strategy and roadmaps for self-service capabilities, mentoring engineers, enhancing software engineering practices, and collaborating with product managers to translate their visions into technical solutions.

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What qualifications are needed for the Director of Software Engineering position at Capital One?

Capital One requires candidates for the Director of Software Engineering position to hold a Bachelor's Degree and possess at least 7 years of software development experience, along with a minimum of 5 years in people management. While a Master’s Degree in Computer Science or Software Engineering and extensive experience in Agile practices are preferred, the essential requirement is a strong foundation in a variety of programming technologies.

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How does Capital One support the professional development of its Director of Software Engineering?

At Capital One, professional development is a priority. As a Director of Software Engineering, you will have opportunities to mentor junior engineers, participate in technology communities, and stay updated on emerging tech trends. The role encourages continuous learning and growth, ensuring you remain at the cutting edge of software innovation.

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What technology stack will the Director of Software Engineering at Capital One be working with?

The Director of Software Engineering will work with an extensive technology stack, including modern frameworks and languages like node.js, Java, Python, AngularJS, React, and cloud technologies such as AWS. Experience with RESTful microservices, NoSQL databases, and Agile processes is also essential to successfully execute the team's technical strategy.

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What is the company culture like for the Director of Software Engineering at Capital One?

Capital One fosters a culture of innovation, teamwork, and diversity. As the Director of Software Engineering, you will be encouraged to promote inclusive practices, inspire outside-the-box thinking, and cultivate a collaborative work environment. The organization values contributions from all team members, ensuring an engaging and dynamic workplace.

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Common Interview Questions for Director, Software Engineering - Small Business Bank Tech (Digital Servicing Team)
Can you describe your experience managing software engineering teams?

When answering this question, be sure to provide specific examples of your leadership style, how you approach mentorship, and any strategies you've employed to enhance team performance. Highlight your ability to foster collaboration and maintain high morale.

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What is your approach to developing a technical roadmap?

Discuss your methods for gathering input from stakeholders, identifying key objectives, and aligning engineering goals with business strategies. Explain how you prioritize tasks and allocate resources effectively to meet project deadlines.

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How do you manage projects in an Agile environment?

Focus on your familiarity with Agile methodologies, including sprint planning, daily stand-ups, and iterative development. Share your experiences in leading Agile ceremonies and your strategies for maintaining team accountability and flexibility.

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Explain a challenging technical problem you faced and how you resolved it.

Provide a detailed account of the technical challenge, your analysis of the situation, and the steps you took to develop a solution. Highlight your problem-solving skills, creativity, and collaboration with your team.

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What are some key metrics you use to measure the success of software engineering projects?

Discuss the importance of metrics such as code quality, deployment frequency, lead time for changes, and customer satisfaction. Explain how you use these metrics to guide decision-making and improve processes.

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How do you ensure effective communication within your team?

Emphasize your commitment to open communication channels, regular check-ins, and utilizing collaboration tools. Share examples of how you've successfully facilitated discussions and resolved conflicts within your team.

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What experience do you have with cloud technologies, particularly AWS?

Detail your experience deploying applications in AWS, including familiar services like EC2, S3, and Lambda. Share any relevant projects where you leveraged these technologies to enhance performance and scalability.

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How do you stay updated on emerging technologies and industry trends?

Talk about your methods for continuous learning, such as attending conferences, participating in online courses, and engaging with tech communities. Explain how this commitment helps you make informed decisions for your team and projects.

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What strategies do you employ to promote innovation within your engineering teams?

Discuss your techniques for fostering a culture of experimentation and creativity, including hackathons, brainstorming sessions, and allowing time for team members to pursue personal projects. Highlight any successful innovations that resulted from these efforts.

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Can you give an example of how you improved software engineering practices in a previous role?

Share a specific instance where you identified inefficiencies or challenges within engineering practices and initiated changes. Detail the outcomes of these improvements, such as enhanced delivery speed, code quality, or team satisfaction.

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