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Assistant Retirement Benefits Examiner

Job Description

The New York City Employees’ Retirement System (NYCERS) seeks to hire one (1) Assistant Retirement Benefits Examiner, to work in the Pension Payroll unit within the Retirement and Pension Benefits division. The selected candidate will be responsible for, but not limited to:
- Review forms, applications and/or any related materials for completeness and accuracy.
- Calculate retirees and beneficiaries pension benefits.
- Enter, obtain and/or update pensioner’s information into the appropriated PROD system.
- Perform a variety of administrative tasks such as, typing letters, preparing documents for imaging, exporting scanned documents, creating a file for each case, and preparing various listings for use in determining eligibility requirements and/or beneficiary entitlements.
- Communicate, provide and obtain information from/to pensioners, beneficiaries, other city and state agencies, NYCERS' work units, and/or other retirement systems.
- Respond to call center requests, or direct inquiries to other staff for their response.
- Review and maintain work items including transferring, pending, taking ownership, and closing items in the NYCEPAS tacking system.

ASSISTANT RETIREMENT BENEFITS - 40491

Qualifications

1. An associate degree or completion of 60 credits from an accredited college, including or supplemented by 9 credits in mathematics, statistics, accounting, and/or actuarial science; or

2. A four-year high school diploma or its educational equivalent and two years of satisfactory full-time experience performing mathematical, statistical, actuarial or accounting computations in one or more of the following: a) a retirement or employee benefits plan; b) customer service in a financial
institution; and/or c) in a position requiring the application of laws, rules and regulations and the use of statistical, actuarial or similar tables; or

3. A satisfactory combination of education and/or experience equivalent to “1" or “2" above. College education may be substituted for experience in “2" above on the basis that 30 semester credits from an accredited college may be substituted for each year of required experience. However, all candidates must posses a four-year high school diploma or its educational equivalent and either 9 semester credits
in mathematics, statistics, accounting and/or actuarial science from an accredited college or one year of experience as described in “2" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Assistant Retirement Benefits Examiner, City of New York

Are you ready to take the next step in your career with the New York City Employees’ Retirement System (NYCERS) as an Assistant Retirement Benefits Examiner? In this role, you'll be part of the Pension Payroll unit within the Retirement and Pension Benefits division, where your attention to detail will shine. Your main task will be to review forms and applications to ensure all materials are complete and accurate, which means you'll play a crucial role in calculating pension benefits for retirees and beneficiaries. If you enjoy administrative tasks, you’ll find it fulfilling to organize documentation, handle data input in the PROD system, and prepare essential documents for imaging. Communication is key in this position as you'll interact with pensioners, beneficiaries, and various agencies, providing and receiving information that’s crucial to their benefit entitlements. Whether you’re responding to inquiries or managing work items in the NYCEPAS tracking system, your organizational skills will ensure that everything runs smoothly. The ideal candidate will possess an associate degree with specific coursework in mathematics or relevant experience in retirement benefits. Join us at NYCERS and be part of a team that values diversity and fosters an inclusive work environment!

Frequently Asked Questions (FAQs) for Assistant Retirement Benefits Examiner Role at City of New York
What are the responsibilities of an Assistant Retirement Benefits Examiner at NYCERS?

As an Assistant Retirement Benefits Examiner at NYCERS, your responsibilities include reviewing forms and related materials for accuracy, calculating pension benefits for retirees and beneficiaries, and entering necessary data into the PROD system. You'll also handle various administrative tasks like preparing documents, communicating with pensioners and other agencies, and managing work items in the tracking system.

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What qualifications are required for the Assistant Retirement Benefits Examiner position at NYCERS?

To qualify for the Assistant Retirement Benefits Examiner position at NYCERS, you need an associate degree with relevant mathematics credits, or a high school diploma combined with two years of experience in mathematical or statistical computations within retirement or financial service settings. A combination of education and experience is also acceptable.

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How does the city promote diversity and inclusion for the Assistant Retirement Benefits Examiner role?

NYCERS is committed to creating an inclusive work environment for the Assistant Retirement Benefits Examiner role, welcoming candidates from diverse backgrounds and protecting against discrimination and harassment. This commitment underlines our dedication to recruiting and retaining a workforce that reflects the city’s rich diversity.

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What kind of work environment can be expected for the Assistant Retirement Benefits Examiner at NYCERS?

The work environment for the Assistant Retirement Benefits Examiner at NYCERS is collaborative and supportive, focusing on teamwork and continual learning. The commitment to an inclusive workplace means you’ll feel valued and empowered while working with colleagues who share a common goal.

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What are the career advancement opportunities for an Assistant Retirement Benefits Examiner at NYCERS?

Working as an Assistant Retirement Benefits Examiner at NYCERS opens up numerous pathways for career advancement. With the right experience and continuing education, you could move into higher roles within the Retirement and Pension Benefits division or explore different avenues within the city's expansive job market.

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Common Interview Questions for Assistant Retirement Benefits Examiner
Can you explain your experience with pension calculations as an Assistant Retirement Benefits Examiner?

In responding to this question, highlight any relevant experience with pension calculations, showcasing your attention to detail and understanding of the mathematical principles involved, particularly as they apply to retirement benefits.

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What software tools are you familiar with that relate to this position?

Discuss any specific software you’ve used that relates to data entry, document management, or pension systems, such as PROD or other database management systems, emphasizing your ability to adapt to new tools.

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How do you ensure accuracy when reviewing documents?

Explain your process for double-checking work, using tools and techniques that help minimize errors, and stress the importance of accuracy in the responsibilities of an Assistant Retirement Benefits Examiner.

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Describe a challenging situation you faced in a previous role and how you overcame it.

Choose a specific example that demonstrates your problem-solving skills and resilience, and link it to how such qualities would be beneficial in the role of Assistant Retirement Benefits Examiner at NYCERS.

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How do you handle communication with pensioners and other stakeholders?

Describe your approach to communication, emphasizing how you ensure clarity, empathy, and professionalism when dealing with sensitive pension information or inquiries.

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What steps do you take to manage multiple tasks effectively?

Illustrate your time management strategies, including prioritization techniques and organization methods that help you stay on top of responsibilities typical of an Assistant Retirement Benefits Examiner.

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What attracted you to apply for the Assistant Retirement Benefits Examiner position at NYCERS?

Share your passion for public service and helping people, along with your admiration for NYCERS' mission, indicating a genuine interest in contributing to the retirement system’s goals.

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How do you stay updated with regulations and best practices in pension benefits?

Explain how you actively seek ongoing education, industry news, or professional development opportunities that keep you informed about changes affecting pension benefits and retirement systems.

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What do you think is the most important quality for an Assistant Retirement Benefits Examiner?

Discuss qualities such as attention to detail, strong communication skills, and a commitment to integrity, illustrating how they are crucial for the successful performance of an Assistant Retirement Benefits Examiner's duties.

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How would you approach training a new team member in the Pension Payroll unit?

Outline your method for onboarding new colleagues, emphasizing the importance of hands-on training, documentation, and ongoing support to help them become effective Assistant Retirement Benefits Examiners.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 7, 2025

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