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Product Management Advisor - Express Scripts - Hybrid image - Rise Careers
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Product Management Advisor - Express Scripts - Hybrid

Overview

The Advisor Regulated Markets Audit Management role is responsible for coordinating the planning, execution and follow up for client and regulatory audit activities within Regulated Markets. This individual serves as a point of contact for various teams supporting audit activities. This position assists with the development and delivery of training to ensure audit readiness across the organization. Recruits and retains network of enterprise resources and collaborates with Client Audit, Compliance, Legal and other stakeholders to respond to State, Center for Medicare and Medicaid Services (CMS) and Client audit requests.

Key accountabilities include (but not limited to):

  • Reviews, evaluates and executes on new regulatory guidance. Coordinates or leads responses to Audit related Request for Proposals
  • Provides day-to-day oversight of Regulated Market audit activities
  • Compiles and evaluates data on the functional performance of audit related activities Utilizes in-depth professional knowledge and acumen to develop models and procedures and monitor trends
  • Assist with development of audit training
  • Recruits and trains audit resource network
  • Coordinates audit pipeline and resource support planning with Client Audit team
  • Provides audit trend/issues insight to support audit preparation
  • Provides direct audit support as needed
  • Ensures timely documentation of audit outcomes using established tools and processes
  • Supports analysis of audit findings, coordinates responses and prepares client communications

Additional skills and experience

The ideal candidate will have Regulated Markets specific knowledge, experience working collaboratively across teams, strong attention to details and an ability to influence and drive work in a matrix environment.

Preferred experience:

  • 2 or more years’ experience participating in regulatory and/or performance audits in a pharmacy benefit services or managed care environment
  • 2 or more years participating in cross-functional projects
  • Excellent process mapping and analysis skills
  • Open communicator; excellent oral and written communication skills
  • Ability to work effectively in dynamic, rapidly changing, team-based environment across multiple functions and in support of diverse regulatory obligations
  • Critical thinker and creative problem solver, who exercises good judgment in resolving difficult situations, prioritizes and can balance needs with enterprise objectives
  • Ability to work in a fast-paced deadline-driven environment, and juggle multiple, sometimes competing, priorities and requirements
  • Ability to influence direction and action; build and leverage internal relationships
  • Goal oriented and personally accountable; resourceful and self-directed
  • Adaptable and flexible; open minded, innovative and creative – seeks ‘out of box’ solutions

* * * This is a hybrid role that requires the ability to work in person three days per week. * * *


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 92,800 - 154,600 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Average salary estimate

$123700 / YEARLY (est.)
min
max
$92800K
$154600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Management Advisor - Express Scripts - Hybrid, Cigna Healthcare

Are you ready to take your career to the next level as a Product Management Advisor with Express Scripts? Based in the vibrant city of St. Louis, Missouri, this hybrid role offers an exciting opportunity to lead the charge in coordinating audit activities within Regulated Markets. You'll be at the center of it all, serving as a key contact for various teams and ensuring audit readiness across the organization. Your day-to-day will involve evaluating and executing on new regulatory guidance, overseeing audit activities, and providing invaluable insights to support audit preparation. If you have a knack for process mapping, are open to collaboration, and thrive in a fast-paced environment, this role could be just what you're looking for. With a strong emphasis on teamwork, communication, and innovative problem-solving, Express Scripts is not just a company but a community focused on improving health outcomes. You’ll also have the chance to develop and deliver training as you build a robust network of audit resources. Join us at Express Scripts, where your skills will shine while making a tangible impact in the world of pharmacy benefits and managed care. With a competitive salary and a comprehensive benefits package, you'll find your work-life balance supported as you contribute to our mission. Don't miss out on a role that offers professional growth and the opportunity to influence critical audit processes!

Frequently Asked Questions (FAQs) for Product Management Advisor - Express Scripts - Hybrid Role at Cigna Healthcare
What are the key responsibilities of a Product Management Advisor at Express Scripts?

As a Product Management Advisor at Express Scripts, you will primarily be responsible for coordinating all planning and follow-up activities related to client and regulatory audits in Regulated Markets. You'll oversee audit activities, develop and implement training for audit readiness, and provide detailed oversight of audits conducted by various teams. Additionally, your role includes reviewing new regulatory guidance and compiling functional performance data to enhance audit performance.

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What qualifications do I need to become a Product Management Advisor at Express Scripts?

To qualify for the Product Management Advisor role at Express Scripts, candidates should ideally possess at least two years of experience with regulatory and performance audits, specifically in pharmacy benefit services or managed care. Strong analytical skills, excellent communication abilities, and a collaborative spirit are essential, as you will work closely with multiple departments and influence project direction.

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What skills are essential for a Product Management Advisor at Express Scripts?

For the Product Management Advisor role at Express Scripts, essential skills include strong attention to detail, critical thinking, and the ability to effectively manage multiple priorities in a dynamic environment. Being an open communicator with solid oral and written skills will also help you succeed, as will the capability to influence others and adapt to changing circumstances within the regulatory space.

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What can I expect in terms of salary and benefits as a Product Management Advisor at Express Scripts?

As a Product Management Advisor at Express Scripts, the anticipated salary ranges from $92,800 to $154,600 annually, depending on your experience and the geography of the role. In addition, you'll have access to comprehensive health benefits starting from your first day, including medical, vision, and dental plans, along with a 401(k) plan with company match, tuition reimbursement, and paid time off, ensuring a healthy work-life balance.

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Is the Product Management Advisor position at Express Scripts a remote job?

The Product Management Advisor role at Express Scripts is a hybrid position, requiring you to work in person three days a week. This arrangement allows for flexibility while still promoting collaboration and engagement with your team in the office environment.

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Common Interview Questions for Product Management Advisor - Express Scripts - Hybrid
Can you describe your experience with regulatory audits relevant to the Product Management Advisor role?

When answering this question, focus on specific examples of regulatory audits you've participated in, detailing the methodologies you used, results achieved, and what you learned from those experiences. Be sure to highlight your role in identifying compliance issues and your approach to resolving them.

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How do you prioritize multiple audit requests from different stakeholders?

Discuss your approach to prioritization by explaining how you assess urgency, compliance requirements, and stakeholder impact. Illustrate a previous experience where you successfully balanced competing priorities and achieved productive outcomes.

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What strategies do you use to ensure audit readiness within an organization?

Emphasize your role in developing training programs, creating compliance checklists, and fostering clear communication among teams. Provide concrete examples of how these strategies have led to successful audit outcomes in your past roles.

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How do you stay updated on regulatory changes relevant to your work?

Explain your methods for staying informed, such as subscribing to professional organizations, attending conferences, and networking with industry colleagues. Highlight specific instances where your proactive approach to staying informed benefited your organization.

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Describe a time when you faced a significant challenge in an audit process and how you overcame it.

Use the STAR method (Situation, Task, Action, Result) to describe the challenge, your responsibilities, the actions you took to address the issue, and the positive result that followed. This will showcase your problem-solving skills effectively.

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What experience do you have with cross-functional teamwork in audit settings?

Provide examples that demonstrate your ability to collaborate with different departments, such as Legal, Compliance, and client stakeholders, focusing on how these collaborations led to successful audit outcomes. Highlight your communication and relationship-building skills.

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How do you handle conflicts or differing opinions during audit preparations?

Share your conflict resolution strategies, like active listening and seeking common ground, and provide an example where you successfully navigated a disagreement among team members to achieve consensus and a smooth audit process.

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In your opinion, what are the most important metrics to evaluate during an audit?

Discuss key performance indicators (KPIs) such as compliance rates, issue resolution times, and stakeholder satisfaction. Explain how you use these metrics to monitor audit effectiveness and drive continuous improvement.

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What tools or software are you proficient in that aid in audit management?

Talk about specific audit management tools or software you've used, such as project management platforms or data analytics tools. Highlight how these tools helped improve efficiency and accuracy during audits.

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Can you provide an example of how you have supported your team during an audit?

Describe a situation where you took proactive steps to assist your team, such as conducting training sessions or preparing documentation. Emphasize the positive impact your support had on team performance and audit success.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 29, 2025

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