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Account Clerk (1630) - Citywide (C00318)

Company Description

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

THIS IS A CITYWIDE EXAM

Job Description

Under general supervision, the Account Clerk performs routine bookkeeping and financial record keeping operations within complex accounting systems. Essential functions include: posting, adjusting and balancing entries to ledgers; verifying the correctness of accounting documents by comparing postings to source documents and checking calculations for accuracy; utilizing a numeric keypad to input information and perform calculations; responding to inquiries and providing financial information; organizing and filing source documents; performing operations involving automated accounting systems and spreadsheet programs; assisting in the maintenance of cost control records; reporting available budget balances and expenditures; assisting in reconciliation and summarization of accounts; performing mathematical calculations; preparing statements, orders, receipts and related forms as required; and inputting simple accounting documents for processing vendor payments. This is the journey-level position in the Account Clerk series.  It is distinguished from the 1632 Senior Account Clerk in that it has no supervisory responsibilities, and incumbents perform work which is less complex and analytical than that performed by incumbents in the 1632.  The Account Clerk also preforms related duties as required.

Please note that incumbents in this classification may be required to perform duties as listed in the class specification, 1630-Account Clerk | City and County of San Francisco.

Qualifications

Minimum Qualifications 

Applicants must meet the minimum qualifications requirement by the filing date.

Experience: Six (6) months (equivalent to 1,000 hours) of verifiable experience processing financial and accounting matters (e.g. cost records, deposits, expenditures, allocations), bookkeeping, and/or financial record keeping. Such experience typically includes verifying correctness of financial documents; maintaining expenditure records and reconciling subsidiary accounts.

Substitution of Experience: 15 semester units (or equivalent quarter units) of coursework from an accredited college or university with a minimum of 6 semester units (or equivalent quarter units) in accounting may be substituted for the required experience as described above.

Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications. 

Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Additional Information

SELECTION PROCEDURES: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Minimum Qualification Supplemental Questionnaire (Weight: Qualifying)
Candidates will be required to complete a Minimum Qualifications Supplemental Questionnaire (MQSQ) as part of the employment application at a later time.  This MQSQ is designed to obtain specific information regarding an applicant’s experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possess the required minimum qualifications.

Account Clerk Written Examination (Weight: 100%):
Candidates who meet the minimum qualifications will be invited to participate in a written multiple-choice examination to determine their relative knowledge, skill and ability level in one or more of the following job related areas as appropriate. These areas may include, but not limited to: knowledge of financial record-keeping and accounting methods/concepts; ability to perform accounting tasks; ability to perform mathematical calculations; knowledge of internal control, handling, and account for varying amounts of money; and interpersonal ability (establish and maintain effective working relationships).

Candidates must achieve a passing score on the Examination in order to be ranked on the resulting eligible list/score report. The Examination is a standardized examination and, therefore, test questions and answers are not available for public inspection or review.

Please Note: If you also apply and meet the minimum qualifications for the 1632 Senior Account Clerk and/ or 1634 Principal Account Clerk recruitment, you will only be scheduled once for this examination.  The same exam is used for all three classes (1630, 1632, 1634), however the pass point for each class is different.

The score that you achieve on the exam shall be valid and "banked" for three years, starting from the date of the examination. This means that, during this three-year time period, you will not be required to take this test again should you apply and be found eligible for a future announcement for which this particular test is used. If the test for this future announcement is held within 12 months of the date of this examination, your score will be automatically applied to that announcement. However, after twelve months, you have the option to either (a) apply your test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than twelve months from the date of the examination and only in association with your eligibility for another announcement for which this test is used. Please note that, should you re-test, your re-test score would become your official score going forward since it is the most recent. A passing score must be achieved on the exam in order to be placed/ranked on the eligible list/score report. The hiring department may administer additional position-specific selection procedures to make final hiring decisions.

The multiple-choice exams will be administered either on a computer or in a paper format. The type of format will depend on the size of the qualified applicant pool. Qualified candidates will be notified of the type of exam format in their exam appointment notification. These are standardized multiple-choice examinations. In accordance with Civil Service Rule 111.11.4, inspection privileges do not apply to the questions and answers in these examinations.

The hiring department may administer additional position-specific selection procedures to make final hiring decisions.

Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission.

The duration of the eligible list resulting from this examination process will be of 24 months and may be extended with the approval of the Human Resources Director.
 

Terms of Announcement and Appeal Rights:  Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.  [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at https://careers.sf.gov/.] The terms of this announcement may be appealed under Civil Service Rule 110.4.  Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement.  Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at https://sf.gov/departments/civil-service-commission.

Additional Information Regarding Employment with the City and County of San Francisco:

HOW TO APPLY

Submit your application through this job ad. Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Future email contact: Applicants may be contacted by email about this recruitment and, therefore, it is your responsibility to ensure that your registered email address is accurate and kept up-to-date. Also, applicants must ensure that emails from CCSF is not blocked on your computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Exam Analyst Information: If you have any questions regarding this recruitment or application process, please contact the exam analyst, Jennifer Bushman at [email protected].

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Average salary estimate

$75309 / YEARLY (est.)
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$67990K
$82628K

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What You Should Know About Account Clerk (1630) - Citywide (C00318), City and County of San Francisco

Are you passionate about accounting and looking for a position that offers both challenge and opportunity to grow? The City and County of San Francisco is on the lookout for enthusiastic individuals to join our dynamic team as Account Clerks! Situated at the forefront of a vibrant city filled with culture and innovation, this role is key in maintaining financial accuracy and supporting various departments. As an Account Clerk, you will handle routine bookkeeping by posting, adjusting, and balancing entries within complex accounting systems, ensuring every number is checked and verified. You’ll be assisting in the maintenance of cost control records and have the rewarding opportunity to respond to inquiries from various stakeholders, providing essential financial information. Your work will also include using spreadsheet programs, preparing statements, and performing mathematical calculations, which means you’ll be using your numerical skills every day! This is the journey-level position within the Account Clerk series, and it offers a chance to refine your skills while working in a supportive environment committed to the betterment of our community. To qualify, you'll need at least six months of experience in accounting or financial matters, or relevant coursework can substitute for the experience. We embrace diversity in our workplace and encourage everyone who meets the criteria to apply. If you are ready to step into a role where your efforts will contribute directly to the city’s future, consider joining us at Citywide as an Account Clerk!

Frequently Asked Questions (FAQs) for Account Clerk (1630) - Citywide (C00318) Role at City and County of San Francisco
What are the primary responsibilities of the Account Clerk position at Citywide?

The Account Clerk position at Citywide involves several pivotal responsibilities, including routine bookkeeping and financial record keeping within complex accounting systems. You'll be tasked with posting, adjusting, and balancing entries to ledgers, verifying financial documents, and performing mathematical calculations. Additional duties include assisting with cost control records maintenance and providing accurate financial information to inquiries, all while organizing source documents and using both automated accounting systems and spreadsheet programs.

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What qualifications do I need to apply for the Account Clerk role at Citywide?

To apply for the Account Clerk role at Citywide, candidates must have six months of verifiable experience in processing financial matters or bookkeeping. Alternatively, you can substitute this experience with 15 semester units from an accredited institution, including a minimum of 6 units in accounting. Each application undergoes a thorough review to ensure eligibility based on these criteria.

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How does the selection process work for the Account Clerk position at Citywide?

The selection process for the Account Clerk position at Citywide starts with application submission, followed by a Minimum Qualification Supplemental Questionnaire. Candidates deemed qualified will then take a written examination aimed at evaluating their skills, knowledge, and abilities relevant to accounting and financial record-keeping. Only those who pass the examination will be placed on the eligible list for consideration.

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What is the salary range for the Account Clerk position at Citywide?

The Account Clerk position at Citywide offers a competitive salary range of $67,990 to $82,628, depending on classification and compensation details. This compensation reflects the City’s commitment to valuing its employees and providing a rewarding work environment where hard work is recognized and rewarded.

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How can I apply for the Account Clerk position at Citywide?

To apply for the Account Clerk position at Citywide, you will need to submit your application online through the designated recruitment process. Once submitted, you’ll receive a confirmation email acknowledging receipt of your application. Ensure your contact information is current, as further communications regarding your application status will be sent via email.

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Common Interview Questions for Account Clerk (1630) - Citywide (C00318)
Can you describe your experience with financial record-keeping?

When answering this question, focus on specific examples from your work history where you managed or recorded financial transactions. Detail the types of financial records you handled, any software used, and how you ensured accuracy in your work. Demonstrating your knowledge of accounting principles will show your suitability for the Account Clerk position.

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How do you ensure accuracy when entering data in financial systems?

Discuss techniques you use to check your work, such as double-checking entries against source documents, organizing information logically, and utilizing spreadsheets effectively. Emphasizing attention to detail and organization is crucial for the Account Clerk position.

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What accounting software or systems are you familiar with?

Make sure to mention any accounting software or systems you have worked with, such as QuickBooks, Excel, or any city-specific systems. Highlight your ability to learn new software quickly, as this showcases your adaptability, which is vital for an Account Clerk.

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How do you handle discrepancies in financial records?

Describe your methodical approach to identifying and resolving discrepancies—this includes reviewing transactions step-by-step, discussing issues with team members, and ensuring that any corrections are documented properly. This will demonstrate your problem-solving skills and your capability as an Account Clerk.

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Can you provide an example of a complex mathematical calculation you performed?

Choose a relevant example from your past experience that illustrates your proficiency in mathematics. Explain the context, the calculation’s purpose, and how it impacted financial reporting or record-keeping. This will reflect your comfort level with the numerical aspects of the Account Clerk role.

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What methods do you use to prioritize your tasks?

Articulate a system you employ to handle bookkeeping tasks and administrative duties effectively. Discuss your strategy for prioritizing deadlines and ensuring that important tasks are completed without sacrificing attention to detail, especially under pressure—an essential skill for any Account Clerk.

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How do you handle customer inquiries regarding financial records?

Explain your approach to providing friendly and informative responses to customer inquiries. Mention utilizing your knowledge of financial records to answer accurately and the importance of maintaining professionalism in all communications, a vital aspect of the Account Clerk role.

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What do you know about the City and County of San Francisco's mission?

Demonstrating your knowledge of the City and County of San Francisco’s commitment to improving the quality of life for its residents shows your interest in the position. Discuss how the Account Clerk role supports this mission by ensuring accurate financial management and accountability.

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How would you deal with a high-volume workload while maintaining quality?

Discuss your experience managing high-volume tasks, including how you maintain attention to detail. You might mention techniques such as batching tasks, using checklists, or setting specific time limits for certain functions to enhance your productivity while ensuring accuracy—key for an Account Clerk.

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Why do you want to work as an Account Clerk with Citywide?

Your response should reflect your enthusiasm for the position and the values of the City and County of San Francisco. Discuss how the Account Clerk role aligns with your skills and career goals, and express your desire to contribute to the community through conscientious financial record-keeping.

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The mission of The San Francisco Department of Human Resources is to recruit, engage, and develop the City's workforce to meet the expectations and service needs of San Franciscans. DHR administers the City's civil service system, ensures payment ...

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